Bug Report Black recording (w/ sound) and crash at stream end

[MuonNeutrino]

So I just installed OBS today to record my Mechwarrior Online games for later review, and I haven't been able to get it to work so far. I'm using the 64 bit version, running as admin since it noted that it wouldn't be able to capture MWO otherwise. I set up a scene for MWO, with just one source - a 'game capture' source set up to start and stop by hitting F12. I didn't change any of the default settings otherwise apart from disabling my mic and setting it to record to a file instead of streaming.

I've been trying to record by hitting f12 as soon as the game starts loading the map, and then stopping it again at the end of round score screen. When I hit f12 to stop the recording, the typical windows 'error sound' plays, and when I exit the end of round screen I can see that OBS has crashed (pops up the 'crashed - do you want to see a crash log?' dialog box). In addition, when I try to watch the file that it output, I can hear the sound but there's no visual, just a blank black screen. I've tried 4 times so far with identical results. For the last of them I had also removed the SweetFX graphics/color tweak I had applied in case it was the cause of the problem, but there was no change. Anyone have any suggestions, or other info that I should post?

(quick edit: I got linked to this program by someone on the MWO forums who uses it, so I know that the program works for this game for at least one person.)

Crash log:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0000000000000000 (<unknown>)
OBS version: Open Broadcaster Software v0.542b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz

Crashing thread stack trace:
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
000000000020F3E8 0000000000000000 0000000000000002 0000000000000000 0000000000800000 0000000000800000 <unknown>!0x0
000000000020F3F0 000000013F682A72 0000000000000001 000000000020F540 0000000000000402 0000000000000001 obs.exe!OBS::CallHotkey+0x92
000000000020F440 000000013F6CB938 000000000020F890 0000000000000000 0000000000000000 000000000095FC40 obs.exe!OBS::OBSProc+0x1928
000000000020F5D0 0000000077809BD1 000000000020F890 000000013F6CA010 000000000095FA70 000000000095FA70 user32.dll!0x77809bd1
000000000020F690 00000000778098DA 0000000000000000 0000000000000000 000000013F6CA010 0000000000000001 user32.dll!0x778098da
000000000020F710 00000000778067C2 00000000039B0561 00000000039B0561 000007FEFD5E2164 000000000034D0F0 user32.dll!0x778067c2
000000000020F7A0 000000013F6A0D59 0000000000000000 0000000000000000 000000013F680000 0000000000000000 obs.exe!WinMain+0x8b9
000000000020FCD0 000000013F714040 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!strstr+0x1ac
000000000020FD80 000000007790652D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7790652d
000000000020FDB0 0000000077A3C521 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77a3c521

A minidump was saved to C:\Users\Brian\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-07-21_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address                      Module

Regular log:

13:27:40: Open Broadcaster Software v0.542b - 64bit (　^ω^)
13:27:40: -------------------------------
13:27:40: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
13:27:40: CPU Speed: 3400MHz
13:27:40: Physical Memory:  8085MB Total, 2904MB Free
13:27:40: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
13:27:40: monitor 1: pos={0, 0}, size={1920, 1080}
13:27:40: Windows Version: 6.1 Build 7601 S
13:27:40: Aero is Disabled
13:27:40: -------------------------------
13:27:40: OBS Modules:
13:27:40: Base Address     Module
13:27:40: 000000003F680000 OBS.exe
13:27:40: 00000000E8690000 OBSApi.dll
13:27:40: 00000000EEDA0000 DShowPlugin.dll
13:27:40: 00000000EEC60000 GraphicsCapture.dll
13:27:40: 00000000FA0F0000 NoiseGate.dll
13:27:40: 00000000EEE60000 PSVPlugin.dll
13:27:40: ------------------------------------------
13:27:40: Adapter 1
13:27:40:   Video Adapter: NVIDIA GeForce GTX 560 Ti  
13:27:40:   Video Adapter Dedicated Video Memory: 1025966080
13:27:40:   Video Adapter Shared System Memory: 3221106688
13:27:40: =====Stream Start: 2013-07-21, 13:27:40===============================================
13:27:40:   Multithreaded optimizations: On
13:27:40:   Base resolution: 1920x1080
13:27:40:   Output resolution: 1920x1080
13:27:40: ------------------------------------------
13:27:40: Loading up D3D10...
13:27:40: Playback device Default
13:27:40: ------------------------------------------
13:27:40: Using desktop audio input: Speakers (High Definition Audio Device)
13:27:40: ------------------------------------------
13:27:40: Audio Encoding: AAC
13:27:40:     bitrate: 128
13:27:40: Using graphics capture
13:27:40: ------------------------------------------
13:27:40: Video Encoding: x264
13:27:40:     fps: 30
13:27:40:     width: 1920, height: 1080
13:27:40:     preset: veryfast
13:27:40:     CBR: yes
13:27:40:     CFR: no
13:27:40:     max bitrate: 1000
13:27:40: ------------------------------------------
13:35:58: Total frames rendered: 14944, number of frames that lagged: 3 (0.02%) (it's okay for some frames to lag)
13:35:59: =====Stream End: 2013-07-21, 13:35:59=================================================

Crash dump file link (I hope this works):
https://docs.google.com/file/d/0BypAfPM ... sp=sharing

 

[R1CH]

Thanks for the crash report, the issue has been fixed, but it is unrelated to why you are getting blank output. It's possible the game may use some kind of anti-cheat or similar that is blocking OBS. Does it work if you pick the game from the list instead of using a hotkey?

 

[MuonNeutrino]

Huh. Well, it seems very strange, but picking from the list instead of using the hotkey worked. Not only did I get video, the program didn't crash when I stopped the stream (I hit the 'start streaming' button on the OBS window before I launched into the match, and 'stop streaming' to end once it was over).

...I never would have thought to try that, I wonder why that happens?