Question / Help Black Screen Still Happening

checkerstm0225 · Dec 13, 2013

Okay so I read the forum and follow the instructions. I make sure the first device under OBS setting was selected (Intel HD Graphics 4000). I went under Nvidia Control Panel and made sure both 32 and 64 bit OBS were set up for performance (Nvidia). Now when in OBS, and the video settings are on the Intel 4000, I see my screen but not my game. When on Nvidia both are black. Also if its on monitor, it should with the Intel. All other sources show a black screen. So I restarted my computer, nothing. So I reinstalled OBS and restarted my computer and checked all the settings, still nothing. I tried Dota 2, AC4, CSGO, and BF3. Still doesnt work. This has been going on for a while. Also now since reinstalling it says to disable Webroot when I launch OBS.

I have this computer: http://www.newegg.com/Product/Product.a ... 6834231001

Intel Core i5 3210M(2.50GHz)
8GB Memory 750GB HDD
NVIDIA GeForce GTX 660M/Intel HD Graphics 4000
1366 x 768
Windows 8.1 64-Bit

Lain · Dec 13, 2013

Could you post a log of your attempt?

Also, note that sometimes the games might be running on the intel inadvertently. It's generally a good idea to go into your nvidia control panel and set "global" settings to force everything to run on the nvidia as well.

checkerstm0225 · Dec 13, 2013

Code:

14:11:35: Open Broadcaster Software v0.59b - 32bit (´・ω・｀)
14:11:35: -------------------------------
14:11:35: CPU Name: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
14:11:35: CPU Speed: 2494MHz
14:11:35: Physical Memory:  4095MB Total, 4095MB Free
14:11:35: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
14:11:35: monitor 1: pos={0, 0}, size={1366, 768}
14:11:35: Windows Version: 6.2 Build 9200 
14:11:35: Aero is Enabled
14:11:35: -------------------------------
14:11:35: OBS Modules:
14:11:35: Base Address     Module
14:11:35: 01390000         OBS.exe
14:11:35: 55A60000         OBSApi.dll
14:11:35: 5E5D0000         DShowPlugin.dll
14:11:35: 5E5B0000         GraphicsCapture.dll
14:11:35: 5E590000         NoiseGate.dll
14:11:35: 5CB60000         PSVPlugin.dll
14:11:35: ------------------------------------------
14:11:35: Adapter 1
14:11:35:   Video Adapter: Intel(R) HD Graphics 4000
14:11:35:   Video Adapter Dedicated Video Memory: 33554432
14:11:35:   Video Adapter Shared System Memory: 1845493760
14:11:35:   Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
14:11:35: ------------------------------------------
14:11:35: Adapter 2
14:11:35:   Video Adapter: NVIDIA GeForce GTX 660M     
14:11:35:   Video Adapter Dedicated Video Memory: 2082271232
14:11:35:   Video Adapter Shared System Memory: 2147676160
14:11:35: =====Stream Start: 2013-12-13, 14:11:35===============================================
14:11:35:   Multithreaded optimizations: Off
14:11:35:   Base resolution: 1366x768
14:11:35:   Output resolution: 1364x768
14:11:35: ------------------------------------------
14:11:35: Loading up D3D10 on Intel(R) HD Graphics 4000...
14:11:36: ------------------------------------------
14:11:36: Audio Format: 48000hz
14:11:36: Playback device Default
14:11:36: ------------------------------------------
14:11:36: Using desktop audio input: Speakers (VIA High Definition Audio)
14:11:36: ------------------------------------------
14:11:36: Using auxilary audio input: Microphone (VIA High Definition Audio)
14:11:36: ------------------------------------------
14:11:36: Audio Encoding: AAC
14:11:36:     bitrate: 320
14:11:36: Using Monitor Capture
14:11:36: Scene buffering time set to 700
14:11:36: ------------------------------------------
14:11:36: Video Encoding: x264
14:11:36:     fps: 30
14:11:36:     width: 1364, height: 768
14:11:36:     preset: veryfast
14:11:36:     profile: high
14:11:36:     keyint: 250
14:11:36:     CBR: yes
14:11:36:     CFR: yes
14:11:36:     max bitrate: 1000
14:11:36:     buffer size: 1000
14:11:36: ------------------------------------------
14:11:36: MMDeviceAudioSource: Frequency for device 'Speakers (VIA High Definition Audio)' is 384000, samples per sec is 48000
14:11:36: MMDeviceAudioSource: Frequency for device 'Microphone (VIA High Definition Audio)' is 384000, samples per sec is 48000
14:11:39: Total frames encoded: 65, total frames duplicated: 0 (0.00%)
14:11:39: Total frames rendered: 68, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
14:11:39: 
14:11:39: Profiler time results:
14:11:39: 
14:11:39: ==============================================================
14:11:39: video thread frame - [100%] [avg time: 6.747 ms] [children: 85.3%] [unaccounted: 14.7%]
14:11:39: | scene->Preprocess - [75.4%] [avg time: 5.09 ms]
14:11:39: | GPU download and conversion - [9.81%] [avg time: 0.662 ms] [children: 14.2%] [unaccounted: -4.37%]
14:11:39: | | flush - [1.36%] [avg time: 0.092 ms]
14:11:39: | | CopyResource - [0.207%] [avg time: 0.014 ms]
14:11:39: | | conversion to 4:2:0 - [12.6%] [avg time: 0.851 ms] [children: 12.4%] [unaccounted: 0.237%]
14:11:39: | | | Convert444toNV12 - [12.4%] [avg time: 0.835 ms]
14:11:39: encoder thread frame - [100%] [avg time: 1.857 ms]
14:11:39: ==============================================================
14:11:39: 
14:11:39: 
14:11:39: Profiler CPU results:
14:11:39: 
14:11:39: ==============================================================
14:11:39: video thread frame - [cpu time: avg 2.068 ms, total 140.625 ms] [avg calls per frame: 1]
14:11:39: | scene->Preprocess - [cpu time: avg 0.689 ms, total 46.875 ms] [avg calls per frame: 1]
14:11:39: | GPU download and conversion - [cpu time: avg 0.229 ms, total 15.625 ms] [avg calls per frame: 1]
14:11:39: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:11:39: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:11:39: | | conversion to 4:2:0 - [cpu time: avg 0.355 ms, total 15.625 ms] [avg calls per frame: 1]
14:11:39: | | | Convert444toNV12 - [cpu time: avg 0.355 ms, total 15.625 ms] [avg calls per frame: 1]
14:11:39: encoder thread frame - [cpu time: avg 1.42 ms, total 62.5 ms] [avg calls per frame: 1]
14:11:39: ==============================================================
14:11:39: 
14:11:39: =====Stream End: 2013-12-13, 14:11:39=================================================
14:13:46: =====Stream Start: 2013-12-13, 14:13:46===============================================
14:13:46:   Multithreaded optimizations: Off
14:13:46:   Base resolution: 1366x768
14:13:46:   Output resolution: 1364x768
14:13:46: ------------------------------------------
14:13:46: Loading up D3D10 on NVIDIA GeForce GTX 660M...
14:13:46: ------------------------------------------
14:13:46: Audio Format: 48000hz
14:13:46: Playback device Default
14:13:46: ------------------------------------------
14:13:46: Using desktop audio input: Speakers (VIA High Definition Audio)
14:13:46: ------------------------------------------
14:13:46: Using auxilary audio input: Microphone (VIA High Definition Audio)
14:13:46: ------------------------------------------
14:13:46: Audio Encoding: AAC
14:13:46:     bitrate: 320
14:13:46: Using Monitor Capture
14:13:46: Scene buffering time set to 700
14:13:46: ------------------------------------------
14:13:46: Video Encoding: x264
14:13:46:     fps: 30
14:13:46:     width: 1364, height: 768
14:13:46:     preset: veryfast
14:13:46:     profile: high
14:13:46:     keyint: 250
14:13:46:     CBR: yes
14:13:46:     CFR: yes
14:13:46:     max bitrate: 1000
14:13:46:     buffer size: 1000
14:13:46: ------------------------------------------
14:13:46: MMDeviceAudioSource: Frequency for device 'Speakers (VIA High Definition Audio)' is 384000, samples per sec is 48000
14:13:46: MMDeviceAudioSource: Frequency for device 'Microphone (VIA High Definition Audio)' is 384000, samples per sec is 48000
14:14:06: Total frames encoded: 571, total frames duplicated: 2 (0.35%)
14:14:06: Total frames rendered: 575, number of late frames: 1 (0.17%) (it's okay for some frames to be late)
14:14:09: 
14:14:09: Profiler time results:
14:14:09: 
14:14:09: ==============================================================
14:14:09: video thread frame - [100%] [avg time: 8.765 ms] [children: 91.4%] [unaccounted: 8.63%]
14:14:09: | scene->Preprocess - [80.8%] [avg time: 7.083 ms]
14:14:09: | GPU download and conversion - [10.6%] [avg time: 0.926 ms] [children: 10.8%] [unaccounted: -0.285%]
14:14:09: | | flush - [1.06%] [avg time: 0.093 ms]
14:14:09: | | CopyResource - [0.171%] [avg time: 0.015 ms]
14:14:09: | | conversion to 4:2:0 - [9.62%] [avg time: 0.843 ms] [children: 9.45%] [unaccounted: 0.171%]
14:14:09: | | | Convert444toNV12 - [9.45%] [avg time: 0.828 ms]
14:14:09: encoder thread frame - [100%] [avg time: 1.257 ms]
14:14:09: ==============================================================
14:14:09: 
14:14:09: 
14:14:09: Profiler CPU results:
14:14:09: 
14:14:09: ==============================================================
14:14:09: video thread frame - [cpu time: avg 2.092 ms, total 1203.13 ms] [avg calls per frame: 1]
14:14:09: | scene->Preprocess - [cpu time: avg 0.326 ms, total 187.5 ms] [avg calls per frame: 1]
14:14:09: | GPU download and conversion - [cpu time: avg 1.005 ms, total 578.125 ms] [avg calls per frame: 1]
14:14:09: | | flush - [cpu time: avg 0.163 ms, total 93.75 ms] [avg calls per frame: 1]
14:14:09: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:14:09: | | conversion to 4:2:0 - [cpu time: avg 0.88 ms, total 484.375 ms] [avg calls per frame: 1]
14:14:09: | | | Convert444toNV12 - [cpu time: avg 0.823 ms, total 453.125 ms] [avg calls per frame: 1]
14:14:09: encoder thread frame - [cpu time: avg 1.051 ms, total 578.125 ms] [avg calls per frame: 1]
14:14:09: ==============================================================
14:14:09: 
14:14:09: =====Stream End: 2013-12-13, 14:14:09=================================================
14:15:05: =====Stream Start: 2013-12-13, 14:15:05===============================================
14:15:05:   Multithreaded optimizations: Off
14:15:05:   Base resolution: 1366x768
14:15:05:   Output resolution: 1364x768
14:15:05: ------------------------------------------
14:15:05: Loading up D3D10 on NVIDIA GeForce GTX 660M...
14:15:05: ------------------------------------------
14:15:05: Audio Format: 48000hz
14:15:05: Playback device Default
14:15:05: ------------------------------------------
14:15:05: Using desktop audio input: Speakers (VIA High Definition Audio)
14:15:05: ------------------------------------------
14:15:05: Using auxilary audio input: Microphone (VIA High Definition Audio)
14:15:05: ------------------------------------------
14:15:05: Audio Encoding: AAC
14:15:05:     bitrate: 320
14:15:05: Using Monitor Capture
14:15:05: Scene buffering time set to 700
14:15:05: ------------------------------------------
14:15:05: Video Encoding: x264
14:15:05:     fps: 30
14:15:05:     width: 1364, height: 768
14:15:05:     preset: veryfast
14:15:05:     profile: high
14:15:05:     keyint: 250
14:15:05:     CBR: yes
14:15:05:     CFR: yes
14:15:05:     max bitrate: 1000
14:15:05:     buffer size: 1000
14:15:05: ------------------------------------------
14:15:05: MMDeviceAudioSource: Frequency for device 'Speakers (VIA High Definition Audio)' is 384000, samples per sec is 48000
14:15:05: MMDeviceAudioSource: Frequency for device 'Microphone (VIA High Definition Audio)' is 384000, samples per sec is 48000
14:21:25: Total frames encoded: 11373, total frames duplicated: 63 (0.55%)
14:21:25: Number of frames skipped due to encoder lag: 18 (0.16%)
14:21:25: Total frames rendered: 11335, number of late frames: 7 (0.06%) (it's okay for some frames to be late)
14:21:26: 
14:21:26: Profiler time results:
14:21:26: 
14:21:26: ==============================================================
14:21:26: video thread frame - [100%] [avg time: 6.82 ms] [children: 90.6%] [unaccounted: 9.37%]
14:21:26: | scene->Preprocess - [76.8%] [avg time: 5.239 ms]
14:21:26: | GPU download and conversion - [13.8%] [avg time: 0.942 ms] [children: 13.6%] [unaccounted: 0.176%]
14:21:26: | | flush - [1.26%] [avg time: 0.086 ms]
14:21:26: | | CopyResource - [0.235%] [avg time: 0.016 ms]
14:21:26: | | conversion to 4:2:0 - [12.1%] [avg time: 0.828 ms] [children: 11.9%] [unaccounted: 0.205%]
14:21:26: | | | Convert444toNV12 - [11.9%] [avg time: 0.814 ms]
14:21:26: encoder thread frame - [100%] [avg time: 1.453 ms]
14:21:26: ==============================================================
14:21:26: 
14:21:26: 
14:21:26: Profiler CPU results:
14:21:26: 
14:21:26: ==============================================================
14:21:26: video thread frame - [cpu time: avg 1.597 ms, total 18109.4 ms] [avg calls per frame: 1]
14:21:26: | scene->Preprocess - [cpu time: avg 0.226 ms, total 2562.5 ms] [avg calls per frame: 1]
14:21:26: | GPU download and conversion - [cpu time: avg 0.92 ms, total 10437.5 ms] [avg calls per frame: 1]
14:21:26: | | flush - [cpu time: avg 0.079 ms, total 906.25 ms] [avg calls per frame: 1]
14:21:26: | | CopyResource - [cpu time: avg 0.017 ms, total 203.125 ms] [avg calls per frame: 1]
14:21:26: | | conversion to 4:2:0 - [cpu time: avg 0.813 ms, total 9203.13 ms] [avg calls per frame: 1]
14:21:26: | | | Convert444toNV12 - [cpu time: avg 0.802 ms, total 9078.13 ms] [avg calls per frame: 1]
14:21:26: encoder thread frame - [cpu time: avg 0.824 ms, total 9359.38 ms] [avg calls per frame: 1]
14:21:26: ==============================================================
14:21:26: 
14:21:26: =====Stream End: 2013-12-13, 14:21:26=================================================

Lain · Dec 14, 2013

Yea, you didn't properly set it up right, it's still using the intel, when it should be using the nvidia instead. In the nvidia control panel in windows control panel, you need to set the path of OBS.exe (which is usually C:\Program File (x86)\OBS\OBS.exe) to use the nvidia. (Do not mess with the adapter selector in OBS though, just as a warning, do it via nvidia's control panel only)

checkerstm0225 · Dec 14, 2013

Did that already.

Lain · Dec 15, 2013

If you get a black screen with game capture/window capture on a laptop it just means the wrong adapter is still somehow in use. Let me emphasize again -- the *top* adapter, whatever it may be, regarldess of whether it says intel or nvidia, must be selected in the adapter drop down in OBS' video settings. That's extremely important.

Also, in nvidia control panel, I would recommend going to the "global" tab of 3D settings, and forcing everything to use nvidia there as well.

Question / Help Black Screen Still Happening

checkerstm0225

New Member

Lain

checkerstm0225

New Member

Lain

checkerstm0225

New Member

Lain