Question / Help Audio not in Sync with Video

[googaplex]

The audio is running about 4 seconds behind the video and for some reason, I can't seem to find a work around. It happens for both recording and streaming. I've gone through almost all the settings, none of which have impacted it. I've tried a sync offset, but it doesn't take a value any less than -1000 without eliminating all audio completely. I've uninstalled and reinstalled OBS Studio to see if that made a difference, but it didn't. It worked fine 2 streams ago, but hasn't every time before that and now without anything being changed. I'm not sure what to try now because I've tried everything that I can think of and it's quite a hit to stream quality. The following is what shows up in the log:


07:13:30.386: rtmp-common.c: [initialize_output] Could not find service ''
07:13:30.387: rtmp-common.c: [initialize_output] Could not find service ''
07:13:30.673: rtmp-common.c: [initialize_output] Could not find service ''
07:13:32.978: rtmp-common.c: [initialize_output] Could not find service ''
07:13:33.371: rtmp-common.c: [initialize_output] Could not find service ''
07:13:35.822: rtmp-common.c: [initialize_output] Could not find service ''
07:13:39.484: rtmp-common.c: [initialize_output] Could not find service ''
07:13:41.575: rtmp-common.c: [initialize_output] Could not find service ''
07:13:42.208: rtmp-common.c: [initialize_output] Could not find service ''
07:13:43.191: rtmp-common.c: [initialize_output] Could not find service ''
07:13:43.744: rtmp-common.c: [initialize_output] Could not find service ''
07:13:52.332: rtmp-common.c: [initialize_output] Could not find service ''
07:13:54.051: rtmp-common.c: [initialize_output] Could not find service ''
07:14:04.088: rtmp-common.c: [initialize_output] Could not find service ''
07:14:06.462: rtmp-common.c: [initialize_output] Could not find service ''
07:17:47.686: [game-capture: 'Borderlands 2'] attempting to hook process: Borderlands2.exe
07:17:47.863: [game-capture: 'Borderlands 2'] using helper (compatibility hook)
07:17:47.865: [game-capture: 'Borderlands 2'] hook not loaded yet, retrying..
07:17:50.688: [game-capture: 'Borderlands 2'] attempting to hook process: Borderlands2.exe
07:17:50.695: [game-capture: 'Borderlands 2'] using helper (compatibility hook)
07:17:53.691: [game-capture: 'Borderlands 2'] attempting to hook process: Borderlands2.exe
07:17:54.757: [game-capture: 'Borderlands 2'] capture stopped
07:17:57.696: [game-capture: 'Borderlands 2'] attempting to hook process: Borderlands2.exe
07:17:57.727: [game-capture: 'Borderlands 2'] capture stopped
07:18:01.699: [game-capture: 'Borderlands 2'] attempting to hook process: Borderlands2.exe
07:18:01.731: [game-capture: 'Borderlands 2'] capture stopped
07:18:05.702: [game-capture: 'Borderlands 2'] attempting to hook process: Borderlands2.exe
07:18:05.735: [game-capture: 'Borderlands 2'] shared texture capture successful
07:19:14.769: rtmp-common.c: [initialize_output] Could not find service ''
07:19:14.769: ---------------------------------
07:19:14.769: [x264 encoder: 'recording_h264'] preset: veryfast
07:19:14.889: [x264 encoder: 'recording_h264'] settings:
07:19:14.889: rate_control: CBR
07:19:14.889: bitrate: 2500
07:19:14.889: buffer size: 2500
07:19:14.889: crf: 0
07:19:14.889: fps_num: 30000
07:19:14.889: fps_den: 1001
07:19:14.889: width: 1920
07:19:14.889: height: 1080
07:19:14.889: keyint: 250
07:19:14.889: vfr: off
07:19:14.889:
07:19:15.185: [CoreAudio AAC: 'Track1']: settings:
07:19:15.185: mode: AAC
07:19:15.185: bitrate: 160
07:19:15.185: sample rate: 44100
07:19:15.185: cbr: on
07:19:15.185: output buffer: 1536
07:19:15.454: ==== Recording Start ===============================================
07:19:15.454: [ffmpeg muxer: 'adv_file_output'] Writing file 'C:/Users/User/Videos/2017-03-06 07-19-14.flv'...
07:19:19.961: [game-capture: 'Borderlands 2'] d3d9 shared texture capture successful
07:19:19.977: [game-capture: 'Borderlands 2'] shared texture capture successful
07:19:32.508: [ffmpeg muxer: 'adv_file_output'] Output of file 'C:/Users/User/Videos/2017-03-06 07-19-14.flv' stopped
07:19:32.508: Output 'adv_file_output': stopping
07:19:32.508: Output 'adv_file_output': Total encoded frames: 508
07:19:32.508: Output 'adv_file_output': Total drawn frames: 511
07:19:32.508: Output 'adv_file_output': Number of skipped frames due to encoding lag: 3 (0.6%)
07:19:32.540: ==== Recording Stop ================================================





Thanks for taking the time to help!

 

[Suslik V]

Try new profile and new scene collection. Build simple scene (color source + mic) and try to click hide/unhide. Make record and playback it. Are you sure that issue still present?

 

[googaplex]

Thank you, I really appreciate the response and help. I created a new profile like you said, added a game capture, and it worked perfectly. Now I just need to figure out what is causing the issue with the existing setup. Any thoughts?

 

[Suslik V]

Any filters?

 

[googaplex]

Only for my mic.

 

[googaplex]

I just did a test recording after hiding, then unhiding all other sources and it appears to be working fine. I'm going to be streaming tonight, so I'll watch the VOD after and see if it actually does work. I would really like to know specifically why this issue arose to begin with though.