Question / Help Avermedia Extremecap U3 and New lockup/BSOD, used C985 prior

rakunvar

Member
So hey again guys. I just got the Avermedia U3 external capture card that allows 1080p/60fps. So Hooked it up and used a HDMI splitter to remove HDCP as well as do a type of pass through to display on my TV and stream at same time as this model doesnt have a pass through.

So I had the Avermedia c985 prior and no issues, now I'm getting random OBS lockup's that I can Ctrl/alt/del to close but soon as it does I get an BSOD of error code 0x0000003B? Any idea what the issue is? Going to try to find OBS logs and post as well, will update thread with that. Thanks guys

I'll be contacting Avermedia as well simply cause it seems like its their driver that did it, but wanted to post it here as well see if its anything else as well.

Code:
07:05:41: Open Broadcaster Software v0.584b - 64bit ( ^ω^)
07:05:41: -------------------------------
07:05:41: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
07:05:41: CPU Speed: 3500MHz
07:05:41: Physical Memory:  16338MB Total, 12375MB Free
07:05:41: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
07:05:41: monitor 1: pos={0, 0}, size={2560, 1440}
07:05:41: monitor 2: pos={-2560, 0}, size={2560, 1440}
07:05:41: Windows Version: 6.1 Build 7601 S
07:05:41: Aero is Disabled
07:05:41: -------------------------------
07:05:41: OBS Modules:
07:05:41: Base Address     Module
07:05:41: 000000003FC60000 OBS.exe
07:05:41: 00000000F07A0000 OBSApi.dll
07:05:41: 00000000F7760000 DShowPlugin.dll
07:05:41: 00000000F77B0000 GraphicsCapture.dll
07:05:41: 00000000F79B0000 NoiseGate.dll
07:05:41: 00000000F7920000 PSVPlugin.dll
07:05:41: ------------------------------------------
07:05:41: Adapter 1
07:05:41:   Video Adapter: NVIDIA GeForce GTX 680
07:05:41:   Video Adapter Dedicated Video Memory: 2087387136
07:05:41:   Video Adapter Shared System Memory: 2147807232
07:05:41:   Video Adapter Output 1: pos={0, 0}, size={2560, 1440}, attached=true
07:05:41:   Video Adapter Output 2: pos={-2560, 0}, size={2560, 1440}, attached=true
07:05:41: =====Stream Start: 2013-12-11, 07:05:41===============================================
07:05:41:   Multithreaded optimizations: On
07:05:41:   Base resolution: 1920x1080
07:05:41:   Output resolution: 1920x1080
07:05:41: ------------------------------------------
07:05:41: Loading up D3D10 on NVIDIA GeForce GTX 680...
07:05:41: ------------------------------------------
07:05:41: Audio Format: 44100hz
07:05:41: Playback device {0.0.0.00000000}.{8d0704ca-74f3-4da9-9241-9e299f06aab0}
07:05:41: ------------------------------------------
07:05:41: Using desktop audio input: SPDIF-Out (Sound Blaster Recon3Di)
07:05:41: ------------------------------------------
07:05:41: Using auxilary audio input: Headset Microphone (ASTRO MixAmp Pro           )
07:05:41: ------------------------------------------
07:05:41: Audio Encoding: MP3
07:05:41:     bitrate: 128
07:05:41: ------------------------------------------
07:05:41:     device: Logitech HD Pro Webcam C920,
07:05:41:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&222e0d70&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
07:05:41:     chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
07:05:41:     use buffering: false - 0, fourCC: 'I420'
07:05:41:     audio device: Disable,
07:05:41:     audio device id Disabled,
07:05:41: 
07:05:41: Using directshow input
07:05:42: Scene buffering time set to 400
07:05:42: ------------------------------------------
07:05:42: Video Encoding: x264
07:05:42:     fps: 60
07:05:42:     width: 1920, height: 1080
07:05:42:     preset: faster
07:05:42:     profile: high
07:05:42:     keyint: 120
07:05:42:     CBR: yes
07:05:42:     CFR: yes
07:05:42:     max bitrate: 3250
07:05:42:     buffer size: 3250
07:05:42: ------------------------------------------
07:05:42: MMDeviceAudioSource: Frequency for device 'SPDIF-Out (Sound Blaster Recon3Di)' is 384000, samples per sec is 48000
07:05:42: MMDeviceAudioSource: Frequency for device 'Headset Microphone (ASTRO MixAmp Pro           )' is 192000, samples per sec is 48000
07:06:13: ------------------------------------------
07:06:13:     device: AVerMedia HD Capture C985 Bus 6,
07:06:13:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&e66084d&0&00e2#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
07:06:13:     chosen type: YV12, usingFourCC: true, res: 1280x720 - 1280x720, frameIntervals: 166666-666666
07:06:13:     use buffering: false - 0, fourCC: 'YV12'
07:06:13: 
07:06:13:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
07:06:13: Using directshow input
Warning -- DShowPlugin: Could not get device video pin
07:14:06: ------------------------------------------
07:14:06:     device: AVerMedia U3 Video Capture,
07:14:06:     device id \\?\usb#vid_07ca&pid_c877#000000000000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
07:14:06:     chosen type: YUY2, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 166666-666666
07:14:06:     use buffering: false - 0, fourCC: 'YUY2'
07:14:06:     audio device: Disable,
07:14:06:     audio device id Disabled,
07:14:06: 
07:14:06: Using directshow input
07:16:16: ------------------------------------------
07:16:16:     device: AVerMedia U3 Video Capture,
07:16:16:     device id \\?\usb#vid_07ca&pid_c877#000000000000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
07:16:16:     chosen type: YUY2, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 166666-666666
07:16:16:     use buffering: false - 0, fourCC: 'YUY2'
07:16:16:     audio device: Disable,
07:16:16:     audio device id Disabled,
07:16:16: 
07:18:51: ------------------------------------------
07:18:51:     device: AVerMedia U3 Video Capture,
07:18:51:     device id \\?\usb#vid_07ca&pid_c877#000000000000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
07:18:51:     chosen type: YUY2, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 166666-666666
07:18:51:     use buffering: false - 0, fourCC: 'YUY2'
07:18:51:     audio device: Disable,
07:18:51:     audio device id Disabled,
07:18:51: 
07:35:58: Total frames encoded: 108944, total frames duplicated: 225 (0.21%)
07:35:58: Total frames rendered: 108842, number of late frames: 13 (0.01%) (it's okay for some frames to be late)
07:35:58: 
07:35:58: Profiler time results:
07:35:58: 
07:35:58: ==============================================================
07:35:58: video thread frame - [100%] [avg time: 1.854 ms] [children: 81.7%] [unaccounted: 18.3%]
07:35:58: | scene->Preprocess - [78.3%] [avg time: 1.452 ms]
07:35:58: | GPU download and conversion - [3.34%] [avg time: 0.062 ms] [children: 2.37%] [unaccounted: 0.971%]
07:35:58: | | flush - [1.67%] [avg time: 0.031 ms]
07:35:58: | | CopyResource - [0.647%] [avg time: 0.012 ms]
07:35:58: | | conversion to 4:2:0 - [0.0539%] [avg time: 0.001 ms]
07:35:58: Convert444Threads - [100%] [avg time: 1.259 ms] [children: 99.7%] [unaccounted: 0.318%]
07:35:58: | Convert444toNV12 - [99.7%] [avg time: 1.255 ms]
07:35:58: encoder thread frame - [100%] [avg time: 1.247 ms]
07:35:58: ==============================================================
07:35:58: 
07:35:58: 
07:35:58: Profiler CPU results:
07:35:58: 
07:35:58: ==============================================================
07:35:58: video thread frame - [cpu time: avg 1.344 ms, total 146329 ms] [avg calls per frame: 1]
07:35:58: | scene->Preprocess - [cpu time: avg 0.975 ms, total 106143 ms] [avg calls per frame: 1]
07:35:58: | GPU download and conversion - [cpu time: avg 0.025 ms, total 2730.02 ms] [avg calls per frame: 1]
07:35:58: | | flush - [cpu time: avg 0.011 ms, total 1248.01 ms] [avg calls per frame: 1]
07:35:58: | | CopyResource - [cpu time: avg 0.005 ms, total 592.804 ms] [avg calls per frame: 1]
07:35:58: | | conversion to 4:2:0 - [cpu time: avg 0.001 ms, total 156.001 ms] [avg calls per frame: 1]
07:35:58: Convert444Threads - [cpu time: avg 0.991 ms, total 215859 ms] [avg calls per frame: 2]
07:35:58: | Convert444toNV12 - [cpu time: avg 0.988 ms, total 215235 ms] [avg calls per frame: 2]
07:35:58: encoder thread frame - [cpu time: avg 1.013 ms, total 110355 ms] [avg calls per frame: 1]
07:35:58: ==============================================================
07:35:58: 
07:35:58: =====Stream End: 2013-12-11, 07:35:58=================================================
07:35:59: =====Stream Start: 2013-12-11, 07:35:59===============================================
07:35:59:   Multithreaded optimizations: On
07:35:59:   Base resolution: 1920x1080
07:35:59:   Output resolution: 1920x1080
07:35:59: ------------------------------------------
07:35:59: Loading up D3D10 on NVIDIA GeForce GTX 680...
07:35:59: ------------------------------------------
07:35:59: Audio Format: 44100hz
07:35:59: Playback device {0.0.0.00000000}.{8d0704ca-74f3-4da9-9241-9e299f06aab0}
07:35:59: ------------------------------------------
07:35:59: Using desktop audio input: SPDIF-Out (Sound Blaster Recon3Di)
07:35:59: ------------------------------------------
07:35:59: Using auxilary audio input: Headset Microphone (ASTRO MixAmp Pro           )
07:35:59: ------------------------------------------
07:35:59: Audio Encoding: MP3
07:35:59:     bitrate: 128
07:35:59: ------------------------------------------
07:35:59:     device: Logitech HD Pro Webcam C920,
07:35:59:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&222e0d70&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
07:35:59:     chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
07:35:59:     use buffering: false - 0, fourCC: 'I420'
07:35:59:     audio device: Disable,
07:35:59:     audio device id Disabled,
07:35:59: 
07:35:59: Using directshow input
07:35:59: ------------------------------------------
07:35:59:     device: AVerMedia U3 Video Capture,
07:35:59:     device id \\?\usb#vid_07ca&pid_c877#000000000000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
07:35:59:     chosen type: YUY2, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 166666-666666
07:35:59:     use buffering: false - 0, fourCC: 'YUY2'
07:35:59:     audio device: Disable,
07:35:59:     audio device id Disabled,
07:35:59: 
07:35:59: Using directshow input
07:35:59: Scene buffering time set to 400
07:35:59: ------------------------------------------
07:35:59: Video Encoding: x264
07:35:59:     fps: 60
07:35:59:     width: 1920, height: 1080
07:35:59:     preset: faster
07:35:59:     profile: high
07:35:59:     keyint: 120
07:35:59:     CBR: yes
07:35:59:     CFR: yes
07:35:59:     max bitrate: 3250
07:35:59:     buffer size: 3250
07:35:59: ------------------------------------------
07:35:59: MMDeviceAudioSource: Frequency for device 'SPDIF-Out (Sound Blaster Recon3Di)' is 384000, samples per sec is 48000
07:35:59: MMDeviceAudioSource: Frequency for device 'Headset Microphone (ASTRO MixAmp Pro           )' is 192000, samples per sec is 48000
07:38:33: Total frames encoded: 9220, total frames duplicated: 15 (0.16%)
07:38:33: Total frames rendered: 9224, number of late frames: 1 (0.01%) (it's okay for some frames to be late)
07:38:33: 
07:38:33: Profiler time results:
07:38:33: 
07:38:33: ==============================================================
07:38:33: video thread frame - [100%] [avg time: 2.235 ms] [children: 81.8%] [unaccounted: 18.2%]
07:38:33: | scene->Preprocess - [76.9%] [avg time: 1.718 ms]
07:38:33: | GPU download and conversion - [4.92%] [avg time: 0.11 ms] [children: 3.71%] [unaccounted: 1.21%]
07:38:33: | | flush - [3.09%] [avg time: 0.069 ms]
07:38:33: | | CopyResource - [0.537%] [avg time: 0.012 ms]
07:38:33: | | conversion to 4:2:0 - [0.0895%] [avg time: 0.002 ms]
07:38:33: Convert444Threads - [100%] [avg time: 1.255 ms] [children: 99.8%] [unaccounted: 0.239%]
07:38:33: | Convert444toNV12 - [99.8%] [avg time: 1.252 ms]
07:38:33: encoder thread frame - [100%] [avg time: 1.674 ms]
07:38:33: ==============================================================
07:38:33: 
07:38:33: 
07:38:33: Profiler CPU results:
07:38:33: 
07:38:33: ==============================================================
07:38:33: video thread frame - [cpu time: avg 1.603 ms, total 14788.9 ms] [avg calls per frame: 1]
07:38:33: | scene->Preprocess - [cpu time: avg 1.312 ms, total 12105.7 ms] [avg calls per frame: 1]
07:38:33: | GPU download and conversion - [cpu time: avg 0.04 ms, total 374.401 ms] [avg calls per frame: 1]
07:38:33: | | flush - [cpu time: avg 0.025 ms, total 234.001 ms] [avg calls per frame: 1]
07:38:33: | | CopyResource - [cpu time: avg 0.005 ms, total 46.8 ms] [avg calls per frame: 1]
07:38:33: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
07:38:33: Convert444Threads - [cpu time: avg 1.154 ms, total 21231.7 ms] [avg calls per frame: 2]
07:38:33: | Convert444toNV12 - [cpu time: avg 1.151 ms, total 21184.9 ms] [avg calls per frame: 2]
07:38:33: encoder thread frame - [cpu time: avg 0.943 ms, total 8673.66 ms] [avg calls per frame: 1]
07:38:33: ==============================================================
07:38:33: 
07:38:33: =====Stream End: 2013-12-11, 07:38:33=================================================
07:38:34: =====Stream Start: 2013-12-11, 07:38:34===============================================
07:38:34:   Multithreaded optimizations: On
07:38:34:   Base resolution: 1920x1080
07:38:34:   Output resolution: 1920x1080
07:38:34: ------------------------------------------
07:38:34: Loading up D3D10 on NVIDIA GeForce GTX 680...
07:38:34: ------------------------------------------
07:38:34: Audio Format: 44100hz
07:38:34: Playback device {0.0.0.00000000}.{f0d2cd5c-2723-4c9f-85fb-b76379d33908}
07:38:34: ------------------------------------------
07:38:34: Using desktop audio input: Headset Earphone (ASTRO MixAmp Pro           )
07:38:34: ------------------------------------------
07:38:34: Using auxilary audio input: Headset Microphone (ASTRO MixAmp Pro           )
07:38:34: ------------------------------------------
07:38:34: Audio Encoding: MP3
07:38:34:     bitrate: 128
07:38:34: ------------------------------------------
07:38:34:     device: Logitech HD Pro Webcam C920,
07:38:34:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&222e0d70&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
07:38:34:     chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
07:38:34:     use buffering: false - 0, fourCC: 'I420'
07:38:34:     audio device: Disable,
07:38:34:     audio device id Disabled,
07:38:34: 
07:38:34: Using directshow input
07:38:34: ------------------------------------------
07:38:34:     device: AVerMedia U3 Video Capture,
07:38:34:     device id \\?\usb#vid_07ca&pid_c877#000000000000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
07:38:34:     chosen type: YUY2, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 166666-666666
07:38:34:     use buffering: false - 0, fourCC: 'YUY2'
07:38:34:     audio device: Disable,
07:38:34:     audio device id Disabled,
07:38:34: 
07:38:34: Using directshow input
07:38:34: Scene buffering time set to 400
07:38:34: ------------------------------------------
07:38:34: Video Encoding: x264
07:38:34:     fps: 60
07:38:34:     width: 1920, height: 1080
07:38:34:     preset: faster
07:38:34:     profile: high
07:38:34:     keyint: 120
07:38:34:     CBR: yes
07:38:34:     CFR: yes
07:38:34:     max bitrate: 3250
07:38:34:     buffer size: 3250
07:38:34: ------------------------------------------
07:38:34: MMDeviceAudioSource: Frequency for device 'Headset Earphone (ASTRO MixAmp Pro           )' is 384000, samples per sec is 48000
07:38:34: MMDeviceAudioSource: Frequency for device 'Headset Microphone (ASTRO MixAmp Pro           )' is 192000, samples per sec is 48000
08:43:16: ------------------------------------------
08:43:16:     device: AVerMedia HD Capture C985 Bus 6,
08:43:16:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&e66084d&0&00e2#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
08:43:16:     chosen type: YV12, usingFourCC: true, res: 1280x800 - 1280x800, frameIntervals: 166666-666666
08:43:16:     use buffering: false - 0, fourCC: 'YV12'
08:43:16:     audio device: Disable,
08:43:16:     audio device id Disabled,
08:43:16: 
08:43:16: Using directshow input
08:43:50: ------------------------------------------
08:43:50:     device: AVerMedia HD Capture C985 Bus 6,
08:43:50:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&e66084d&0&00e2#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
08:43:50:     chosen type: YV12, usingFourCC: true, res: 1920x1080 - 1920x1080, frameIntervals: 333333-666666
08:43:50:     use buffering: false - 0, fourCC: 'YV12'
08:43:50:     audio device: Disable,
08:43:50:     audio device id Disabled,
08:43:50: 
08:44:55: Total frames encoded: 238795, total frames duplicated: 116 (0.05%)
08:44:55: Total frames rendered: 238713, number of late frames: 6 (0.00%) (it's okay for some frames to be late)
08:44:55: 
08:44:55: Profiler time results:
08:44:55: 
08:44:55: ==============================================================
08:44:55: video thread frame - [100%] [avg time: 1.059 ms] [children: 71.4%] [unaccounted: 28.6%]
08:44:55: | scene->Preprocess - [65.6%] [avg time: 0.695 ms]
08:44:55: | GPU download and conversion - [5.76%] [avg time: 0.061 ms] [children: 3.78%] [unaccounted: 1.98%]
08:44:55: | | flush - [2.93%] [avg time: 0.031 ms]
08:44:55: | | CopyResource - [0.755%] [avg time: 0.008 ms]
08:44:55: | | conversion to 4:2:0 - [0.0944%] [avg time: 0.001 ms]
08:44:55: Convert444Threads - [100%] [avg time: 1.174 ms] [children: 99.7%] [unaccounted: 0.256%]
08:44:55: | Convert444toNV12 - [99.7%] [avg time: 1.171 ms]
08:44:55: encoder thread frame - [100%] [avg time: 1.232 ms]
08:44:55: ==============================================================
08:44:55: 
08:44:55: 
08:44:55: Profiler CPU results:
08:44:55: 
08:44:55: ==============================================================
08:44:55: video thread frame - [cpu time: avg 0.657 ms, total 156984 ms] [avg calls per frame: 1]
08:44:55: | scene->Preprocess - [cpu time: avg 0.335 ms, total 80075.3 ms] [avg calls per frame: 1]
08:44:55: | GPU download and conversion - [cpu time: avg 0.009 ms, total 2230.81 ms] [avg calls per frame: 1]
08:44:55: | | flush - [cpu time: avg 0.003 ms, total 920.408 ms] [avg calls per frame: 1]
08:44:55: | | CopyResource - [cpu time: avg 0.001 ms, total 436.801 ms] [avg calls per frame: 1]
08:44:55: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 156.001 ms] [avg calls per frame: 1]
08:44:55: Convert444Threads - [cpu time: avg 0.836 ms, total 399129 ms] [avg calls per frame: 2]
08:44:55: | Convert444toNV12 - [cpu time: avg 0.834 ms, total 398177 ms] [avg calls per frame: 2]
08:44:55: encoder thread frame - [cpu time: avg 1.012 ms, total 241724 ms] [avg calls per frame: 1]
08:44:55: ==============================================================
08:44:55: 
08:44:55: =====Stream End: 2013-12-11, 08:44:55=================================================
08:44:56: =====Stream Start: 2013-12-11, 08:44:56===============================================
08:44:56:   Multithreaded optimizations: On
08:44:56:   Base resolution: 1920x1080
08:44:56:   Output resolution: 1920x1080
08:44:56: ------------------------------------------
08:44:56: Loading up D3D10 on NVIDIA GeForce GTX 680...
08:44:56: ------------------------------------------
08:44:56: Audio Format: 44100hz
08:44:56: Playback device {0.0.0.00000000}.{8d0704ca-74f3-4da9-9241-9e299f06aab0}
08:44:56: ------------------------------------------
08:44:56: Using desktop audio input: SPDIF-Out (Sound Blaster Recon3Di)
08:44:56: ------------------------------------------
08:44:56: Using auxilary audio input: Headset Microphone (ASTRO MixAmp Pro           )
08:44:56: ------------------------------------------
08:44:56: Audio Encoding: MP3
08:44:56:     bitrate: 128
08:44:56: ------------------------------------------
08:44:56:     device: Logitech HD Pro Webcam C920,
08:44:56:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&222e0d70&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
08:44:56:     chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
08:44:56:     use buffering: false - 0, fourCC: 'I420'
08:44:56:     audio device: Disable,
08:44:56:     audio device id Disabled,
08:44:56: 
08:44:56: Using directshow input
08:44:56: ------------------------------------------
08:44:56:     device: AVerMedia HD Capture C985 Bus 6,
08:44:56:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&e66084d&0&00e2#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
08:44:56:     chosen type: YV12, usingFourCC: true, res: 1920x1080 - 1920x1080, frameIntervals: 333333-666666
08:44:56:     use buffering: false - 0, fourCC: 'YV12'
08:44:56:     audio device: Disable,
08:44:56:     audio device id Disabled,
08:44:56: 
08:44:56: Using directshow input
08:44:56: Scene buffering time set to 400
08:44:56: ------------------------------------------
08:44:56: Video Encoding: x264
08:44:56:     fps: 60
08:44:56:     width: 1920, height: 1080
08:44:56:     preset: faster
08:44:56:     profile: high
08:44:56:     keyint: 120
08:44:56:     CBR: yes
08:44:56:     CFR: yes
08:44:56:     max bitrate: 3250
08:44:56:     buffer size: 3250
08:44:56: ------------------------------------------
08:44:56: MMDeviceAudioSource: Frequency for device 'SPDIF-Out (Sound Blaster Recon3Di)' is 384000, samples per sec is 48000
08:44:56: MMDeviceAudioSource: Frequency for device 'Headset Microphone (ASTRO MixAmp Pro           )' is 192000, samples per sec is 48000
08:49:55: Total frames encoded: 17886, total frames duplicated: 3 (0.02%)
08:49:55: Total frames rendered: 17890, number of late frames: 1 (0.01%) (it's okay for some frames to be late)
08:49:56: 
08:49:56: Profiler time results:
08:49:56: 
08:49:56: ==============================================================
08:49:56: video thread frame - [100%] [avg time: 1.592 ms] [children: 78%] [unaccounted: 22%]
08:49:56: | scene->Preprocess - [73.2%] [avg time: 1.165 ms]
08:49:56: | GPU download and conversion - [4.84%] [avg time: 0.077 ms] [children: 3.39%] [unaccounted: 1.44%]
08:49:56: | | flush - [2.7%] [avg time: 0.043 ms]
08:49:56: | | CopyResource - [0.565%] [avg time: 0.009 ms]
08:49:56: | | conversion to 4:2:0 - [0.126%] [avg time: 0.002 ms]
08:49:56: Convert444Threads - [100%] [avg time: 1.299 ms] [children: 99.8%] [unaccounted: 0.231%]
08:49:56: | Convert444toNV12 - [99.8%] [avg time: 1.296 ms]
08:49:56: encoder thread frame - [100%] [avg time: 1.385 ms]
08:49:56: ==============================================================
08:49:56: 
08:49:56: 
08:49:56: Profiler CPU results:
08:49:56: 
08:49:56: ==============================================================
08:49:56: video thread frame - [cpu time: avg 1.098 ms, total 19656.1 ms] [avg calls per frame: 1]
08:49:56: | scene->Preprocess - [cpu time: avg 0.836 ms, total 14960.5 ms] [avg calls per frame: 1]
08:49:56: | GPU download and conversion - [cpu time: avg 0.024 ms, total 436.802 ms] [avg calls per frame: 1]
08:49:56: | | flush - [cpu time: avg 0.008 ms, total 156.001 ms] [avg calls per frame: 1]
08:49:56: | | CopyResource - [cpu time: avg 0.009 ms, total 171.601 ms] [avg calls per frame: 1]
08:49:56: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 15.6 ms] [avg calls per frame: 1]
08:49:56: Convert444Threads - [cpu time: avg 1.136 ms, total 40591.5 ms] [avg calls per frame: 2]
08:49:56: | Convert444toNV12 - [cpu time: avg 1.134 ms, total 40513.5 ms] [avg calls per frame: 2]
08:49:56: encoder thread frame - [cpu time: avg 1.062 ms, total 18969.7 ms] [avg calls per frame: 1]
08:49:56: ==============================================================
08:49:56: 
08:49:56: =====Stream End: 2013-12-11, 08:49:56=================================================









08:50:21: Open Broadcaster Software v0.584b - 64bit ( ^ω^)
08:50:21: -------------------------------
08:50:21: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
08:50:21: CPU Speed: 3500MHz
08:50:21: Physical Memory:  16338MB Total, 11669MB Free
08:50:21: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
08:50:21: monitor 1: pos={0, 0}, size={2560, 1440}
08:50:21: monitor 2: pos={-2560, 0}, size={2560, 1440}
08:50:21: Windows Version: 6.1 Build 7601 S
08:50:21: Aero is Disabled
08:50:21: -------------------------------
08:50:21: OBS Modules:
08:50:21: Base Address     Module
08:50:21: 000000003F960000 OBS.exe
08:50:21: 00000000EBE80000 OBSApi.dll
08:50:21: 00000000F77A0000 DShowPlugin.dll
08:50:21: 00000000F7910000 GraphicsCapture.dll
08:50:21: 00000000FA360000 NoiseGate.dll
08:50:21: 00000000F79B0000 PSVPlugin.dll
08:50:21: ------------------------------------------
08:50:21: Adapter 1
08:50:21:   Video Adapter: NVIDIA GeForce GTX 680
08:50:21:   Video Adapter Dedicated Video Memory: 2087387136
08:50:21:   Video Adapter Shared System Memory: 2147807232
08:50:21:   Video Adapter Output 1: pos={0, 0}, size={2560, 1440}, attached=true
08:50:21:   Video Adapter Output 2: pos={-2560, 0}, size={2560, 1440}, attached=true
08:50:21: =====Stream Start: 2013-12-11, 08:50:21===============================================
08:50:21:   Multithreaded optimizations: On
08:50:21:   Base resolution: 1920x1080
08:50:21:   Output resolution: 1920x1080
08:50:21: ------------------------------------------
08:50:21: Loading up D3D10 on NVIDIA GeForce GTX 680...
08:50:21: ------------------------------------------
08:50:21: Audio Format: 44100hz
08:50:21: Playback device {0.0.0.00000000}.{8d0704ca-74f3-4da9-9241-9e299f06aab0}
08:50:21: ------------------------------------------
08:50:21: Using desktop audio input: SPDIF-Out (Sound Blaster Recon3Di)
08:50:21: ------------------------------------------
08:50:21: Using auxilary audio input: Headset Microphone (ASTRO MixAmp Pro           )
08:50:21: ------------------------------------------
08:50:21: Audio Encoding: MP3
08:50:21:     bitrate: 128
08:50:21: ------------------------------------------
08:50:21:     device: Logitech HD Pro Webcam C920,
08:50:21:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&222e0d70&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
08:50:21:     chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
08:50:21:     use buffering: false - 0, fourCC: 'I420'
08:50:21:     audio device: Disable,
08:50:21:     audio device id Disabled,
08:50:21: 
08:50:21: Using directshow input
08:50:21: ------------------------------------------
08:50:21:     device: AVerMedia HD Capture C985 Bus 6,
08:50:21:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&e66084d&0&00e2#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
08:50:21:     chosen type: YV12, usingFourCC: true, res: 1920x1080 - 1920x1080, frameIntervals: 333333-666666
08:50:21:     use buffering: false - 0, fourCC: 'YV12'
08:50:21:     audio device: Disable,
08:50:21:     audio device id Disabled,
08:50:21: 
08:50:21: Using directshow input
08:50:21: Scene buffering time set to 400
08:50:21: ------------------------------------------
08:50:21: Video Encoding: x264
08:50:21:     fps: 60
08:50:21:     width: 1920, height: 1080
08:50:21:     preset: faster
08:50:21:     profile: high
08:50:21:     keyint: 120
08:50:21:     CBR: yes
08:50:21:     CFR: yes
08:50:21:     max bitrate: 3250
08:50:21:     buffer size: 3250
08:50:21: ------------------------------------------
08:50:21: MMDeviceAudioSource: Frequency for device 'SPDIF-Out (Sound Blaster Recon3Di)' is 384000, samples per sec is 48000
08:50:21: MMDeviceAudioSource: Frequency for device 'Headset Microphone (ASTRO MixAmp Pro           )' is 192000, samples per sec is 48000
08:51:22: ------------------------------------------
08:51:22:     device: AVerMedia HD Capture C985 Bus 6,
08:51:22:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&e66084d&0&00e2#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
08:51:22:     chosen type: YV12, usingFourCC: true, res: 1920x1080 - 1920x1080, frameIntervals: 333333-666666
08:51:22:     use buffering: false - 0, fourCC: 'YV12'
08:51:22: 
08:51:22:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
09:19:43: ------------------------------------------
09:19:43:     device: AVerMedia U3 Video Capture,
09:19:43:     device id \\?\usb#vid_07ca&pid_c877#000000000000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
09:19:43:     chosen type: YUY2, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 166666-666666
09:19:43:     use buffering: false - 0, fourCC: 'YUY2'
09:19:43: 
09:19:43:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
09:19:44: Using directshow input

Here is the Whocrashed report of the dumps as well.

Code:
On Wed 12/11/2013 2:20:39 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\121113-14929-01.dmp
uptime: 03:28:03
This was probably caused by the following module: avmu364.sys (avmu364+0x252A) 
Bugcheck code: 0x3B (0xC0000046, 0xFFFFF800030A37FC, 0xFFFFF8800BE5D460, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\avmu364.sys
product: AVerMedia Hybrid TV Tuner
company: AVerMedia TECHNOLOGIES, Inc.
description: AVerMedia Hybrid TV Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: avmu364.sys (AVerMedia Hybrid TV Driver, AVerMedia TECHNOLOGIES, Inc.). 
Google query: AVerMedia TECHNOLOGIES, Inc. SYSTEM_SERVICE_EXCEPTION



On Wed 12/11/2013 2:20:39 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
uptime: 03:28:03
This was probably caused by the following module: avmu364.sys (avmu364+0x252A) 
Bugcheck code: 0x3B (0xC0000046, 0xFFFFF800030A37FC, 0xFFFFF8800BE5D460, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\avmu364.sys
product: AVerMedia Hybrid TV Tuner
company: AVerMedia TECHNOLOGIES, Inc.
description: AVerMedia Hybrid TV Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: avmu364.sys (AVerMedia Hybrid TV Driver, AVerMedia TECHNOLOGIES, Inc.). 
Google query: AVerMedia TECHNOLOGIES, Inc. SYSTEM_SERVICE_EXCEPTION
 

Attachments

  • 121113-14929-01.7z
    25.7 KB · Views: 14

dodgepong

Administrator
Community Helper
Re: Avermedia Extremecap U3 and New lockup/BSOD, used C985 p

OBS is a user-level program, so it can't cause BSODs. Those are caused by faulty drivers or hardware. Looks like it was caused by an AVerMedia driver this time.
 

rakunvar

Member
Re: Avermedia Extremecap U3 and New lockup/BSOD, used C985 p

Yea it wasnt JUST the BSOD that had happened is why I posted here as well, it would lock up OBS first then when I try to force close I'd get the BSOD afterwards. Thanks as well, I made sure to push the info to Avermedia for more info to.
 

paibox

heros in an halfshel
Re: Avermedia Extremecap U3 and New lockup/BSOD, used C985 p

OBS would most likely lock up if the driver crashes, yes. Since you are trying to do 1080p60, please make sure that the device is connected to a port that is actually handled by the Intel eXtensible Host Controller (or Renesas controller, if you have one of those USB 3.0 expansion cards).

I know the Xcapture-1 can cause bluescreens on some computers when connected to a USB port with insufficient sustained bandwidth, and it would not surprise me if the U3 might do the same.
 

rakunvar

Member
Re: Avermedia Extremecap U3 and New lockup/BSOD, used C985 p

Awesome, thanks for the tips. I will certainly do that, atm just using the USB 3.0 ports on the G1 sniper 5 board on the back, didnt want to try to mess with anything handling the in-between.
 
Top