Question / Help Black screen on laptop

dominielus

New Member
I did everything that is written in "Laptop? Black screen when capturing? Read here first." but still, I got the black screen(though the sound is ok), when running the game capture, no matter what the game is.

The capture is working, until i alt+tab to my game, then its the black screen again.

Code:
14:16:59: Open Broadcaster Software v0.552b - 32bit (´・ω・`)
14:16:59: -------------------------------
14:16:59: CPU Name: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
14:16:59: CPU Speed: 2394MHz
14:16:59: Physical Memory:  4095MB Total, 4095MB Free
14:16:59: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
14:16:59: monitor 1: pos={0, 0}, size={1920, 1080}
14:16:59: Windows Version: 6.1 Build 7601 S
14:16:59: Aero is Disabled
14:16:59: -------------------------------
14:16:59: OBS Modules:
14:16:59: Base Address     Module
14:16:59: 00D30000         OBS.exe
14:16:59: 736F0000         OBSApi.dll
14:16:59: 73370000         DShowPlugin.dll
14:16:59: 73350000         GraphicsCapture.dll
14:16:59: 73330000         NoiseGate.dll
14:16:59: 73310000         PSVPlugin.dll
14:16:59: ------------------------------------------
14:16:59: Adapter 1
14:16:59:   Video Adapter: NVIDIA GeForce GTX 675MX
14:16:59:   Video Adapter Dedicated Video Memory: 2091712512
14:16:59:   Video Adapter Shared System Memory: 2147676160
14:16:59: ------------------------------------------
14:16:59: Adapter 2
14:16:59:   Video Adapter: NVIDIA GeForce GTX 675MX
14:16:59:   Video Adapter Dedicated Video Memory: 2091712512
14:16:59:   Video Adapter Shared System Memory: 2147676160
14:16:59: =====Stream Start: 2013-08-25, 14:16:59===============================================
14:16:59:   Multithreaded optimizations: On
14:16:59:   Base resolution: 1920x1080
14:16:59:   Output resolution: 1280x720
14:16:59: ------------------------------------------
14:16:59: Loading up D3D10 on NVIDIA GeForce GTX 675MX...
14:16:59: Playback device Default
14:16:59: ------------------------------------------
14:16:59: Using desktop audio input: Głośniki (Realtek High Definition Audio)
14:16:59: ------------------------------------------
14:16:59: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
14:16:59: ------------------------------------------
14:16:59: Audio Encoding: MP3
14:16:59:     bitrate: 128
14:16:59: Using graphics capture
14:16:59: Using bitmap image
14:16:59: ------------------------------------------
14:16:59: Video Encoding: x264
14:16:59:     fps: 30
14:16:59:     width: 1280, height: 720
14:16:59:     preset: veryfast
14:16:59:     CBR: yes
14:16:59:     CFR: no
14:16:59:     max bitrate: 3500
14:16:59: ------------------------------------------
14:16:59: MMDeviceAudioSource: Frequency for device 'Głośniki (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:16:59: MMDeviceAudioSource: Frequency for device 'Mikrofon (Realtek High Definition Audio)' is 384000, samples per sec is 48000
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
14:17:20: Total frames rendered: 587, number of late frames: 4 (0.68%) (it's okay for some frames to be late)
14:17:20: 
14:17:20: Profiler results:
14:17:20: 
14:17:20: ==============================================================
14:17:20: frame - [100%] [avg time: 5.606 ms (cpu time: avg 3.321 ms, total 1950.01 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.143%]
14:17:20: | frame preprocessing and rendering - [67.8%] [avg time: 3.799 ms (cpu time: avg 1.647 ms, total 967.205 ms)] [avg calls per frame: 1] [children: 0.0178%] [unaccounted: 67.7%]
14:17:20: | | scene->Preprocess - [0.0178%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
14:17:20: | video encoding and uploading - [32.1%] [avg time: 1.799 ms (cpu time: avg 1.674 ms, total 982.805 ms)] [avg calls per frame: 1] [children: 31.8%] [unaccounted: 0.321%]
14:17:20: | | flush - [1.78%] [avg time: 0.1 ms (cpu time: avg 0.079 ms, total 46.801 ms)] [avg calls per frame: 1]
14:17:20: | | CopyResource - [0.482%] [avg time: 0.027 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
14:17:20: | | conversion to 4:2:0 - [0.214%] [avg time: 0.012 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
14:17:20: | | call to encoder - [29.3%] [avg time: 1.641 ms (cpu time: avg 1.594 ms, total 936.004 ms)] [avg calls per frame: 0]
14:17:20: | | sending stuff out - [0.0178%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
14:17:20: | Convert444Threads - [1.19e+003%] [avg time: 66.643 ms (cpu time: avg 1.807 ms, total 1060.81 ms)] [avg calls per frame: 1]
14:17:20: ==============================================================
14:17:20: 
14:17:20: =====Stream End: 2013-08-25, 14:17:20=================================================
14:17:21: =====Stream Start: 2013-08-25, 14:17:21===============================================
14:17:21:   Multithreaded optimizations: On
14:17:21:   Base resolution: 1920x1080
14:17:21:   Output resolution: 1280x720
14:17:21: ------------------------------------------
14:17:21: Loading up D3D10 on NVIDIA GeForce GTX 675MX...
14:17:21: Playback device Default
14:17:21: ------------------------------------------
14:17:21: Using desktop audio input: Głośniki (Realtek High Definition Audio)
14:17:21: ------------------------------------------
14:17:21: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
14:17:21: ------------------------------------------
14:17:21: Audio Encoding: MP3
14:17:21:     bitrate: 128
14:17:21: Using graphics capture
14:17:21: ------------------------------------------
14:17:21: Video Encoding: x264
14:17:21:     fps: 30
14:17:21:     width: 1280, height: 720
14:17:21:     preset: veryfast
14:17:21:     CBR: yes
14:17:21:     CFR: no
14:17:21:     max bitrate: 3500
14:17:21: ------------------------------------------
14:17:21: MMDeviceAudioSource: Frequency for device 'Głośniki (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:17:21: MMDeviceAudioSource: Frequency for device 'Mikrofon (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:17:23: Using RTMP service: Twitch / Justin.tv
14:17:23:   Server selection: rtmp://live-ams.justin.tv/app
14:17:23:   Interface: Intel(R) Centrino(R) Wireless-N 2230 (802.11, 116 mbps)
14:17:24: SO_SNDBUF was at 8192
14:17:24: SO_SNDBUF is now 65536
14:17:25: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 0 / 463872)
14:17:26: RTMPPublisher::Socketloop: Increasing send buffer to ISB 262144 (buffer: 0 / 463872)
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
14:19:01: Exit signal received, terminating capture
14:20:20: Using bitmap image
14:21:16: Total frames rendered: 6978, number of late frames: 14 (0.20%) (it's okay for some frames to be late)
14:21:16: RTMPPublisher::SocketLoop: Graceful loop exit
14:21:16: Number of times waited to send: 0, Waited for a total of 0 bytes
14:21:16: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
14:21:16: 
14:21:16: Profiler results:
14:21:16: 
14:21:16: ==============================================================
14:21:16: frame - [100%] [avg time: 5.153 ms (cpu time: avg 3.085 ms, total 21528.1 ms)] [avg calls per frame: 1] [children: 99.8%] [unaccounted: 0.155%]
14:21:16: | frame preprocessing and rendering - [62%] [avg time: 3.195 ms (cpu time: avg 1.323 ms, total 9235.26 ms)] [avg calls per frame: 1] [children: 0.0194%] [unaccounted: 62%]
14:21:16: | | scene->Preprocess - [0.0194%] [avg time: 0.001 ms (cpu time: avg 0.002 ms, total 15.6 ms)] [avg calls per frame: 1]
14:21:16: | video encoding and uploading - [37.8%] [avg time: 1.95 ms (cpu time: avg 1.759 ms, total 12277.3 ms)] [avg calls per frame: 1] [children: 37.2%] [unaccounted: 0.621%]
14:21:16: | | flush - [2.12%] [avg time: 0.109 ms (cpu time: avg 0.084 ms, total 592.806 ms)] [avg calls per frame: 1]
14:21:16: | | CopyResource - [0.582%] [avg time: 0.03 ms (cpu time: avg 0.038 ms, total 265.201 ms)] [avg calls per frame: 0]
14:21:16: | | conversion to 4:2:0 - [0.213%] [avg time: 0.011 ms (cpu time: avg 0.011 ms, total 78.001 ms)] [avg calls per frame: 0]
14:21:16: | | call to encoder - [33.5%] [avg time: 1.724 ms (cpu time: avg 1.58 ms, total 11029.3 ms)] [avg calls per frame: 0]
14:21:16: | | sending stuff out - [0.854%] [avg time: 0.044 ms (cpu time: avg 0.02 ms, total 140.402 ms)] [avg calls per frame: 0]
14:21:16: | Convert444Threads - [1.3e+003%] [avg time: 67.089 ms (cpu time: avg 1.649 ms, total 11512.9 ms)] [avg calls per frame: 1]
14:21:16: ==============================================================
14:21:16: 
14:21:16: =====Stream End: 2013-08-25, 14:21:16=================================================
14:21:44: =====Stream Start: 2013-08-25, 14:21:44===============================================
14:21:44:   Multithreaded optimizations: On
14:21:44:   Base resolution: 1920x1080
14:21:44:   Output resolution: 1280x720
14:21:44: ------------------------------------------
14:21:44: Loading up D3D10 on NVIDIA GeForce GTX 675MX...
14:21:45: Playback device Default
14:21:45: ------------------------------------------
14:21:45: Using desktop audio input: Głośniki (Realtek High Definition Audio)
14:21:45: ------------------------------------------
14:21:45: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
14:21:45: ------------------------------------------
14:21:45: Audio Encoding: MP3
14:21:45:     bitrate: 128
14:21:45: Using graphics capture
14:21:45: ------------------------------------------
14:21:45: Video Encoding: x264
14:21:45:     fps: 30
14:21:45:     width: 1280, height: 720
14:21:45:     preset: veryfast
14:21:45:     CBR: yes
14:21:45:     CFR: no
14:21:45:     max bitrate: 3500
14:21:45: ------------------------------------------
14:21:45: MMDeviceAudioSource: Frequency for device 'Głośniki (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:21:45: MMDeviceAudioSource: Frequency for device 'Mikrofon (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:21:46: Using RTMP service: Twitch / Justin.tv
14:21:46:   Server selection: rtmp://live-ams.justin.tv/app
14:21:46:   Interface: Intel(R) Centrino(R) Wireless-N 2230 (802.11, 144 mbps)
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
14:21:48: SO_SNDBUF was at 8192
14:21:48: SO_SNDBUF is now 65536
14:21:49: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 0 / 463872)
14:22:25: Exit signal received, terminating capture
14:22:44: Total frames rendered: 1744, number of late frames: 3 (0.17%) (it's okay for some frames to be late)
14:22:44: RTMPPublisher::SocketLoop: Graceful loop exit
14:22:44: Number of times waited to send: 0, Waited for a total of 0 bytes
14:22:44: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
14:22:44: 
14:22:44: Profiler results:
14:22:44: 
14:22:44: ==============================================================
14:22:44: frame - [100%] [avg time: 4.087 ms (cpu time: avg 2.406 ms, total 4196.42 ms)] [avg calls per frame: 1] [children: 99.8%] [unaccounted: 0.171%]
14:22:44: | frame preprocessing and rendering - [59.9%] [avg time: 2.449 ms (cpu time: avg 1.144 ms, total 1996.81 ms)] [avg calls per frame: 1] [children: 0.0489%] [unaccounted: 59.9%]
14:22:44: | | scene->Preprocess - [0.0489%] [avg time: 0.002 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
14:22:44: | video encoding and uploading - [39.9%] [avg time: 1.631 ms (cpu time: avg 1.261 ms, total 2199.61 ms)] [avg calls per frame: 1] [children: 39.2%] [unaccounted: 0.661%]
14:22:44: | | flush - [3.13%] [avg time: 0.128 ms (cpu time: avg 0.071 ms, total 124.8 ms)] [avg calls per frame: 1]
14:22:44: | | CopyResource - [0.636%] [avg time: 0.026 ms (cpu time: avg 0.008 ms, total 15.6 ms)] [avg calls per frame: 0]
14:22:44: | | conversion to 4:2:0 - [1.03%] [avg time: 0.042 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
14:22:44: | | call to encoder - [33.8%] [avg time: 1.382 ms (cpu time: avg 1.162 ms, total 2028.01 ms)] [avg calls per frame: 0]
14:22:44: | | sending stuff out - [0.636%] [avg time: 0.026 ms (cpu time: avg 0.017 ms, total 31.2 ms)] [avg calls per frame: 0]
14:22:44: | Convert444Threads - [1.63e+003%] [avg time: 66.511 ms (cpu time: avg 1.1 ms, total 1918.81 ms)] [avg calls per frame: 1]
14:22:44: ==============================================================
14:22:44: 
14:22:44: =====Stream End: 2013-08-25, 14:22:44=================================================


Last game capture log:
2013-08-25, 14:21:45: we're booting up: 
14:21:45: DXGI Present
14:21:45: (half life scientist) everything..  seems to be in order
14:21:47: DXGI: Found D3D 11
14:21:47: setting up d3d11 data
14:21:47: ---------------------- Cleared D3D11 Capture ----------------------
14:21:47: found dxgi format (dx11) of: 28, size: {1920, 1080}, multisampled: false
14:21:47: DoD3D11Hook: success
14:21:47: successfully capturing d3d11 frames via GPU
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
$#% $%#*@ laptops. I don't know why it's getting those failures when it's clearly working in the hook, but as a workaround for the time being, in this case I would advise running the game in a borderless/windowed mode and capturing via window capture if at all possible (aero on may be better than off for this).

The only other thing I could suggest is try upgrading your video drivers and seeing if that helps. You have an optimus laptop, and the optimus laptops are especially troublesome.
 
Top