Question / Help Black screen on Windows 8

DeadlySprinklez

New Member
Hey guys, my friend can't use this as every time he records, he gets a black screen. He has a Windows 8 64-bit Dell laptop, His model is an Inspiron 7720 and he has these on it:
BIOS: A14
Processer: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 4096MB RAM
Page file: 2522MB used, 3734MB available
DirectX version: DirectX 11
Please help, we love making gaming videos and I am loving this recorder.
 
Top