julianalvesilva
New Member
Hi! I changed the graphic settings of the screen to high performance and the uncheck the aceleration thing in the advance setup in OBS, but still im having black screen. Only the window capture works, but i cant record a video, as it appears in freeze, only record audio. What can i do? Thanks for the help!
Regards
Juliana
I think this is the log file:
06:44:17.915: CPU Name: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz
06:44:17.916: CPU Speed: 1498MHz
06:44:17.916: Physical Cores: 4, Logical Cores: 8
06:44:17.916: Physical Memory: 7994MB Total, 2621MB Free
06:44:17.916: Windows Version: 10.0 Build 18363 (release: 1909; revision: 1474; 64-bit)
06:44:17.916: Running as administrator: false
06:44:17.916: Aero is Enabled (Aero is always on for windows 8 and above)
06:44:17.916: Windows 10 Gaming Features:
06:44:17.916: Game DVR: On
06:44:17.918: Sec. Software Status:
06:44:17.920: Antivírus do Windows Defender: enabled (AV)
06:44:17.920: Firewall do Windows: enabled (FW)
06:44:17.921: Current Date/Time: 2021-04-08, 06:44:17
06:44:17.921: Browser Hardware Acceleration: false
06:44:17.921: Portable mode: false
06:44:18.186: OBS 26.1.1 (64-bit, windows)
06:44:18.186: ---------------------------------
06:44:18.187: ---------------------------------
06:44:18.187: audio settings reset:
06:44:18.187: samples per sec: 48000
06:44:18.187: speakers: 2
06:44:18.190: ---------------------------------
06:44:18.190: Initializing D3D11...
06:44:18.190: Available Video Adapters:
06:44:18.193: Adapter 0: NVIDIA GeForce MX330
06:44:18.193: Dedicated VRAM: 2080038912
06:44:18.193: Shared VRAM: 4191555584
06:44:18.193: PCI ID: 10de:1d16
06:44:18.193: Driver Version: 27.21.14.5763
06:44:18.194: output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=60, name=
06:44:18.194: Adapter 1: Intel(R) Iris(R) Plus Graphics
06:44:18.194: Dedicated VRAM: 134217728
06:44:18.194: Shared VRAM: 4191555584
06:44:18.194: PCI ID: 8086:8a52
06:44:18.194: Driver Version: 27.20.100.8681
06:44:18.196: Loading up D3D11 on adapter NVIDIA GeForce MX330 (0)
06:44:18.869: D3D11 loaded successfully, feature level used: b000
06:44:18.869: DXGI increase maximum frame latency success
06:44:18.869: D3D11 GPU priority setup failed (not admin?)
06:44:19.372: ---------------------------------
06:44:19.372: video settings reset:
06:44:19.372: base resolution: 1920x1080
06:44:19.372: output resolution: 1920x1080
06:44:19.372: downscale filter: Bicubic
06:44:19.372: fps: 60/1
06:44:19.372: format: NV12
06:44:19.372: YUV mode: 709/Partial
06:44:19.372: NV12 texture support enabled
06:44:19.374: Audio monitoring device:
06:44:19.374: name: Predefinição
06:44:19.374: id: default
06:44:19.378: ---------------------------------
06:44:19.384: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
06:44:19.385: Failed to load 'en-US' text for module: 'decklink-captions.dll'
06:44:19.386: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
06:44:19.440: [AMF] Unable to load 'amfrt64.dll', error code 126.
06:44:19.443: [AMF] AMF Test failed due to one or more errors.
06:44:19.443: Failed to initialize module 'enc-amf.dll'
06:44:19.473: [obs-browser]: Version 2.9.1
06:44:19.473: [obs-browser]: CEF Version 75.1.16+g16a67c4+chromium-75.0.3770.100
06:44:19.480: LoadLibrary failed for 'nvEncodeAPI64.dll': (null) (126)
06:44:19.570: Couldn't find VLC installation, VLC video source disabled
06:44:19.585: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
06:44:19.586: No blackmagic support
06:44:19.598: ---------------------------------
06:44:19.598: Loaded Modules:
06:44:19.598: win-wasapi.dll
06:44:19.598: win-mf.dll
06:44:19.598: win-dshow.dll
06:44:19.598: win-decklink.dll
06:44:19.598: win-capture.dll
06:44:19.598: vlc-video.dll
06:44:19.598: text-freetype2.dll
06:44:19.598: rtmp-services.dll
06:44:19.598: obs-x264.dll
06:44:19.598: obs-vst.dll
06:44:19.598: obs-transitions.dll
06:44:19.598: obs-text.dll
06:44:19.598: obs-qsv11.dll
06:44:19.598: obs-outputs.dll
06:44:19.598: obs-filters.dll
06:44:19.598: obs-ffmpeg.dll
06:44:19.598: obs-browser.dll
06:44:19.598: image-source.dll
06:44:19.598: frontend-tools.dll
06:44:19.598: enc-amf.dll
06:44:19.598: decklink-ouput-ui.dll
06:44:19.598: decklink-captions.dll
06:44:19.598: coreaudio-encoder.dll
06:44:19.598: ---------------------------------
06:44:19.599: ==== Startup complete ===============================================
06:44:19.608: All scene data cleared
06:44:19.608: ------------------------------------------------
06:44:20.200: WASAPI: Device 'Altifalantes (Realtek(R) Audio)' [48000 Hz] initialized
06:44:20.200: [Loaded global audio device]: 'Desktop Audio'
06:44:20.398: WASAPI: Device 'Conjunto de microfones (Realtek(R) Audio)' [48000 Hz] initialized
06:44:20.398: [Loaded global audio device]: 'Mic/Aux'
06:44:20.450: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
06:44:20.450:
06:44:20.566: WASAPI: Device 'Altifalantes (Realtek(R) Audio)' [48000 Hz] initialized
06:44:20.566: [window-capture: 'Captura de janela'] update settings:
06:44:20.566: executable: chrome.exe
06:44:20.566: method selected: Automatic
06:44:20.566: method chosen: WGC
06:44:20.566:
06:44:20.566: [duplicator-monitor-capture: 'Ecrã de captura'] update settings:
06:44:20.566: display: 1 (1920x1080)
06:44:20.566: cursor: true
06:44:20.567: Switched to scene 'Cena'
06:44:20.567: ------------------------------------------------
06:44:20.567: Loaded scenes:
06:44:20.567: - scene 'Cena':
06:44:20.567: - source: 'Captura de saÃda de áudio' (wasapi_output_capture)
06:44:20.567: - source: 'Captura de janela' (window_capture)
06:44:20.567: - source: 'Ecrã de captura' (monitor_capture)
06:44:20.567: ------------------------------------------------
06:47:15.696: ---------------------------------
06:47:15.696: video settings reset:
06:47:15.696: base resolution: 1920x1080
06:47:15.696: output resolution: 1920x1080
06:47:15.696: downscale filter: Bicubic
06:47:15.696: fps: 60/1
06:47:15.696: format: NV12
06:47:15.696: YUV mode: 709/Partial
06:47:15.696: NV12 texture support enabled
06:47:15.759: Settings changed (general, advanced)
06:47:15.760: ------------------------------------------------
06:47:29.185: [window-capture: 'Captura de janela'] update settings:
06:47:29.185: executable: chrome.exe
06:47:29.185: method selected: Automatic
06:47:29.185: method chosen: WGC
06:47:29.185:
06:47:53.902: [duplicator-monitor-capture: 'Ecrã de captura'] update settings:
06:47:53.902: display: 1 (1920x1080)
06:47:53.902: cursor: true
06:47:56.068: [duplicator-monitor-capture: 'Ecrã de captura'] update settings:
06:47:56.068: display: 1 (1920x1080)
06:47:56.068: cursor: true
06:48:03.013: [duplicator-monitor-capture: 'Ecrã de captura 2'] update settings:
06:48:03.013: display: 1 (1920x1080)
06:48:03.013: cursor: true
06:48:03.022: User added source 'Ecrã de captura 2' (monitor_capture) to scene 'Cena'
06:48:08.568: [duplicator-monitor-capture: 'Ecrã de captura 2'] update settings:
06:48:08.568: display: 1 (1920x1080)
06:48:08.568: cursor: true
Regards
Juliana
I think this is the log file:
06:44:17.915: CPU Name: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz
06:44:17.916: CPU Speed: 1498MHz
06:44:17.916: Physical Cores: 4, Logical Cores: 8
06:44:17.916: Physical Memory: 7994MB Total, 2621MB Free
06:44:17.916: Windows Version: 10.0 Build 18363 (release: 1909; revision: 1474; 64-bit)
06:44:17.916: Running as administrator: false
06:44:17.916: Aero is Enabled (Aero is always on for windows 8 and above)
06:44:17.916: Windows 10 Gaming Features:
06:44:17.916: Game DVR: On
06:44:17.918: Sec. Software Status:
06:44:17.920: Antivírus do Windows Defender: enabled (AV)
06:44:17.920: Firewall do Windows: enabled (FW)
06:44:17.921: Current Date/Time: 2021-04-08, 06:44:17
06:44:17.921: Browser Hardware Acceleration: false
06:44:17.921: Portable mode: false
06:44:18.186: OBS 26.1.1 (64-bit, windows)
06:44:18.186: ---------------------------------
06:44:18.187: ---------------------------------
06:44:18.187: audio settings reset:
06:44:18.187: samples per sec: 48000
06:44:18.187: speakers: 2
06:44:18.190: ---------------------------------
06:44:18.190: Initializing D3D11...
06:44:18.190: Available Video Adapters:
06:44:18.193: Adapter 0: NVIDIA GeForce MX330
06:44:18.193: Dedicated VRAM: 2080038912
06:44:18.193: Shared VRAM: 4191555584
06:44:18.193: PCI ID: 10de:1d16
06:44:18.193: Driver Version: 27.21.14.5763
06:44:18.194: output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=60, name=
06:44:18.194: Adapter 1: Intel(R) Iris(R) Plus Graphics
06:44:18.194: Dedicated VRAM: 134217728
06:44:18.194: Shared VRAM: 4191555584
06:44:18.194: PCI ID: 8086:8a52
06:44:18.194: Driver Version: 27.20.100.8681
06:44:18.196: Loading up D3D11 on adapter NVIDIA GeForce MX330 (0)
06:44:18.869: D3D11 loaded successfully, feature level used: b000
06:44:18.869: DXGI increase maximum frame latency success
06:44:18.869: D3D11 GPU priority setup failed (not admin?)
06:44:19.372: ---------------------------------
06:44:19.372: video settings reset:
06:44:19.372: base resolution: 1920x1080
06:44:19.372: output resolution: 1920x1080
06:44:19.372: downscale filter: Bicubic
06:44:19.372: fps: 60/1
06:44:19.372: format: NV12
06:44:19.372: YUV mode: 709/Partial
06:44:19.372: NV12 texture support enabled
06:44:19.374: Audio monitoring device:
06:44:19.374: name: Predefinição
06:44:19.374: id: default
06:44:19.378: ---------------------------------
06:44:19.384: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
06:44:19.385: Failed to load 'en-US' text for module: 'decklink-captions.dll'
06:44:19.386: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
06:44:19.440: [AMF] Unable to load 'amfrt64.dll', error code 126.
06:44:19.443: [AMF] AMF Test failed due to one or more errors.
06:44:19.443: Failed to initialize module 'enc-amf.dll'
06:44:19.473: [obs-browser]: Version 2.9.1
06:44:19.473: [obs-browser]: CEF Version 75.1.16+g16a67c4+chromium-75.0.3770.100
06:44:19.480: LoadLibrary failed for 'nvEncodeAPI64.dll': (null) (126)
06:44:19.570: Couldn't find VLC installation, VLC video source disabled
06:44:19.585: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
06:44:19.586: No blackmagic support
06:44:19.598: ---------------------------------
06:44:19.598: Loaded Modules:
06:44:19.598: win-wasapi.dll
06:44:19.598: win-mf.dll
06:44:19.598: win-dshow.dll
06:44:19.598: win-decklink.dll
06:44:19.598: win-capture.dll
06:44:19.598: vlc-video.dll
06:44:19.598: text-freetype2.dll
06:44:19.598: rtmp-services.dll
06:44:19.598: obs-x264.dll
06:44:19.598: obs-vst.dll
06:44:19.598: obs-transitions.dll
06:44:19.598: obs-text.dll
06:44:19.598: obs-qsv11.dll
06:44:19.598: obs-outputs.dll
06:44:19.598: obs-filters.dll
06:44:19.598: obs-ffmpeg.dll
06:44:19.598: obs-browser.dll
06:44:19.598: image-source.dll
06:44:19.598: frontend-tools.dll
06:44:19.598: enc-amf.dll
06:44:19.598: decklink-ouput-ui.dll
06:44:19.598: decklink-captions.dll
06:44:19.598: coreaudio-encoder.dll
06:44:19.598: ---------------------------------
06:44:19.599: ==== Startup complete ===============================================
06:44:19.608: All scene data cleared
06:44:19.608: ------------------------------------------------
06:44:20.200: WASAPI: Device 'Altifalantes (Realtek(R) Audio)' [48000 Hz] initialized
06:44:20.200: [Loaded global audio device]: 'Desktop Audio'
06:44:20.398: WASAPI: Device 'Conjunto de microfones (Realtek(R) Audio)' [48000 Hz] initialized
06:44:20.398: [Loaded global audio device]: 'Mic/Aux'
06:44:20.450: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
06:44:20.450:
06:44:20.566: WASAPI: Device 'Altifalantes (Realtek(R) Audio)' [48000 Hz] initialized
06:44:20.566: [window-capture: 'Captura de janela'] update settings:
06:44:20.566: executable: chrome.exe
06:44:20.566: method selected: Automatic
06:44:20.566: method chosen: WGC
06:44:20.566:
06:44:20.566: [duplicator-monitor-capture: 'Ecrã de captura'] update settings:
06:44:20.566: display: 1 (1920x1080)
06:44:20.566: cursor: true
06:44:20.567: Switched to scene 'Cena'
06:44:20.567: ------------------------------------------------
06:44:20.567: Loaded scenes:
06:44:20.567: - scene 'Cena':
06:44:20.567: - source: 'Captura de saÃda de áudio' (wasapi_output_capture)
06:44:20.567: - source: 'Captura de janela' (window_capture)
06:44:20.567: - source: 'Ecrã de captura' (monitor_capture)
06:44:20.567: ------------------------------------------------
06:47:15.696: ---------------------------------
06:47:15.696: video settings reset:
06:47:15.696: base resolution: 1920x1080
06:47:15.696: output resolution: 1920x1080
06:47:15.696: downscale filter: Bicubic
06:47:15.696: fps: 60/1
06:47:15.696: format: NV12
06:47:15.696: YUV mode: 709/Partial
06:47:15.696: NV12 texture support enabled
06:47:15.759: Settings changed (general, advanced)
06:47:15.760: ------------------------------------------------
06:47:29.185: [window-capture: 'Captura de janela'] update settings:
06:47:29.185: executable: chrome.exe
06:47:29.185: method selected: Automatic
06:47:29.185: method chosen: WGC
06:47:29.185:
06:47:53.902: [duplicator-monitor-capture: 'Ecrã de captura'] update settings:
06:47:53.902: display: 1 (1920x1080)
06:47:53.902: cursor: true
06:47:56.068: [duplicator-monitor-capture: 'Ecrã de captura'] update settings:
06:47:56.068: display: 1 (1920x1080)
06:47:56.068: cursor: true
06:48:03.013: [duplicator-monitor-capture: 'Ecrã de captura 2'] update settings:
06:48:03.013: display: 1 (1920x1080)
06:48:03.013: cursor: true
06:48:03.022: User added source 'Ecrã de captura 2' (monitor_capture) to scene 'Cena'
06:48:08.568: [duplicator-monitor-capture: 'Ecrã de captura 2'] update settings:
06:48:08.568: display: 1 (1920x1080)
06:48:08.568: cursor: true