Question / Help Black Screen when using Video Capture Device

[Jaydon Berry]

You see? I get a completely black screen and this red mark when I try and use the capture. Any suggestions?

 

[Jaydon Berry]

I also have a huge quality drop when using the camera app with game capture instead of the video capture device.

 

[SumDim]

Hey Jaydon, I got the same webcam. I dont get this type of problem, even at those settings.

I would suggest doing the following:
1) Go to Device Manager to check and see if there are any USB warnings (Sound, video and controllers, Universal Serial Bus controllers). If there are, right click and Uninstall. Then unplug the device. Reboot computer and then plug USB device back in.
2) Go to Logitech and download the Logitech Gaming Software Framework (http://support.logitech.com/en_us/software/lgs)
3) Plug the webcam into the front USB Header or back panel of your computer
4) If you are using a non-powered USB hub, try using a USB powered hub
5) Use LGS to setup your webcam and make sure it is working properly
6) Remove the existing webcam source in OBS Studio
7) Create a new webcam source

 

[Harold]

8> uninstall bitdefender

 

[SumDim]

8> uninstall bitdefender

Or white list the application for permission. Turning on the webcam permission by default and not having a common sense means to communicate to the user an application accessing it, is an amazing experience.

 

[Jaydon Berry]

Thabks for your help. I will update you if any of these ideas work

 

[Jaydon Berry]

None of this worked for some reason. I do not have bitdefender and it is still the same. Thanks for letting me know that the logitech aoftware supports the webcam. I use it for my keyboard and mouse.

 

[Jaydon Berry]

Works on laptop without even doing what you said.

 

[DeathZac]

Hey, just tried something, if you have 1+ scene already using the webcam, you may want to click ''Add existing'' then the option of your already used webcam in use... Happened to me!