Question / Help Black Screen Laptop - Driver Fix DID NOT work

Z

ZenDenVideo

New Member
Hello,

I last used OBS Studio Device Capture on 11/3 and everything worked fine. Today, 11/24, I went to use it again but I am getting a black screen. I tried following the directions to change the video driver and I've tried every setting before re-launching and even deleting and re-adding the Display Capture but nothing seems to have fixed it. The only notable change since last this worked was a Windows 10 update less than a week ago. In case it matters, that update was done to resolve an issue where my File Browser kept crashing.

Thanks!
 
Z

ZenDenVideo

New Member
16:16:21.156: CPU Name: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
16:16:21.156: CPU Speed: 2208MHz
16:16:21.156: Physical Cores: 6, Logical Cores: 12
16:16:21.157: Physical Memory: 16272MB Total, 7289MB Free
16:16:21.157: Windows Version: 10.0 Build 18362 (revision: 476; 64-bit)
16:16:21.157: Running as administrator: true
16:16:21.157: Aero is Enabled (Aero is always on for windows 8 and above)
16:16:21.157: Windows 10 Gaming Features:
16:16:21.158: Game Bar: Off
16:16:21.158: Game DVR: Off
16:16:21.158: Game DVR Background Recording: Off
16:16:21.164: Sec. Software Status:
16:16:21.172: Windows Defender Antivirus: enabled (AV)
16:16:21.183: Windows Firewall: enabled (FW)
16:16:21.190: Current Date/Time: 2019-11-24, 16:16:21
16:16:21.190: Browser Hardware Acceleration: true
16:16:21.190: Portable mode: false
16:16:23.791: OBS 23.2.1 (64-bit, windows)
16:16:23.791: ---------------------------------
16:16:23.795: ---------------------------------
16:16:23.796: audio settings reset:
16:16:23.796: samples per sec: 44100
16:16:23.796: speakers: 2
16:16:23.804: ---------------------------------
16:16:23.804: Initializing D3D11...
16:16:23.804: Available Video Adapters:
16:16:23.816: Adapter 0: NVIDIA GeForce GTX 1050 Ti
16:16:23.816: Dedicated VRAM: 4213178368
16:16:23.816: Shared VRAM: 4236371968
16:16:23.816: output 0: pos={0, 0}, size={1920, 1080}, attached=true
16:16:23.817: Adapter 1: Intel(R) UHD Graphics 630
16:16:23.817: Dedicated VRAM: 134217728
16:16:23.817: Shared VRAM: 4236371968
16:16:23.847: Loading up D3D11 on adapter NVIDIA GeForce GTX 1050 Ti (0)
16:16:24.125: D3D11 loaded successfully, feature level used: 45056
16:16:32.459: ---------------------------------
16:16:32.459: video settings reset:
16:16:32.459: base resolution: 1920x1079
16:16:32.459: output resolution: 1920x1078
16:16:32.459: downscale filter: Bicubic
16:16:32.459: fps: 60/1
16:16:32.459: format: NV12
16:16:32.459: YUV mode: 601/Partial
16:16:32.460: NV12 texture support enabled
16:16:32.468: Audio monitoring device:
16:16:32.468: name: Default
16:16:32.468: id: default
16:16:32.470: ---------------------------------
16:16:32.488: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
16:16:32.492: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
16:16:32.833: [AMF] AMF Test failed due to one or more errors.
16:16:32.833: Failed to initialize module 'enc-amf.dll'
16:16:32.959: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
16:16:32.973: [obs-browser]: Version 2.4.0
16:16:32.990: NVENC supported
16:16:33.163: Couldn't find VLC installation, VLC video source disabled
16:16:33.184: No blackmagic support
16:16:33.206: ---------------------------------
16:16:33.206: Loaded Modules:
16:16:33.206: win-wasapi.dll
16:16:33.206: win-mf.dll
16:16:33.206: win-dshow.dll
16:16:33.206: win-decklink.dll
16:16:33.207: win-capture.dll
16:16:33.207: vlc-video.dll
16:16:33.207: text-freetype2.dll
16:16:33.207: rtmp-services.dll
16:16:33.207: obs-x264.dll
16:16:33.207: obs-vst.dll
16:16:33.207: obs-transitions.dll
16:16:33.207: obs-text.dll
16:16:33.207: obs-qsv11.dll
16:16:33.207: obs-outputs.dll
16:16:33.207: obs-filters.dll
16:16:33.207: obs-ffmpeg.dll
16:16:33.207: obs-browser.dll
16:16:33.207: image-source.dll
16:16:33.207: frontend-tools.dll
16:16:33.207: enc-amf.dll
16:16:33.207: decklink-ouput-ui.dll
16:16:33.207: coreaudio-encoder.dll
16:16:33.207: ---------------------------------
16:16:33.207: ==== Startup complete ===============================================
16:16:33.215: Service '' not found
16:16:33.290: All scene data cleared
16:16:33.290: ------------------------------------------------
16:16:33.584: WASAPI: Device 'Speaker/Headphone (Realtek High Definition Audio)' initialized
16:16:33.644: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds (source: Desktop Audio)
16:16:33.644:
16:16:33.735: WASAPI: Device 'Microphone Array (Realtek High Definition Audio)' initialized
16:16:33.755: Switched to scene 'Scene'
16:16:33.769: ------------------------------------------------
16:16:33.769: Loaded scenes:
16:16:33.769: - scene 'Scene':
16:16:33.769: - source: 'Display Capture' (monitor_capture)
16:16:33.769: ------------------------------------------------
16:16:33.772: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds (source: Mic/Aux)
16:16:33.772:
 
Z

ZenDenVideo

New Member
My only concern is that deleting the 1909 update will bring back my File Browser error, but I suppose I will give it a shot. Aside from that detail, I have already followed the instructions listed there in terms of switching to the High Performance setting. I will give the uninstallation of the update thing a shot when I get a chance and let you know what I find.

Much thanks!
 
Z

ZenDenVideo

New Member
Harold, I've tried every option. The default, the NVIDIA and High Performance options all failed to work. I have yet to try uninstalling the windows update but will do asap
 
Harold

Harold

Active Member
You need to run obs on the integrated intel for display capture to work, not the high performance nvidia.
 
Z

ZenDenVideo

New Member
Uninstalling the Windows update did the trick. Love it when Windows updates break things! Here's hoping my File Browser issue doesn't come back...

THANKS ALL!!!
 
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