01. Set the Resolution work in OBS? did you show a resolution in manual settings mode?
02. can you connect another source to the converter?
03. can you set the FPS in manual mode?
04.right driver installed ?
05.have you an link to the USB HDMI converter?
06.can the HDMI converter 50hz or only 30hz max ?
07.supoort the converter 1080p or only 1080i?
08.what say the camera when you connect it to a TV?
09.whats are under crossbar and video settings in OBS ?
10.have you it run on a USB hub?
11.how many USB devices did you have connected?
12.is it an USB3 device connected to an USB2 Port ?
13.is Video Device Configured in another programm?
when its a cheap from amazon forget it. the latency is very high!
I use the exact same capture card and have the same issue (its unbranded so just shows up as "usb cam" or "usb video").
It most certainly works, it just doesn't seem to work with OBS. For example it works with literally every other streaming software (xsplit, wirecast etc) it will also work as a webcam source when using Facebook Live or any other software that asks for it.
What I'm trying to say is this is an OBS exclusive issue that seems to predominantly effect USB capture devices (not just this cheap one).
I had the capture card working perfectly with OBS one week to stream to Facebook live, then the following week I had the black screen.
I then spent the next 1-2 hours trying to solve this issue while the event was streamed to Facebook from someone's phone.
Here is the list of all the troubleshooting steps I took;
- Unplug, close OBS, plug back in, restart OBS (this usually works) [FAILED]
- Uninstall "usb cam" in device manager then restart computer [FAILED]
- Uninstall then Reinstall OBS [FAILED]
- Uninstall "Unknown device" in "Other devices" in device manager then restart computer [FAILED]
- Restart Camera [FAILED]
- Make sure Bitdefender isn't installed [FAILED]
- Change Resolution in OBS [FAILED]
- Change FPS in OBS [FAILED]
- Create new Profile and Scene Collection in OBS [FAILED]
- Try using both USB 2.0 and 3.0 ports [FAILED]
- Update Windows to version 1903 [Pending] (update took so long that I had to leave the venue and never found out if it worked)
