Question / Help Black Screen when streaming Alan Wake [solved]

C

Carcharocles

New Member
No, I'm not using a laptop--this is a custom gaming rig that using nothing but a single Radeon 6950. When I stream, it captures my mic, but no video. It won't work in window, monitor or game mode. I thought maybe HexChat, DeskPins or PowerMenu was the problem, but the black screen appears with it as well. I know I should do a dump, but I don't know how. Please help!
 
C

Carcharocles

New Member
Re: Black Screen when streaming Alan Wake

Code: 
21:27:16: Open Broadcaster Software v0.57b - 32bit (´・ω・｀)
21:27:16: -------------------------------
21:27:16: CPU Name: AMD Phenom(tm) II X4 945 Processor
21:27:16: CPU Speed: 3013MHz
21:27:16: Physical Memory:  4095MB Total, 4095MB Free
21:27:16: stepping id: 3, model 4, family 15, type 0, extmodel 8, extfamily 0, HTT 1, logical cores 4, total cores 4
21:27:16: monitor 1: pos={0, 0}, size={1920, 1080}
21:27:16: Windows Version: 6.0 Build 6002 S
21:27:16: Aero is Disabled
21:27:16: -------------------------------
21:27:16: OBS Modules:
21:27:16: Base Address     Module
21:27:16: 01300000         OBS.exe
21:27:16: 67510000         OBSApi.dll
21:27:16: 70600000         DShowPlugin.dll
21:27:16: 6FBD0000         GraphicsCapture.dll
21:27:16: 6FB10000         NoiseGate.dll
21:27:16: 6FAF0000         PSVPlugin.dll
21:27:16: ------------------------------------------
21:27:16: Adapter 1
21:27:16:   Video Adapter: AMD Radeon HD 6900 Series
21:27:16:   Video Adapter Dedicated Video Memory: 2134593536
21:27:16:   Video Adapter Shared System Memory: 4025741312
21:27:16: =====Stream Start: 2013-09-25, 21:27:16===============================================
21:27:16:   Multithreaded optimizations: On
21:27:16:   Base resolution: 1920x1080
21:27:16:   Output resolution: 1920x1080
21:27:16: ------------------------------------------
21:27:16: Loading up D3D10 on AMD Radeon HD 6900 Series...
21:27:16: ------------------------------------------
21:27:16: Audio Format: 48000hz
21:27:16: Playback device Default
21:27:16: ------------------------------------------
21:27:16: Using desktop audio input: Speakers (Realtek High Definition Audio)
21:27:16: ------------------------------------------
21:27:16: Using auxilary audio input: Microphone (Realtek High Definition Audio)
21:27:16: ------------------------------------------
21:27:16: Audio Encoding: AAC
21:27:16:     bitrate: 256
21:27:16: ------------------------------------------
21:27:16: Video Encoding: x264
21:27:16:     fps: 60
21:27:16:     width: 1920, height: 1080
21:27:16:     preset: veryfast
21:27:16:     profile: high
21:27:16:     keyint: 120
21:27:16:     CBR: yes
21:27:16:     CFR: yes
21:27:16:     max bitrate: 1000
21:27:16:     buffer size: 1000
21:27:16: ------------------------------------------
21:27:16: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
21:27:16: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
21:27:18: Total frames encoded: 87, total frames duplicated: 0 (0.00%)
21:27:18: Total frames rendered: 94, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
21:27:18: 
21:27:18: Profiler time results:
21:27:18: 
21:27:18: ==============================================================
21:27:18: video thread frame - [100%] [avg time: 0.62 ms] [children: 0.323%] [unaccounted: 99.7%]
21:27:18: | scene->Preprocess - [0.323%] [avg time: 0.002 ms]
21:27:18: GPU download and conversion - [100%] [avg time: 0.428 ms] [children: 97.7%] [unaccounted: 2.34%]
21:27:18: | flush - [93.9%] [avg time: 0.402 ms]
21:27:18: | CopyResource - [2.8%] [avg time: 0.012 ms]
21:27:18: | conversion to 4:2:0 - [0.935%] [avg time: 0.004 ms]
21:27:18: Convert444Threads - [100%] [avg time: 2.734 ms] [children: 99.6%] [unaccounted: 0.402%]
21:27:18: | Convert444toNV12 - [99.6%] [avg time: 2.723 ms]
21:27:18: encoder thread frame - [100%] [avg time: 3.944 ms]
21:27:18: ==============================================================
21:27:18: 
21:27:18: 
21:27:18: Profiler CPU results:
21:27:18: 
21:27:18: ==============================================================
21:27:18: video thread frame - [cpu time: avg 0.165 ms, total 15.6 ms] [avg calls per frame: 1]
21:27:18: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:27:18: GPU download and conversion - [cpu time: avg 0.331 ms, total 31.2 ms] [avg calls per frame: 1]
21:27:18: | flush - [cpu time: avg 0.331 ms, total 31.2 ms] [avg calls per frame: 1]
21:27:18: | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:27:18: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:27:18: Convert444Threads - [cpu time: avg 2.559 ms, total 327.601 ms] [avg calls per frame: 2]
21:27:18: | Convert444toNV12 - [cpu time: avg 2.559 ms, total 327.601 ms] [avg calls per frame: 2]
21:27:18: encoder thread frame - [cpu time: avg 4.457 ms, total 280.801 ms] [avg calls per frame: 1]
21:27:18: ==============================================================
21:27:18: 
21:27:18: =====Stream End: 2013-09-25, 21:27:18=================================================
21:29:53: =====Stream Start: 2013-09-25, 21:29:53===============================================
21:29:53:   Multithreaded optimizations: On
21:29:53:   Base resolution: 1920x1080
21:29:53:   Output resolution: 1920x1080
21:29:53: ------------------------------------------
21:29:53: Loading up D3D10 on AMD Radeon HD 6900 Series...
21:29:53: ------------------------------------------
21:29:53: Audio Format: 48000hz
21:29:53: Playback device Default
21:29:53: ------------------------------------------
21:29:53: Using desktop audio input: Speakers (Realtek High Definition Audio)
21:29:53: ------------------------------------------
21:29:53: Using auxilary audio input: Microphone (Realtek High Definition Audio)
21:29:53: ------------------------------------------
21:29:53: Audio Encoding: AAC
21:29:53:     bitrate: 256
21:29:53: ------------------------------------------
21:29:53: Video Encoding: x264
21:29:53:     fps: 60
21:29:53:     width: 1920, height: 1080
21:29:53:     preset: veryfast
21:29:53:     profile: high
21:29:53:     keyint: 120
21:29:53:     CBR: yes
21:29:53:     CFR: yes
21:29:53:     max bitrate: 1000
21:29:53:     buffer size: 1000
21:29:53: ------------------------------------------
21:29:53: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
21:29:53: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
21:30:06: Total frames encoded: 777, total frames duplicated: 17 (2.19%)
21:30:06: Number of frames skipped due to encoder lag: 2 (0.26%)
21:30:06: Total frames rendered: 781, number of late frames: 4 (0.51%) (it's okay for some frames to be late)
21:30:06: 
21:30:06: Profiler time results:
21:30:06: 
21:30:06: ==============================================================
21:30:06: video thread frame - [100%] [avg time: 0.794 ms] [children: 0.252%] [unaccounted: 99.7%]
21:30:06: | scene->Preprocess - [0.252%] [avg time: 0.002 ms]
21:30:06: GPU download and conversion - [100%] [avg time: 0.308 ms] [children: 95.1%] [unaccounted: 4.87%]
21:30:06: | flush - [64.6%] [avg time: 0.199 ms]
21:30:06: | CopyResource - [29.2%] [avg time: 0.09 ms]
21:30:06: | conversion to 4:2:0 - [1.3%] [avg time: 0.004 ms]
21:30:06: Convert444Threads - [100%] [avg time: 2.96 ms] [children: 99.6%] [unaccounted: 0.439%]
21:30:06: | Convert444toNV12 - [99.6%] [avg time: 2.947 ms]
21:30:06: encoder thread frame - [100%] [avg time: 4.327 ms]
21:30:06: ==============================================================
21:30:06: 
21:30:06: 
21:30:06: Profiler CPU results:
21:30:06: 
21:30:06: ==============================================================
21:30:06: video thread frame - [cpu time: avg 0.199 ms, total 156.001 ms] [avg calls per frame: 1]
21:30:06: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:30:06: GPU download and conversion - [cpu time: avg 0.039 ms, total 31.2 ms] [avg calls per frame: 1]
21:30:06: | flush - [cpu time: avg 0.039 ms, total 31.2 ms] [avg calls per frame: 1]
21:30:06: | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:30:06: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:30:06: Convert444Threads - [cpu time: avg 2.808 ms, total 4212.03 ms] [avg calls per frame: 2]
21:30:06: | Convert444toNV12 - [cpu time: avg 2.808 ms, total 4212.03 ms] [avg calls per frame: 2]
21:30:06: encoder thread frame - [cpu time: avg 3.149 ms, total 2371.22 ms] [avg calls per frame: 1]
21:30:06: ==============================================================
21:30:06: 
21:30:06: =====Stream End: 2013-09-25, 21:30:06=================================================

This is the latest attempt, I can post others if needed.
 
S

Smoshi

Member
Re: Black Screen when streaming Alan Wake

Not sure about the black screen, and correct where I'm wrong but trying to stream that quality with 1000 bitrate/buffer is never going to happen.
 
Xphome

Xphome

Member
Re: Black Screen when streaming Alan Wake

Smoshi said:
and correct where I'm wrong but trying to stream that quality with 1000 bitrate/buffer is never going to happen.
Click to expand...
You are correct. Streaming at 1080p60fps will also put a huge load on both the streamer's and the viewer's CPU.
 
C

Carcharocles

New Member
Re: Black Screen when streaming Alan Wake

I only tried streaming at 60FPS on the last one. I've dropped the bitrate to 750 kb/s, the framerate to 45 frames per second, and had the resolution downgraded to 720p, and it still shows as a black screen.

Code: 
10:15:25: Open Broadcaster Software v0.57b - 64bit (　^ω^)
10:15:25: -------------------------------
10:15:25: CPU Name: AMD Phenom(tm) II X4 945 Processor
10:15:25: CPU Speed: 3013MHz
10:15:25: Physical Memory:  8189MB Total, 5458MB Free
10:15:25: stepping id: 3, model 4, family 15, type 0, extmodel 8, extfamily 0, HTT 1, logical cores 4, total cores 4
10:15:25: monitor 1: pos={0, 0}, size={1920, 1080}
10:15:25: Windows Version: 6.0 Build 6002 S
10:15:25: Aero is Disabled
10:15:25: -------------------------------
10:15:25: OBS Modules:
10:15:25: Base Address     Module
10:15:25: 000000003F790000 OBS.exe
10:15:25: 00000000F6B10000 OBSApi.dll
10:15:25: 00000000F9380000 DShowPlugin.dll
10:15:25: 00000000F95B0000 GraphicsCapture.dll
10:15:25: 00000000F9360000 NoiseGate.dll
10:15:25: 00000000F9C50000 PSVPlugin.dll
10:15:25: ------------------------------------------
10:15:25: Adapter 1
10:15:25:   Video Adapter: AMD Radeon HD 6900 Series
10:15:25:   Video Adapter Dedicated Video Memory: 2134593536
10:15:25:   Video Adapter Shared System Memory: 4025741312
10:15:25: =====Stream Start: 2013-09-26, 10:15:25===============================================
10:15:25:   Multithreaded optimizations: On
10:15:25:   Base resolution: 1920x1080
10:15:25:   Output resolution: 1280x720
10:15:25: ------------------------------------------
10:15:25: Loading up D3D10 on AMD Radeon HD 6900 Series...
10:15:25: ------------------------------------------
10:15:25: Audio Format: 44100hz
10:15:25: Playback device Default
10:15:25: ------------------------------------------
10:15:25: Using desktop audio input: Speakers (Realtek High Definition Audio)
10:15:25: ------------------------------------------
10:15:25: Using auxilary audio input: Microphone (Realtek High Definition Audio)
10:15:26: ------------------------------------------
10:15:26: Audio Encoding: AAC
10:15:26:     bitrate: 128
10:15:26: ------------------------------------------
10:15:26: Video Encoding: x264
10:15:26:     fps: 45
10:15:26:     width: 1280, height: 720
10:15:26:     preset: veryfast
10:15:26:     profile: high
10:15:26:     keyint: 90
10:15:26:     CBR: yes
10:15:26:     CFR: yes
10:15:26:     max bitrate: 750
10:15:26:     buffer size: 750
10:15:26: ------------------------------------------
10:15:26: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
10:15:26: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
10:15:27: Using RTMP service: Twitch / Justin.tv
10:15:27:   Server selection: rtmp://live-dfw.justin.tv/app
10:15:27:   Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
10:15:27: Completed handshake with rtmp://live-dfw.justin.tv/app in 139 ms.
10:15:28: SO_SNDBUF was at 8192
10:15:28: SO_SNDBUF is now 65536
10:15:55: Total frames encoded: 1296, total frames duplicated: 1 (0.08%)
10:15:55: Total frames rendered: 1302, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
10:15:55: RTMPPublisher::SocketLoop: Graceful loop exit
10:15:55: Average send payload: 2338 bytes, average send interval: 23 ms
10:15:55: Number of times waited to send: 0, Waited for a total of 0 bytes
10:15:55: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
10:15:55: Number of bytes sent: 2659392
10:15:55: 
10:15:55: Profiler time results:
10:15:55: 
10:15:55: ==============================================================
10:15:55: video thread frame - [100%] [avg time: 0.383 ms] [children: 0.261%] [unaccounted: 99.7%]
10:15:55: | scene->Preprocess - [0.261%] [avg time: 0.001 ms]
10:15:55: GPU download and conversion - [100%] [avg time: 0.158 ms] [children: 89.2%] [unaccounted: 10.8%]
10:15:55: | flush - [80.4%] [avg time: 0.127 ms]
10:15:55: | CopyResource - [6.33%] [avg time: 0.01 ms]
10:15:55: | conversion to 4:2:0 - [2.53%] [avg time: 0.004 ms]
10:15:55: Convert444Threads - [100%] [avg time: 1.113 ms] [children: 99.3%] [unaccounted: 0.719%]
10:15:55: | Convert444toNV12 - [99.3%] [avg time: 1.105 ms]
10:15:55: encoder thread frame - [100%] [avg time: 1.593 ms]
10:15:55: ==============================================================
10:15:55: 
10:15:55: 
10:15:55: Profiler CPU results:
10:15:55: 
10:15:55: ==============================================================
10:15:55: video thread frame - [cpu time: avg 0.011 ms, total 15.6 ms] [avg calls per frame: 1]
10:15:55: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:15:55: GPU download and conversion - [cpu time: avg 0.035 ms, total 46.8 ms] [avg calls per frame: 1]
10:15:55: | flush - [cpu time: avg 0.035 ms, total 46.8 ms] [avg calls per frame: 1]
10:15:55: | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:15:55: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:15:55: Convert444Threads - [cpu time: avg 1.042 ms, total 2667.62 ms] [avg calls per frame: 2]
10:15:55: | Convert444toNV12 - [cpu time: avg 1.042 ms, total 2667.62 ms] [avg calls per frame: 2]
10:15:55: encoder thread frame - [cpu time: avg 1 ms, total 1279.21 ms] [avg calls per frame: 1]
10:15:55: ==============================================================
10:15:55: 
10:15:55: =====Stream End: 2013-09-26, 10:15:55=================================================
 
Xphome

Xphome

Member
Re: Black Screen when streaming Alan Wake

I see no source being used in the logs, is it just me?
 
dodgepong

dodgepong

Administrator
Community Helper
Re: Black Screen when streaming Alan Wake

Yeah, according to those logs, you have no sources added to your scene. You have to add sources by right clicking the Sources box and saying Add.
 
C

Carcharocles

New Member
Re: Black Screen when streaming Alan Wake

I actually thought I'd added sources using the global sources setting. I used that diagnostic scrip while waiting on a reply, which led me to the help screen, and got the problem fixed.

Sorry for the bother, I feel like a fool with this particular screwup. Thanks for the help anyway guys! I appreciate it!
 
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