Audio Issues

St. Philip's

New Member
At one point, I could hear our church services on the desktop I run from the church office. Apparently, the sound was not livestreaming. You could hear it after the fact. Now, after updating, I am getting no volume. I know our sound system works, and at one time sound was getting to me in another building, so I feel it's an issue from OBS to livestream. Any tips would be appreciated.
 
At one point, I could hear our church services on the desktop I run from the church office.
not sure what you mean by this? as in watching livestream from Content Delivery Network (CDN, ie YouTube, Facebook, whatever) OR running OBS Studio on Desktop and monitoring audio?
Apparently, the sound was not livestreaming. You could hear it after the fact.
Sorry, no idea what that means. Audio not in livestream, but watching upload video later and audio can be heard?
OR
watching a local Recording of livestream has Audio, but livestream (and its video on CDN) does not?

Now, after updating, I am getting no volume. I know our sound system works, and at one time sound was getting to me in another building, so I feel it's an issue from OBS to livestream.
Again, not sure what you mean. What sound? from sound system, to speaker in other building? so talking ONLY about sound system itself, not its interface to OBS Studio computer?
Any tips would be appreciated.
Sorry, but this naturally gets technical to troubleshoot. so to speed process you'll need to be technically clear (or have someone who can be). Also, don't ignore pinned post in this forum on posting OBS Studio log from problem session when asking for help

If local OBS Studio Recording of service has expected sound system audio, then sound system interface to OBS Studio must be working. And yes, a settings change could make audio part of livestream be rejected by CDN.. .usually that shows up in CDN livestream log, which woudl often be noticed by Digital Usher/OBS Studio operator if being actively managed during service... but if your setup is more a 'hit start/livestream, have service, then hit Stop when done... yea easy to overlook warning/error messages (and also real easy to test).

Then, there has been Windows 11 Operating System and its audio sub-system issues (for some devices/setups) for months. And then there is modern security consideration of ensuring a given application is granted access to certain devices. Something to check..
 
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