Bug Report Batman Arkham City Crash - 0.552B

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ProClub

New Member
This is the second time it has happened whether it is at 720p or 480p when I defeat Mr. Freeze it instantly freezes and crashes. I forget what exactly what the error prompt said.

Code: 
20:36:19: Failed to load plugin plugins/scenesw.dll, 193
20:45:41: Open Broadcaster Software v0.552b - 64bit (　^ω^)
20:45:41: -------------------------------
20:45:41: CPU Name: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz
20:45:41: CPU Speed: 3199MHz
20:45:41: Physical Memory:  16326MB Total, 12518MB Free
20:45:41: stepping id: 7, model 13, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 12, total cores 6
20:45:41: monitor 1: pos={0, 0}, size={1920, 1080}
20:45:41: monitor 2: pos={1920, 0}, size={1680, 1050}
20:45:41: Windows Version: 6.1 Build 7601 S
20:45:41: Aero is Enabled
20:45:41: -------------------------------
20:45:41: OBS Modules:
20:45:41: Base Address     Module
20:45:41: 000000003FA40000 OBS.exe
20:45:41: 00000000E9610000 OBSApi.dll
20:45:41: 00000000EB640000 DShowPlugin.dll
20:45:41: 00000000EB610000 GraphicsCapture.dll
20:45:41: 00000000F7F90000 NoiseGate.dll
20:45:41: 00000000F7550000 PSVPlugin.dll
20:45:41: ------------------------------------------
20:45:41: Adapter 1
20:45:41:   Video Adapter: NVIDIA GeForce GTX 560 Ti 
20:45:41:   Video Adapter Dedicated Video Memory: 1293352960
20:45:41:   Video Adapter Shared System Memory: 2952671232
20:45:41: =====Stream Start: 2013-08-17, 20:45:41===============================================
20:45:41:   Multithreaded optimizations: On
20:45:41:   Base resolution: 1920x1080
20:45:41:   Output resolution: 1280x720
20:45:41: ------------------------------------------
20:45:41: Loading up D3D10 on NVIDIA GeForce GTX 560 Ti...
20:45:42: Playback device {0.0.0.00000000}.{9a636d2d-e20c-4df6-9ab3-272596276c78}
20:45:42: ------------------------------------------
20:45:42: Using desktop audio input: Speakers (2- ASUS Xonar DG Audio Device)
20:45:42: ------------------------------------------
20:45:42: Using auxilary audio input: Line In (2- ASUS Xonar DG Audio Device)
20:45:42: ------------------------------------------
20:45:42: Audio Encoding: AAC
20:45:42:     bitrate: 160
20:45:42: Using bitmap image
20:45:42: Using bitmap image
20:45:42: Using text output
20:45:42: Using text output
20:45:42: Using text output
20:45:42: Using graphics capture
20:45:42: Using custom x264 settings: "rc-lookahead=10 tune=animation"
20:45:42: ------------------------------------------
20:45:42: Video Encoding: x264
20:45:42:     fps: 30
20:45:42:     width: 1280, height: 720
20:45:42:     preset: veryfast
20:45:42:     CBR: yes
20:45:42:     CFR: yes
20:45:42:     max bitrate: 5500
20:45:42: ------------------------------------------
20:45:42: MMDeviceAudioSource: Frequency for device 'Speakers (2- ASUS Xonar DG Audio Device)' is 384000, samples per sec is 48000
20:45:42: MMDeviceAudioSource: Frequency for device 'Line In (2- ASUS Xonar DG Audio Device)' is 352800, samples per sec is 44100
21:01:39: SharedTexCapture hooked
21:02:38: Total frames rendered: 30472, number of late frames: 7 (0.02%) (it's okay for some frames to be late)
21:02:38: Total duplicated frames to ensure constant framerate: 16 (0.05%)
21:02:39: 
21:02:39: Profiler results:
21:02:39: 
21:02:39: ==============================================================
21:02:39: frame - [100%] [avg time: 1.651 ms (cpu time: avg 1.541 ms, total 46971.9 ms)] [avg calls per frame: 1] [children: 99.8%] [unaccounted: 0.182%]
21:02:39: | frame preprocessing and rendering - [37.4%] [avg time: 0.618 ms (cpu time: avg 0.541 ms, total 16489.3 ms)] [avg calls per frame: 1] [children: 13.4%] [unaccounted: 24%]
21:02:39: | | scene->Preprocess - [13.4%] [avg time: 0.222 ms (cpu time: avg 0.186 ms, total 5694.05 ms)] [avg calls per frame: 1]
21:02:39: | video encoding and uploading - [62.4%] [avg time: 1.03 ms (cpu time: avg 0.999 ms, total 30451.4 ms)] [avg calls per frame: 1] [children: 61.1%] [unaccounted: 1.27%]
21:02:39: | | flush - [3.63%] [avg time: 0.06 ms (cpu time: avg 0.035 ms, total 1076.41 ms)] [avg calls per frame: 1]
21:02:39: | | CopyResource - [0.545%] [avg time: 0.009 ms (cpu time: avg 0.009 ms, total 280.803 ms)] [avg calls per frame: 0]
21:02:39: | | conversion to 4:2:0 - [0.363%] [avg time: 0.006 ms (cpu time: avg 0.004 ms, total 140.401 ms)] [avg calls per frame: 0]
21:02:39: | | call to encoder - [56.5%] [avg time: 0.933 ms (cpu time: avg 0.925 ms, total 28205 ms)] [avg calls per frame: 0]
21:02:39: | | sending stuff out - [0.0606%] [avg time: 0.001 ms (cpu time: avg 0.002 ms, total 62.4 ms)] [avg calls per frame: 0]
21:02:39: | Convert444Threads - [8.08e+003%] [avg time: 133.326 ms (cpu time: avg 0.887 ms, total 27050.6 ms)] [avg calls per frame: 3]
21:02:39: ==============================================================
21:02:39: 
21:02:39: =====Stream End: 2013-08-17, 21:02:39=================================================
21:02:40: =====Stream Start: 2013-08-17, 21:02:40===============================================
21:02:40:   Multithreaded optimizations: On
21:02:40:   Base resolution: 1920x1080
21:02:40:   Output resolution: 1280x720
21:02:40: ------------------------------------------
21:02:40: Loading up D3D10 on NVIDIA GeForce GTX 560 Ti...
21:02:40: Playback device {0.0.0.00000000}.{9a636d2d-e20c-4df6-9ab3-272596276c78}
21:02:40: ------------------------------------------
21:02:40: Using desktop audio input: Speakers (2- ASUS Xonar DG Audio Device)
21:02:40: ------------------------------------------
21:02:40: Using auxilary audio input: Line In (2- ASUS Xonar DG Audio Device)
21:02:40: ------------------------------------------
21:02:40: Audio Encoding: AAC
21:02:40:     bitrate: 160
21:02:40: Using bitmap image
21:02:40: Using bitmap image
21:02:40: Using text output
21:02:40: Using text output
21:02:40: Using text output
21:02:40: Using graphics capture
21:02:40: Using custom x264 settings: "rc-lookahead=10 tune=animation"
21:02:40: ------------------------------------------
21:02:40: Video Encoding: x264
21:02:40:     fps: 30
21:02:40:     width: 1280, height: 720
21:02:40:     preset: veryfast
21:02:40:     CBR: yes
21:02:40:     CFR: yes
21:02:40:     max bitrate: 5500
21:02:40: ------------------------------------------
21:02:40: MMDeviceAudioSource: Frequency for device 'Speakers (2- ASUS Xonar DG Audio Device)' is 384000, samples per sec is 48000
21:02:40: MMDeviceAudioSource: Frequency for device 'Line In (2- ASUS Xonar DG Audio Device)' is 352800, samples per sec is 44100
21:02:40: SharedTexCapture hooked
21:02:42: Using RTMP service: Twitch / Justin.tv
21:02:42:   Server selection: rtmp://live-lax-backup.justin.tv/app
21:02:42:   Interface: Broadcom NetLink (TM) Gigabit Ethernet (ethernet, 1000 mbps)
21:02:43: SO_SNDBUF was at 8192
21:02:43: SO_SNDBUF is now 65536
21:03:01: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:03:01: SharedTexCapture hooked
21:03:32: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:03:32: SharedTexCapture hooked
21:03:56: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:03:56: SharedTexCapture hooked
21:19:41: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:19:41: SharedTexCapture hooked
21:45:11: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:45:11: SharedTexCapture hooked
21:45:19: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:45:19: SharedTexCapture hooked
22:02:38: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:02:38: SharedTexCapture hooked
22:05:16: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:05:16: SharedTexCapture hooked
22:08:47: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:08:47: SharedTexCapture hooked
22:10:09: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:10:09: SharedTexCapture hooked
22:10:34: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:10:34: SharedTexCapture hooked

Error: Texture->Map failed: 0x887a0005 0x887a0007

Your video card or driver froze and was reset. Please check for possible hardware / driver issues. This error can also occur if you have enabled opencl in x264 custom settings.
22:36:22: RTMPPublisher::SocketLoop: Aborting due to FD_CLOSE, error 0
 
Krazy

Krazy

Town drunk
I had this exact same issue, make sure your Nvidia drivers are up to date. It's not an OBS crash, it's the game itself crashing. The 320.18 and later drivers should work.
 
P

ProClub

New Member
Krazy said:
I had this exact same issue, make sure your Nvidia drivers are up to date. It's not an OBS crash, it's the game itself crashing. The 320.18 and later drivers should work.
Click to expand...

I'm currently on the beta (326.41) before the latest one was released two days ago. Will try 326.80 if it still happens or try the latest WHQL they have available.
 
Krazy

Krazy

Town drunk
Hm...that's odd. Were there any patches for Arkham City? I can't remember, maybe see if you aren't updated or anything.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Thanks for the info by the way. I'm going to do a thorough check of arkham city if I can.. Though I'm on an AMD so I'm not sure if I'll be able to reproduce or not. Could just be a driver thing, not entirely sure yet.
 
Krazy

Krazy

Town drunk
ProClub, can you PM me your save file or something? I don't have a save near that point in the game anymore and don't really want to play through the game again to get there, would like to verify on my own system as well.
 
P

ProClub

New Member
Krazy said:
ProClub, can you PM me your save file or something? I don't have a save near that point in the game anymore and don't really want to play through the game again to get there, would like to verify on my own system as well.
Click to expand...

I beat the game, I think. Well at least the first part with Batman cause after I skipped the credits it started again with Catwoman. Do you still want the file? Where is that located at?
 
Krazy

Krazy

Town drunk
Well, unless you have a save right before the fight with Freeze, it doesn't really matter. Do you happen to remember how far into the game it was? Maybe I'll suck it up and start again...
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Yea, I guess this may just be a driver thing, I can't get to that point you're at in the game right now so I'm going to tentatively wait for more information from krazy/others on this for verification
 
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