Bug Report Basic Feature Not Working - Media Source will not play video!

[George Kenner]

First I think that the concept of OBS is perfect, putting this tech in the hands of so many for "FREE" is so great. Now having said that, for the life of me I can not get a media file (MP4) to even display let alone play on my system. I had this working perfectly and even tested all the links in a sample broadcast, only to come back the next day and find that the videos would not display. THE ONLY change that I could find in my computer was a forced update by Windows 10.

I put all the files for the broadcast in the same folder, including images (jpegs) and they still display fine. I have moved the Mp4s to a new folder, I have even deleted and reloaded OBS. I have had a Moderator look at the Mp4 File and at my log and nothing looks bad. So where is the BUG that is blocking the view of the video?

At least for me this system is valueless if I can not point to a few simple video samples during a broadcast. I can not even do a pre roll for my audience to look at as they join the broadcast. I hope putting this on the bug side hoping this aids the developers, see a problem.

 

[George Kenner]

This JPEG is a "screen capture" that may help figure out the "BUG" I have the properties panel of the linked video opened and featured on the screen. The video is even playing and the audio is registering. But nothing will display on the main screen when I close the window, nor will it play when I switch between scenes, or broadcast. I am not a programer but I figured it would help to see that the file is being found, it is even playing it is just not making it to the main screen , and thus the broadcast. Fingers crossed that this will help, this is a great feature if I can get it to work.

 

[George Kenner]

UPDATE! After posting this picture the issue seems to have "Self" resolved. I did not change any setting. I was switching between scenes and all of the sudden some of the videos started to play. Is it possible that a computer gets the 48 hour flu... well the bug whatever it was is dead... I am up and running again... Oddest thing I have ever seen with a computer program. Thank you to those that tried to help... I got to go broadcasting.

 

[Clara]

this is happening to me now with v 24.0.6, and it hasn't changed from one day to the next. (I've actually never been able to view the files.) I'm on a Mac

 

[Narcogen]

this is happening to me now with v 24.0.6, and it hasn't changed from one day to the next. (I've actually never been able to view the files.) I'm on a Mac

Then make a new post in the Mac support forum, not a reply on a two-year-old post in the Windows forum. Unlikely these issues are related.

 

[munega]

I am facing the same problem. I have videos on scenes. I can see them and when I launch the first one, then after some time, the switch between scenes happens but the video doesn't load. it remains black.