Question / Help Audio cuts out during stream using Hauppauge HD PVR2

BenouKat

New Member
Hi guys,

I face a trouble with my Hauppauge HD PVR2 and OBS. Everything works fine, but after some minutes of stream, the audio disappear (The audio is still going on TV). OBS doesn't track the audio (I don't see the green volume sound bar dancing anymore when it happens).
Sometimes the stream starts directly with no audio. Sometimes it last 20mn without problem.

More strange : When the audio cuts, it's impossible to have it back. Even restart the stream. I have to do properties -> disable, and enable the video capture device again. And it works again. For a moment.

I don't think it's the PVR device that bug because they gives their own stream software, and it works well with (but I prefer OBS).

Log returned by OBS after a session where the audio has been cut :

Code:
02:20:38.623: CPU Name: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
02:20:38.623: CPU Speed: 3110MHz
02:20:38.623: Physical Cores: 4, Logical Cores: 4
02:20:38.623: Physical Memory: 2047MB Total, 2047MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
02:20:38.623: Windows Version: 10.0 Build 14393 (revision: 0)
02:20:38.623: Running as administrator: false
02:20:38.623: Aero is Enabled (Aero is always on for windows 8 and above)
02:20:38.634: OBS 0.15.4 (windows)
02:20:38.634: ---------------------------------
02:20:38.635: ---------------------------------
02:20:38.635: audio settings reset:
02:20:38.635:     samples per sec: 44100
02:20:38.635:     speakers:        2
02:20:38.637: ---------------------------------
02:20:38.637: Initializing D3D11..
02:20:38.637: Available Video Adapters:
02:20:38.638:     Adapter 1: NVIDIA GeForce GTX 560 Ti
02:20:38.639:      Dedicated VRAM: 2096562176
02:20:38.639:      Shared VRAM:    2198339584
02:20:38.639:      output 1: pos={0, 0}, size={1920, 1080}, attached=true
02:20:38.639:      output 2: pos={1920, 0}, size={1920, 1080}, attached=true
02:20:38.641: Loading up D3D11 on adapter NVIDIA GeForce GTX 560 Ti (0)
02:20:38.659: D3D11 loaded sucessfully, feature level used: 45056
02:20:39.243: ---------------------------------
02:20:39.243: video settings reset:
02:20:39.243:     base resolution:   1920x1080
02:20:39.243:     output resolution: 1152x648
02:20:39.243:     fps:               60/1
02:20:39.243:     format:            NV12
02:20:39.244: ---------------------------------
02:20:39.250: [CoreAudio encoder]: Adding CoreAudio AAC encoder
02:20:39.264: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libcef.dll' not found, loading of module failed
02:20:39.264: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libEGL.dll' not found, loading of module failed
02:20:39.265: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libGLESv2.dll' not found, loading of module failed
02:20:39.265: Failed to load 'en-US' text for module: 'obs-browser.dll'
02:20:39.267: LoadLibrary failed for 'nvEncodeAPI.dll', error: 126
02:20:39.304: VLC found, VLC video source enabled
02:20:39.510: No blackmagic support
02:20:39.520: ---------------------------------
02:20:39.520:   Loaded Modules:
02:20:39.520:     win-wasapi.dll
02:20:39.520:     win-mf.dll
02:20:39.520:     win-dshow.dll
02:20:39.520:     win-decklink.dll
02:20:39.520:     win-capture.dll
02:20:39.520:     vlc-video.dll
02:20:39.520:     text-freetype2.dll
02:20:39.520:     rtmp-services.dll
02:20:39.520:     obs-x264.dll
02:20:39.520:     obs-transitions.dll
02:20:39.520:     obs-qsv11.dll
02:20:39.520:     obs-outputs.dll
02:20:39.520:     obs-filters.dll
02:20:39.520:     obs-ffmpeg.dll
02:20:39.520:     obs-browser.dll
02:20:39.520:     image-source.dll
02:20:39.521:     coreaudio-encoder.dll
02:20:39.521: ==== Startup complete ===============================================
02:20:39.530: All scene data cleared
02:20:39.530: ------------------------------------------------
02:20:39.563: WASAPI: Device 'Haut-parleurs (2- Périphérique High Definition Audio)' initialized
02:20:39.572: WASAPI: Device 'Haut-parleurs (2- Périphérique High Definition Audio)' initialized
02:20:39.612: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
02:20:39.638: WASAPI: Device 'Microphone (HD Pro Webcam C920)' initialized
02:20:39.649: Switched to scene 'Scène 1'
02:20:39.649: ------------------------------------------------
02:20:39.649: Loaded scenes:
02:20:39.649: - scene 'Scène':
02:20:39.649: - scene 'Scène 1':
02:20:39.649:     - source: 'Image' (image_source)
02:20:39.649:     - source: 'Périphérique de capture vidéo' (dshow_input)
02:20:39.650:         - filter: 'Retard vidéo (async.)' (async_delay_filter)
02:20:39.650:     - source: 'Périphérique de capture vidéo 1' (dshow_input)
02:20:39.650: ------------------------------------------------
02:20:39.676: warning: deprecated pixel format used, make sure you did set range correctly
02:20:39.732: ---------------------------------
02:20:39.732: [DShow Device: 'Périphérique de capture vidéo 1'] settings updated:
02:20:39.732:     video device: Logitech HD Pro Webcam C920
02:20:39.732:     video path: \\?\usb#vid_046d&pid_082d&mi_00#7&1bcfb9c2&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
02:20:39.732:     resolution: 640x480
02:20:39.732:     fps: 30.00 (interval: 333333)
02:20:39.732:     format: I420
02:20:39.733: ---------------------------------
02:20:39.733: [DShow Device: 'Périphérique de capture vidéo'] settings updated:
02:20:39.733:     video device: Hauppauge Siena Video Capture
02:20:39.733:     video path: \\?\usb#vid_2040&pid_e525#e525-00-00af582d#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
02:20:39.733:     resolution: 720x480
02:20:39.733:     fps: 59.94 (interval: 166833)
02:20:39.733:     format: H264
02:20:39.733:     using video device audio: yes
02:20:39.733:     sample rate: 48000
02:20:39.733:     channels: 2
02:20:39.733:     audio type: Capture
02:20:40.150: Update check: last known remote version is 0.15.4
02:20:42.339: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
02:20:42.584: adding 23 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
02:21:04.524: ---------------------------------
02:21:04.524: [DShow Device: 'Périphérique de capture vidéo'] settings updated:
02:21:04.524:     video device: Hauppauge Siena Video Capture
02:21:04.524:     video path: \\?\usb#vid_2040&pid_e525#e525-00-00af582d#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
02:21:04.524:     resolution: 720x480
02:21:04.524:     fps: 59.94 (interval: 166833)
02:21:04.524:     format: H264
02:21:04.524:     using video device audio: yes
02:21:04.524:     sample rate: 48000
02:21:04.524:     channels: 2
02:21:04.524:     audio type: Capture
02:27:15.752: error:   channel element 0.2 is not allocated
02:27:15.752: Error decoding audio
02:30:42.405: ---------------------------------
02:30:42.405: [DShow Device: 'Périphérique de capture vidéo'] settings updated:
02:30:42.405:     video device: Hauppauge Siena Video Capture
02:30:42.405:     video path: \\?\usb#vid_2040&pid_e525#e525-00-00af582d#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
02:30:42.405:     resolution: 720x480
02:30:42.405:     fps: 59.94 (interval: 166833)
02:30:42.405:     format: H264
02:30:42.405:     using video device audio: yes
02:30:42.405:     sample rate: 48000
02:30:42.405:     channels: 2
02:30:42.405:     audio type: Capture
02:31:32.044: error:   TNS filter order 23 is greater than maximum 12.
02:31:32.044: Error decoding audio
02:32:24.657: error:   channel element 0.1 is not allocated
02:32:24.658: Error decoding audio
02:42:53.445: ---------------------------------
02:42:53.445: [DShow Device: 'Périphérique de capture vidéo'] settings updated:
02:42:53.445:     video device: Hauppauge Siena Video Capture
02:42:53.445:     video path: \\?\usb#vid_2040&pid_e525#e525-00-00af582d#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
02:42:53.445:     resolution: 720x480
02:42:53.445:     fps: 59.94 (interval: 166833)
02:42:53.445:     format: H264
02:42:53.445:     using video device audio: yes
02:42:53.445:     sample rate: 48000
02:42:53.445:     channels: 2
02:42:53.445:     audio type: Capture
02:43:06.507: ---------------------------------
02:43:06.507: [DShow Device: 'Périphérique de capture vidéo'] settings updated:
02:43:06.507:     video device: Hauppauge Siena Video Capture
02:43:06.507:     video path: \\?\usb#vid_2040&pid_e525#e525-00-00af582d#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
02:43:06.507:     resolution: 720x480
02:43:06.507:     fps: 59.94 (interval: 166833)
02:43:06.507:     format: H264
02:43:06.507:     using video device audio: yes
02:43:06.507:     sample rate: 48000
02:43:06.507:     channels: 2
02:43:06.507:     audio type: Capture
02:43:56.302: ---------------------------------
02:43:56.302: [DShow Device: 'Périphérique de capture vidéo'] settings updated:
02:43:56.302:     video device: Hauppauge Siena Video Capture
02:43:56.302:     video path: \\?\usb#vid_2040&pid_e525#e525-00-00af582d#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
02:43:56.302:     resolution: 720x480
02:43:56.302:     fps: 59.94 (interval: 166833)
02:43:56.302:     format: H264
02:43:56.302:     using video device audio: yes
02:43:56.302:     sample rate: 48000
02:43:56.302:     channels: 2
02:43:56.302:     audio type: Capture
02:46:15.752: error:   Input buffer exhausted before END element found
02:46:15.752: Error decoding audio
02:47:06.008: ==== Shutting down ==================================================

Sure, I see there's problem with audio, I just have totally no idea how to fix it. So maybe someone here ? :D

Thanks a lot in advance and have a good day everyone :)
 
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