Question / Help Audio Skips When Streaming

K

kordien

New Member
As the title states, when I start to stream, the stream audio skips every 4-5 seconds.. Similar to an old scratched CD. I tried changing the audio settings to MP3, and I tried changing the bit rate, but nothing seems to help. Can anyone give me some pointers?
 
K

kordien

New Member
Code: 
Open Broadcaster Software v0.50b - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM) i7 CPU         960  @ 3.20GHz
CPU Speed: 3207MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 5, model 10, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
monitor 1: pos={-1680, 0}, size={1680, 1050}
monitor 2: pos={0, 0}, size={1680, 1050}
Windows Version: 6.1 Build 7601 S
Aero is Disabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 6800 Series
  Video Adapter Dedicated Video Memory: 1055617024
  Video Adapter Shared System Memory: 3239284736
=====Stream Start: 2013-04-24, 18:55:58===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2200
    buffer size: 2200
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ord.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Total frames rendered: 49909, number of frames that lagged: 8 (0.02%) (it's okay for some frames to lag)
Total duplicated frames: 7 (0.01%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-24, 19:23:14=================================================
------------------------------------------
=====Stream Start: 2013-04-24, 19:40:44===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2200
    buffer size: 2200
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using bitmap image
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

------------------------------------------
------------------------------------------
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Total frames rendered: 38912, number of frames that lagged: 40 (0.10%) (it's okay for some frames to lag)
Total duplicated frames: 289 (0.74%)
=====Stream End: 2013-04-24, 20:02:03=================================================
=====Stream Start: 2013-04-24, 20:02:17===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2000
    buffer size: 2000
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ord.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Using Monitor Capture
Using Window Capture
Total frames rendered: 26473, number of frames that lagged: 26 (0.10%) (it's okay for some frames to lag)
Total duplicated frames: 49 (0.19%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-24, 20:16:46=================================================
=====Stream Start: 2013-04-24, 20:27:59===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2400
    buffer size: 2400
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ord.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Total frames rendered: 4513, number of frames that lagged: 3 (0.07%) (it's okay for some frames to lag)
Total duplicated frames: 15 (0.33%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-24, 20:30:28=================================================
=====Stream Start: 2013-04-24, 20:37:31===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 192
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2200
    buffer size: 2200
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ord.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
------------------------------------------
Total frames rendered: 5695, number of frames that lagged: 1 (0.02%) (it's okay for some frames to lag)
Total duplicated frames: 0 (0.00%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-24, 20:40:38=================================================
=====Stream Start: 2013-04-24, 20:42:15===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: MP3
    bitrate: 160
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2200
    buffer size: 2200
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ord.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Total frames rendered: 3719, number of frames that lagged: 3 (0.08%) (it's okay for some frames to lag)
Total duplicated frames: 16 (0.43%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-24, 20:44:18=================================================
=====Stream Start: 2013-04-24, 20:50:22===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: MP3
    bitrate: 320
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2200
    buffer size: 2200
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ord.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Total frames rendered: 3507, number of frames that lagged: 6 (0.17%) (it's okay for some frames to lag)
Total duplicated frames: 51 (1.45%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-24, 20:52:19=================================================
=====Stream Start: 2013-04-24, 20:53:08===============================================
  Multithreaded optimizations: On
  Base resolution: 1680x1050
  Output resolution: 1680x1050
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{1f6bb2eb-cd30-4d2b-adbd-1927c15db3b0}
------------------------------------------
Using desktop audio input: Speakers (Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 320
------------------------------------------
    device: Microsoft LifeCam HD-3000,
    device id \\?\usb#vid_045e&pid_0779&mi_00#6&2ed87c00&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
    chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-666666, fourCC: 'YUY2'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
Using graphics capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1680, height: 1050
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2200
    buffer size: 2200
    quality: 8
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ord.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Total frames rendered: 2579, number of frames that lagged: 1 (0.04%) (it's okay for some frames to lag)
Total duplicated frames: 0 (0.00%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-24, 20:54:34=================================================
------------------------------------------
------------------------------------------
------------------------------------------

Profiler results:

==============================================================
frame - [100%] [avg time: 4.688 ms] [avg calls per frame: 1] [children: 68.2%] [unaccounted: 31.8%]
| scene->Preprocess - [10.6%] [avg time: 0.498 ms] [avg calls per frame: 1]
| video encoding and uploading - [57.6%] [avg time: 2.7 ms] [avg calls per frame: 1] [children: 57.1%] [unaccounted: 0.533%]
| | CopyResource - [0.213%] [avg time: 0.01 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.0853%] [avg time: 0.004 ms] [avg calls per frame: 0]
| | call to encoder - [56.4%] [avg time: 2.644 ms] [avg calls per frame: 0]
| | sending stuff out - [0.363%] [avg time: 0.017 ms] [avg calls per frame: 0]
==============================================================
 
K

kordien

New Member
no, anything that comes through my headset seems to skip on the stream, but my voice from the mic doesnt skip. It's pretty strange. For instance. even when talking to a friend on skype while streaming, It sounds nice and clear to me, but when I open my stream, the audio is skipping when my friend talks. I'm pretty lost for ideas. It's not a problem I experience with x-s-p-l-i-t, so it has to be some setting with OBS. But what could it be?
 
K

kordien

New Member
*UPDATE* Still skipping. Tried every combination of settings but no go. I do not have this issue with x-s-p-l-i-t, only OBS....
so it doesnt seem to make any sense
 
K

kordien

New Member
*Update* I quit streaming because the audio skipping got worse again. I tried streaming again today, and the same problem. Listening to my stream, the sound skips every 5 seconds or so, like a scratched CD would. I have no idea what to do. Can't stream with this problem. Anyone know anything that could help?
 
dodgepong

dodgepong

Administrator
Forum Admin
Sorry this thread didn't get much attention...sometimes they can slip through the cracks.

Can you post a log from a more updated version of OBS, and a video example of the sound issues you're having?
 
Krazy

Krazy

Town drunk
I've only ever seen this issue happening to people that are overloading their system. Voice completely fine, but music skips periodically. What fixed it for someone else was lowering a webcam resolution, which presumably took some stress off the motherboard because he was also using onboard audio. Some motherboards have only so much data they can throw around before they start hitting their limits.

It also seems like your headset is a USB one, so you can also try plugging the cam or the headset into completely different USB hubs. If you have a USB 3.0 slot, you should plug your cam into that. Each USB 3.0 slot gets dedicated bandwith, USB 2.0 slots are shared on the hub.
 
K

kordien

New Member
Okay, I did a 2 minute video recording on twitch, just playing a couple songs from my itunes. You can clearly hear how the stream audio skips every 5 seconds or so. http://www.twitch.tv/kordien/b/479740148

I'll also attach the log for that.
As for the USB headset, i've tried using different headsets that don't use USB ports, and i've tried streaming with no cam, doesn't make a difference.
 

Attachments

  • 2013-11-14-1518-37.log
    15.4 KB · Views: 89
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
I'm fairly sure this is either something to do with devices plugged into your computer, or general timing on your computer being off (which can be due to improper overclocks). If you messed with the devices and unplugged them and such and it didn't make a difference, and tried other speakers, then it would probably be the computer timing, though I'm just guessing here.
 
K

kordien

New Member
i have no idea how to over clock, so I wouldn't even try that in the first place lol. I don't really mess with my computers settings ever. So i don't know what else to try at this point. It makes no sense how it only does this with OBS.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
I've only seen similar things happen in those two instances -- generally it's either motherboard related due to the way we calculate timing, or it's caused by an improper overclock. Hm, perhaps I can add in an option to use a different internal timer to base time off of, I really dislike that this can even have issues. Thanks for pointing it out at least. I'll see if I can add a new option to use a different timer in the next version in the advanced settings, perhaps that will help.
 
T

TomFoolious

New Member
Hello, I am having the same problem. Though, this I'm pretty sure has only recently started when I had to switch back to my Razer Megalodons (was using SteelSeries Siberia Elites, but had to send them back due to defect). I have taken a read over this topic and have turned off the exclusive mode to my speakers and microphone (though the microphone is unaffected). I also have my USB Headset plugged into a USB 3.0 port as well as my Logitech HD Pro C920. I due have quite a bit of USB products plugged in, but only 2 of them are plugged into USB 2.0. So as the admin has stated and I paraphrase, the USB 3.0 use their own hub while the USB 2.0 share a hub. Log posted from my end. Hope this helps in solving the issue. Though I have a feeling when I get my Siberia Elites back I won't have this issue.

These Razer Megalodons are VERY VERY VERY picky about what USB port I plug them into. There is only 1 port that they will detect and work on out of all my 12 ports. Saying this makes it seem like a Razer issue, but when the sound stops the Sound meter in OBS freezes at a certain point and I can still turn the volume up and down on the control box for the Megalodons. Plus I decided to use MoE and play the same game (Planetside 2 in this case) w/o streaming and I didn't get any skipping.

Hope this helps & thanks,
-TomFoolious
 

Attachments

  • 2013-11-26-2358-58.log
    127.7 KB · Views: 42
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