Question / Help Black screen when capturing windowed game in windo capture

xsoriix

New Member
I've looked through posts to see if I could figure out what is wrong, but have not found a solution to my problem. I am wanting to record my client for Perfect World. I have looked at guides on how to set up a window capture and when I do it always comes up as a black screen. The game is in windowed mode. I'm not sure if my problem is with the game, setting up the capture wrong, or that I am running windows 8.
 

xsoriix

New Member
Re: Black screen when capturing windowed game in windo captu

Okay here is my latest log:
Code:
22:13:57: Open Broadcaster Software v0.584b - 64bit ( ^ω^)
22:13:57: -------------------------------
22:13:57: CPU Name: Intel(R) Core(TM) i5-3340 CPU @ 3.10GHz
22:13:57: CPU Speed: 3094MHz
22:13:57: Physical Memory:  12162MB Total, 8118MB Free
22:13:57: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
22:13:57: monitor 1: pos={1920, 0}, size={640, 480}
22:13:57: monitor 2: pos={0, 0}, size={1920, 1080}
22:13:57: Windows Version: 6.2 Build 9200 
22:13:57: Aero is Enabled
22:13:57: -------------------------------
22:13:57: OBS Modules:
22:13:57: Base Address     Module
22:13:57: 000000000A800000 OBS.exe
22:13:57: 000000008B150000 OBSApi.dll
22:13:57: 0000000099E80000 DShowPlugin.dll
22:13:57: 000000009BC70000 GraphicsCapture.dll
22:13:57: 000000009CD20000 NoiseGate.dll
22:13:57: 000000009CC60000 PSVPlugin.dll
22:13:57: ------------------------------------------
22:13:57: Adapter 1
22:13:57:   Video Adapter: NVIDIA GeForce GT 620
22:13:57:   Video Adapter Dedicated Video Memory: 2091446272
22:13:57:   Video Adapter Shared System Memory: 2147233792
22:13:57:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
22:13:57: ------------------------------------------
22:13:57: Adapter 3
22:13:57:   Video Adapter: Intel(R) HD Graphics
22:13:57:   Video Adapter Dedicated Video Memory: 33554432
22:13:57:   Video Adapter Shared System Memory: 1845493760
22:13:57: =====Stream Start: 2013-12-03, 22:13:57===============================================
22:13:57:   Multithreaded optimizations: On
22:13:57:   Base resolution: 640x480
22:13:57:   Output resolution: 640x480
22:13:57: ------------------------------------------
22:13:57: Loading up D3D10 on NVIDIA GeForce GT 620...
22:13:57: ------------------------------------------
22:13:57: Audio Format: 48000hz
22:13:57: Playback device Default
22:13:57: ------------------------------------------
22:13:57: Using desktop audio input: Speakers (Conexant SmartAudio HD)
22:13:57: ------------------------------------------
22:13:57: Using auxilary audio input: Microphone (USB Audio Device)
22:13:57: ------------------------------------------
22:13:57: Audio Encoding: AAC
22:13:57:     bitrate: 128
22:13:57: Using Monitor Capture
22:13:57: Scene buffering time set to 700
22:13:57: ------------------------------------------
22:13:57: Video Encoding: x264
22:13:57:     fps: 30
22:13:57:     width: 640, height: 480
22:13:57:     preset: veryfast
22:13:57:     profile: high
22:13:57:     keyint: 250
22:13:57:     CBR: yes
22:13:57:     CFR: yes
22:13:57:     max bitrate: 1000
22:13:57:     buffer size: 1000
22:13:57: ------------------------------------------
22:13:57: MMDeviceAudioSource: Frequency for device 'Speakers (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
22:13:57: MMDeviceAudioSource: Frequency for device 'Microphone (USB Audio Device)' is 176400, samples per sec is 44100
22:15:25: Using Window Capture
22:15:43: Total frames encoded: 3154, total frames duplicated: 948 (30.06%)
22:15:43: Total frames rendered: 2202, number of late frames: 944 (42.87%) (it's okay for some frames to be late)
22:15:43: 
22:15:43: Profiler time results:
22:15:43: 
22:15:43: ==============================================================
22:15:43: video thread frame - [100%] [avg time: 41.49 ms] [children: 97.7%] [unaccounted: 2.31%]
22:15:43: | scene->Preprocess - [97.5%] [avg time: 40.464 ms]
22:15:43: | GPU download and conversion - [0.166%] [avg time: 0.069 ms] [children: 0.145%] [unaccounted: 0.0217%]
22:15:43: | | flush - [0.0988%] [avg time: 0.041 ms]
22:15:43: | | CopyResource - [0.0386%] [avg time: 0.016 ms]
22:15:43: | | conversion to 4:2:0 - [0.00723%] [avg time: 0.003 ms]
22:15:43: Convert444Threads - [100%] [avg time: 0.205 ms] [children: 98.5%] [unaccounted: 1.46%]
22:15:43: | Convert444toNV12 - [98.5%] [avg time: 0.202 ms]
22:15:43: encoder thread frame - [100%] [avg time: 0.42 ms]
22:15:43: ==============================================================
22:15:43: 
22:15:43: 
22:15:43: Profiler CPU results:
22:15:43: 
22:15:43: ==============================================================
22:15:43: video thread frame - [cpu time: avg 5.932 ms, total 13062.5 ms] [avg calls per frame: 1]
22:15:43: | scene->Preprocess - [cpu time: avg 5.13 ms, total 11296.9 ms] [avg calls per frame: 1]
22:15:43: | GPU download and conversion - [cpu time: avg 0.07 ms, total 156.25 ms] [avg calls per frame: 1]
22:15:43: | | flush - [cpu time: avg 0.049 ms, total 109.375 ms] [avg calls per frame: 1]
22:15:43: | | CopyResource - [cpu time: avg 0.021 ms, total 46.875 ms] [avg calls per frame: 1]
22:15:43: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
22:15:43: Convert444Threads - [cpu time: avg 0.178 ms, total 781.25 ms] [avg calls per frame: 2]
22:15:43: | Convert444toNV12 - [cpu time: avg 0.178 ms, total 781.25 ms] [avg calls per frame: 2]
22:15:43: encoder thread frame - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
22:15:43: ==============================================================
22:15:43: 
22:15:43: =====Stream End: 2013-12-03, 22:15:43=================================================
22:15:46: =====Stream Start: 2013-12-03, 22:15:46===============================================
22:15:46:   Multithreaded optimizations: On
22:15:46:   Base resolution: 640x480
22:15:46:   Output resolution: 640x480
22:15:46: ------------------------------------------
22:15:46: Loading up D3D10 on NVIDIA GeForce GT 620...
22:15:46: ------------------------------------------
22:15:46: Audio Format: 48000hz
22:15:46: Playback device Default
22:15:46: ------------------------------------------
22:15:46: Using desktop audio input: Speakers (Conexant SmartAudio HD)
22:15:46: ------------------------------------------
22:15:46: Using auxilary audio input: Microphone (USB Audio Device)
22:15:46: ------------------------------------------
22:15:46: Audio Encoding: AAC
22:15:46:     bitrate: 128
22:15:46: Using Window Capture
22:15:46: Scene buffering time set to 700
22:15:46: ------------------------------------------
22:15:46: Video Encoding: x264
22:15:46:     fps: 30
22:15:46:     width: 640, height: 480
22:15:46:     preset: veryfast
22:15:46:     profile: high
22:15:46:     keyint: 250
22:15:46:     CBR: yes
22:15:46:     CFR: yes
22:15:46:     max bitrate: 1000
22:15:46:     buffer size: 1000
22:15:46: ------------------------------------------
22:15:46: MMDeviceAudioSource: Frequency for device 'Speakers (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
22:15:46: MMDeviceAudioSource: Frequency for device 'Microphone (USB Audio Device)' is 176400, samples per sec is 44100
22:16:18: Total frames encoded: 941, total frames duplicated: 3 (0.32%)
22:16:18: Total frames rendered: 946, number of late frames: 1 (0.11%) (it's okay for some frames to be late)
22:16:18: 
22:16:18: Profiler time results:
22:16:18: 
22:16:18: ==============================================================
22:16:18: video thread frame - [100%] [avg time: 4.744 ms] [children: 76.9%] [unaccounted: 23.1%]
22:16:18: | scene->Preprocess - [75.3%] [avg time: 3.571 ms]
22:16:18: | GPU download and conversion - [1.62%] [avg time: 0.077 ms] [children: 1.43%] [unaccounted: 0.19%]
22:16:18: | | flush - [0.801%] [avg time: 0.038 ms]
22:16:18: | | CopyResource - [0.506%] [avg time: 0.024 ms]
22:16:18: | | conversion to 4:2:0 - [0.126%] [avg time: 0.006 ms]
22:16:18: Convert444Threads - [100%] [avg time: 0.199 ms] [children: 97.5%] [unaccounted: 2.51%]
22:16:18: | Convert444toNV12 - [97.5%] [avg time: 0.194 ms]
22:16:18: encoder thread frame - [100%] [avg time: 0.517 ms]
22:16:18: ==============================================================
22:16:18: 
22:16:18: 
22:16:18: Profiler CPU results:
22:16:18: 
22:16:18: ==============================================================
22:16:18: video thread frame - [cpu time: avg 4.195 ms, total 3968.75 ms] [avg calls per frame: 1]
22:16:18: | scene->Preprocess - [cpu time: avg 2.989 ms, total 2828.13 ms] [avg calls per frame: 1]
22:16:18: | GPU download and conversion - [cpu time: avg 0.082 ms, total 78.125 ms] [avg calls per frame: 1]
22:16:18: | | flush - [cpu time: avg 0.066 ms, total 62.5 ms] [avg calls per frame: 1]
22:16:18: | | CopyResource - [cpu time: avg 0.016 ms, total 15.625 ms] [avg calls per frame: 1]
22:16:18: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
22:16:18: Convert444Threads - [cpu time: avg 0.059 ms, total 109.375 ms] [avg calls per frame: 2]
22:16:18: | Convert444toNV12 - [cpu time: avg 0.05 ms, total 93.75 ms] [avg calls per frame: 2]
22:16:18: encoder thread frame - [cpu time: avg 0.016 ms, total 15.625 ms] [avg calls per frame: 1]
22:16:18: ==============================================================
22:16:18: 
22:16:18: =====Stream End: 2013-12-03, 22:16:18=================================================
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Re: Black screen when capturing windowed game in windo captu

It says you're using two graphics adapters on your desktop -- an nvidia card, and an integrated intel on your motherboard. Do you have your two monitors plugged into those different devices? If you do, and you're trying to capture a window that is on the other monitor that's on the other device, this can sometimes happen.
 

xsoriix

New Member
Re: Black screen when capturing windowed game in windo captu

I only have one monitor which is plugged into my nvidia card.
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Re: Black screen when capturing windowed game in windo captu

Ah okay, the other one seems to be disabled I suppose. You do seem to have two active adapters though. If you're not using your intel adapter, I would advise disabling it in the bios and trying that as well.

Otherwise, no capture methods work on the game? Window capture? Game capture? Monitor capture?
 

xsoriix

New Member
Re: Black screen when capturing windowed game in windo captu

Yes my dell graphics card is intergrated so I have my monitor plugged into the nvidia connector so that it goes through that instead.
Window and game capture do not work. Monitor capture does seem to work and I can adjust it so that it only records the area where my game is on my screen. It appears as though I may just have to use it this way.
 
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