Question / Help Black Bars on Stream

1

1000

New Member
Recently setup my AverMedia Live Gamer HD on OBS, but it has black bars. I have set my GPU on overscan and no luck.
Also i have set my base resolution to 1280x720, and my downscale to 0:

Code: 
00:14:23: Open Broadcaster Software v0.638b - 32bit (´・ω・｀)
00:14:23: -------------------------------
00:14:23: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
00:14:23: CPU Speed: 3400MHz
00:14:23: Physical Memory:  4095MB Total, 1780MB Free
00:14:23: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
00:14:23: monitor 1: pos={-1824, 0}, size={1824, 1026}
00:14:23: monitor 2: pos={0, 0}, size={1440, 900}
00:14:23: Windows Version: 6.1 Build 7601 S
00:14:23: Aero is Enabled
00:14:23: -------------------------------
00:14:23: OBS Modules:
00:14:23: Base Address     Module
00:14:23: 011A0000         OBS.exe
00:14:23: 61280000         OBSApi.dll
00:14:23: 72600000         DShowPlugin.dll
00:14:23: 72370000         GraphicsCapture.dll
00:14:23: 72300000         NoiseGate.dll
00:14:23: 72640000         PSVPlugin.dll
00:14:23: ------------------------------------------
00:14:23: Adapter 1
00:14:23:   Video Adapter: NVIDIA GeForce GTX 660 Ti
00:14:23:   Video Adapter Dedicated Video Memory: 2086469632
00:14:23:   Video Adapter Shared System Memory: 2147807232
00:14:23:   Video Adapter Output 1: pos={0, 0}, size={1440, 900}, attached=true
00:14:23:   Video Adapter Output 2: pos={-1824, 0}, size={1824, 1026}, attached=true
00:14:23: =====Stream Start: 2015-01-15, 00:14:23===============================================
00:14:23:   Multithreaded optimizations: On
00:14:23:   Base resolution: 1280x720
00:14:23:   Output resolution: 1280x720
00:14:23: ------------------------------------------
00:14:23: Loading up D3D10 on NVIDIA GeForce GTX 660 Ti (Adapter 1)...
00:14:23: ------------------------------------------
00:14:23: Audio Format: 48000 Hz
00:14:23: ------------------------------------------
00:14:23: Audio Channels: 2 Ch
00:14:23: Playback device Default
00:14:23: ------------------------------------------
00:14:23: Using desktop audio input: Headphones (High Definition Audio Device)
00:14:23: Global Audio time adjust: 0
00:14:23: ------------------------------------------
00:14:23: Using auxilary audio input: Microphone (High Definition Audio Device)
00:14:23: Mic time offset: 0
00:14:23: ------------------------------------------
00:14:23: Audio Encoding: AAC
00:14:23:     bitrate: 128
00:14:23: ------------------------------------------
00:14:23:     device: AVerMedia HD Capture C985 Bus 2,
00:14:23:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&2f818575&0&00e0#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
00:14:23:     chosen type: YV12, usingFourCC: true, res: 1280x720 - 1280x720, frameIntervals: 166666-666666
00:14:23:     use buffering: false - 0, fourCC: 'YV12'
00:14:23:
00:14:23:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
00:14:24: Using directshow input
00:14:24: Scene buffering time set to 700
00:14:24: ------------------------------------------
00:14:24: Video Encoding: x264
00:14:24:     fps: 60
00:14:24:     width: 1280, height: 720
00:14:24:     preset: veryfast
00:14:24:     profile: main
00:14:24:     keyint: 120
00:14:24:     CBR: yes
00:14:24:     CFR: yes
00:14:24:     max bitrate: 2800
00:14:24:     buffer size: 2800
00:14:24: ------------------------------------------
00:15:35: FlushBufferedVideo: Flushing 27 packets over 433 ms
00:15:35: Total frames encoded: 4232, total frames duplicated: 8 (0.19%)
00:15:35: Total frames rendered: 4254, number of late frames: 2 (0.05%) (it's okay for some frames to be late)
00:15:35:
00:15:35: Profiler time results:
00:15:35:
00:15:35: ==============================================================
00:15:35: video thread frame - [100%] [avg time: 1.229 ms] [children: 81.2%] [unaccounted: 18.8%]
00:15:35: | scene->Preprocess - [47.1%] [avg time: 0.579 ms]
00:15:35: | GPU download and conversion - [34.1%] [avg time: 0.419 ms] [children: 31.2%] [unaccounted: 2.85%]
00:15:35: | | flush - [22.4%] [avg time: 0.275 ms]
00:15:35: | | CopyResource - [8.38%] [avg time: 0.103 ms]
00:15:35: | | conversion to 4:2:0 - [0.488%] [avg time: 0.006 ms]
00:15:35: Convert444Threads - [100%] [avg time: 0.587 ms] [children: 99%] [unaccounted: 1.02%]
00:15:35: | Convert444toNV12 - [99%] [avg time: 0.581 ms]
00:15:35: encoder thread frame - [100%] [avg time: 0.801 ms] [children: 0.25%] [unaccounted: 99.8%]
00:15:35: | sending stuff out - [0.25%] [avg time: 0.002 ms]
00:15:35: ==============================================================
00:15:35:
00:15:35:
00:15:35: Profiler CPU results:
00:15:35:
00:15:35: ==============================================================
00:15:35: video thread frame - [cpu time: avg 0.297 ms, total 1263.61 ms] [avg calls per frame: 1]
00:15:35: | scene->Preprocess - [cpu time: avg 0.025 ms, total 109.201 ms] [avg calls per frame: 1]
00:15:35: | GPU download and conversion - [cpu time: avg 0.084 ms, total 358.8 ms] [avg calls per frame: 1]
00:15:35: | | flush - [cpu time: avg 0.062 ms, total 265.2 ms] [avg calls per frame: 1]
00:15:35: | | CopyResource - [cpu time: avg 0.003 ms, total 15.6 ms] [avg calls per frame: 1]
00:15:35: | | conversion to 4:2:0 - [cpu time: avg 0.003 ms, total 15.6 ms] [avg calls per frame: 1]
00:15:35: Convert444Threads - [cpu time: avg 0.526 ms, total 4430.43 ms] [avg calls per frame: 2]
00:15:35: | Convert444toNV12 - [cpu time: avg 0.523 ms, total 4399.23 ms] [avg calls per frame: 2]
00:15:35: encoder thread frame - [cpu time: avg 0.04 ms, total 171.601 ms] [avg calls per frame: 1]
00:15:35: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:15:35: ==============================================================
00:15:35:
00:15:35: =====Stream End: 2015-01-15, 00:15:35=================================================
00:15:36: Terminating 0x2e90


Last game capture log:
2014-11-05, 23:08:03: we're booting up:
23:08:03: CaptureThread: attached to process Wow.exe
23:08:03: D3D9 Present
23:08:03: DXGI Present
23:08:03: DirectDraw Present
23:08:03: (half life scientist) everything..  seems to be in order
23:08:03: DXGI: Found D3D 11
23:08:03: setting up d3d11 data
23:08:03: ---------------------- Cleared D3D11 Capture ----------------------
23:08:03: found dxgi format (dx11) of: 28, size: {1280, 720}, multisampled: false
23:08:03: DoD3D11Hook: success
23:08:03: successfully capturing d3d11 frames via GPU
23:17:27: stop requested, terminating d3d11 capture
23:17:27: ---------------------- Cleared D3D11 Capture ----------------------
23:17:27: DoD3D11Hook: success
23:17:27: successfully capturing d3d11 frames via GPU
23:18:02: stop requested, terminating d3d11 capture
23:18:02: ---------------------- Cleared D3D11 Capture ----------------------
23:20:46: DoD3D11Hook: success
23:20:46: successfully capturing d3d11 frames via GPU
23:22:05: stop requested, terminating d3d11 capture
23:22:05: ---------------------- Cleared D3D11 Capture ----------------------
23:22:05: DoD3D11Hook: success
23:22:05: successfully capturing d3d11 frames via GPU
23:22:15: stop requested, terminating d3d11 capture
23:22:15: ---------------------- Cleared D3D11 Capture ----------------------
23:22:17: DoD3D11Hook: success
23:22:17: successfully capturing d3d11 frames via GPU
23:22:22: stop requested, terminating d3d11 capture
23:22:22: ---------------------- Cleared D3D11 Capture ----------------------
23:22:22: DoD3D11Hook: success
23:22:22: successfully capturing d3d11 frames via GPU
23:22:26: stop requested, terminating d3d11 capture
23:22:26: ---------------------- Cleared D3D11 Capture ----------------------

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I have also tried everything i can find, seems as if there is no crop option for Video Capture Devices? Here are my settings on my capture device and on my nvidia card settings:
1a4cf883dbc8be377bd2982e8009bbb9.png

e0a942072338caa0872c592aa0dcb405.png



daaf99f1d6f98cc9c3525aa7986989c2.png


I can easy crop on xsplit but dont want to pay as i dont have any problems streaming from my xbox or anything else with this card. i know its a pc problem but if worse comes to worse i will buy xsplit since i dont want to deal with black bars.

Any help is appreciated! Thanks
 
1

1000

New Member
Okay i turned off "Enable Desktop Resizing" in my Nvidia control panel. Stream no longer has black bars.

Was wondering if there is anyway i can still lower my resolution without getting black bars again? My desktop runs off the edge and i cannot see my icons and barely the task bar

i am running on 2 monitors
 
Jack0r

Jack0r

The Helping Squad
Well, if the problem is a mismatch between your Monitor and the Capture Card, you could just crop the black areas in OBS (as you said you would do on XSplit). Cropping can be done while "Edit Scene" is active, just hold the alt key on your keyboard and use the mouse to crop a side or corner of your source.
In general you will wand to find out how to configure both your Monitor and the Avermedia to show the same output. Often the Monitors have a selector that lets you switch the input aspect ratio or similar.
I noticed your avermedia device is set to some strange resolution 1824x1026, which is definitely wrong. Configure both to output 1280x720 and go from there.
 
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