Bug Report Black screen when using capture card [fixed]

[DanAdamKOF]

Hi, I have an old Hauppague capture card, it's PCI, DirectShow, as vanilla as it gets. When using it on OBS, I only see a black screen. I can use Flash Media Encoder Lite to use this card with no issues.
Log file:

Spoiler

19:52:46: Open Broadcaster Software v0.542b - 32bit (´・ω・｀)
19:52:46: -------------------------------
19:52:46: CPU Name: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
19:52:46: CPU Speed: 2009MHz
19:52:46: Physical Memory: 2046MB Total, 871MB Free
19:52:46: stepping id: 2, model 11, family 15, type 0, extmodel 2, extfamily 0, HTT 1, logical cores 2, total cores 2
19:52:46: monitor 1: pos={0, 0}, size={1600, 1200}
19:52:46: monitor 2: pos={1600, 833}, size={1366, 768}
19:52:46: Windows Version: 6.1 Build 7601 S
19:52:46: Aero is Enabled
19:52:46: -------------------------------
19:52:46: OBS Modules:
19:52:46: Base Address Module
19:52:46: 003E0000 OBS.exe
19:52:46: 73F20000 OBSApi.dll
19:52:46: 74430000 DShowPlugin.dll
19:52:46: 74470000 GraphicsCapture.dll
19:52:46: 74730000 NoiseGate.dll
19:52:46: 74370000 PSVPlugin.dll
19:52:46: ------------------------------------------
19:52:46: Adapter 1
19:52:46: Video Adapter: NVIDIA GeForce 8800 GTS
19:52:46: Video Adapter Dedicated Video Memory: 311492608
19:52:46: Video Adapter Shared System Memory: 804548608
19:52:46: =====Stream Start: 2013-07-24, 19:52:46===============================================
19:52:46: Multithreaded optimizations: On
19:52:46: Base resolution: 848x480
19:52:46: Output resolution: 848x480
19:52:46: ------------------------------------------
19:52:46: Loading up D3D10...
19:52:46: Playback device Default
19:52:46: ------------------------------------------
19:52:46: Using desktop audio input: Headphones (High Definition Audio Device)
19:52:46: ------------------------------------------
19:52:46: Using auxilary audio input: Microphone (HD Webcam C270)
19:52:46: ------------------------------------------
19:52:46: Audio Encoding: AAC
19:52:46: bitrate: 128
19:52:47: ------------------------------------------
19:52:47: device: Conexant's BtPCI Capture,
19:52:47: device id \\?\pci#ven_109e&dev_036e&subsys_13eb0070&rev_02#4&1ca8420e&0&3830#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
19:52:47: chosen type: UYVY, usingFourCC: false, res: 64x32 - 768x480, frameIntervals: 333333-100000000, fourCC: 'UYVY'
19:52:47: audio device: Disable,
19:52:47: audio device id Disabled,
19:52:47:
Warning -- DShowPlugin: Failed to connect the video device pin to the video capture pin, result = 80040217
19:52:47: Using directshow input
19:52:47: ------------------------------------------
19:52:47: Video Encoding: x264
19:52:47: fps: 30
19:52:47: width: 848, height: 480
19:52:47: preset: veryfast
19:52:47: CBR: yes
19:52:47: CFR: no
19:52:47: max bitrate: 3584
19:52:47: ------------------------------------------
19:52:52: Total frames rendered: 135, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
19:52:52: =====Stream End: 2013-07-24, 19:52:52=================================================
19:52:53:
19:52:53: Profiler results:
19:52:53:
19:52:53: ==============================================================
19:52:53: frame - [100%] [avg time: 6.107 ms (cpu time: avg 4.166 ms, total 562.5 ms)] [avg calls per frame: 1] [children: 99.6%] [unaccounted: 0.393%]
19:52:53: | frame preprocessing and rendering - [13.1%] [avg time: 0.801 ms (cpu time: avg 0.694 ms, total 93.75 ms)] [avg calls per frame: 1] [children: 0.0655%] [unaccounted: 13.1%]
19:52:53: | | scene->Preprocess - [0.0655%] [avg time: 0.004 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
19:52:53: | video encoding and uploading - [86.5%] [avg time: 5.282 ms (cpu time: avg 3.472 ms, total 468.75 ms)] [avg calls per frame: 1] [children: 84.8%] [unaccounted: 1.69%]
19:52:53: | | flush - [4.08%] [avg time: 0.249 ms (cpu time: avg 0.231 ms, total 31.25 ms)] [avg calls per frame: 1]
19:52:53: | | CopyResource - [40.9%] [avg time: 2.499 ms (cpu time: avg 1.736 ms, total 234.375 ms)] [avg calls per frame: 0]
19:52:53: | | conversion to 4:2:0 - [0.868%] [avg time: 0.053 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
19:52:53: | | call to encoder - [38.9%] [avg time: 2.374 ms (cpu time: avg 1.388 ms, total 187.5 ms)] [avg calls per frame: 0]
19:52:53: | | sending stuff out - [0.0655%] [avg time: 0.004 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
19:52:53: | Convert444Threads - [476%] [avg time: 29.098 ms (cpu time: avg 1.041 ms, total 140.625 ms)] [avg calls per frame: 0]
19:52:53: ==============================================================
19:52:53:

 

[Kharay]

Re: Black screen when using capture card

The error code ( 80040217 ) according to MSDN:

No combination of intermediate filters could be found to make the connection.

Which to me kind of suggests it may be too old but someone would have to confirm that one.

 

[paibox]

Re: Black screen when using capture card

Your capture device is set to use a non-uniform range of expected resolutions, which can mean that it isn't capable of picking the right resolution for you, or detecting which input on the card might be connected, and you will likely have to set a custom resolution and/or color format for it to work.

 

[DanAdamKOF]

Re: Black screen when using capture card

Thanks for the replies, setting a resolution myself of 640x480 brought up an image :)