Question / Help Audio cuts in and out when playing a video (movie) [solved]

AmiPolizeiFunk

New Member
Hello OBS,

First of all thank you for your fantastic product. It's lightweight and powerful and highly appreciated!

I run a show for Company of Heroes 2 called "Sunday Night Fights." At the beginning of each show, we run a 1.5 minute video intro. It's a 1920x1080p .wmv file at 29FPS, 405kbps, and 44kHz stereo audio. When I try to stream it with OBS (or any video, for that matter) the audio cuts out intermittently. Any help on solving this issue would be great! Thx in advance.

Example stream highlight: http://www.twitch.tv/amipolizeifunk/b/464991565

Log:
01:49:42: Video Source Plugin strings not found, dynamically loading 38 strings
01:49:48: Open Broadcaster Software v0.57b - 32bit (´・ω・`)
01:49:48: -------------------------------
01:49:48: CPU Name: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
01:49:48: CPU Speed: 2672MHz
01:49:48: Physical Memory: 4095MB Total, 3780MB Free
01:49:48: stepping id: 4, model 10, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
01:49:48: monitor 1: pos={0, 0}, size={1920, 1200}
01:49:48: Windows Version: 6.1 Build 7601 S
01:49:48: Aero is Disabled
01:49:48: -------------------------------
01:49:48: OBS Modules:
01:49:48: Base Address Module
01:49:48: 00AC0000 OBS.exe
01:49:48: 691D0000 OBSApi.dll
01:49:48: 69490000 DShowPlugin.dll
01:49:48: 69510000 GraphicsCapture.dll
01:49:48: 73FC0000 NoiseGate.dll
01:49:48: 69470000 PSVPlugin.dll
01:49:48: 69460000 VideoSourcePluginWrapper.dll
01:49:48: ------------------------------------------
01:49:48: Adapter 1
01:49:48: Video Adapter: NVIDIA GeForce GTX 770
01:49:48: Video Adapter Dedicated Video Memory: 2091581440
01:49:48: Video Adapter Shared System Memory: 2147807232
01:49:48: =====Stream Start: 2013-09-26, 01:49:48===============================================
01:49:48: Multithreaded optimizations: On
01:49:48: Base resolution: 1920x1200
01:49:48: Output resolution: 960x600
01:49:48: ------------------------------------------
01:49:48: Loading up D3D10 on NVIDIA GeForce GTX 770...
01:49:48: ------------------------------------------
01:49:48: Audio Format: 48000hz
01:49:48: Playback device Default
01:49:48: ------------------------------------------
01:49:48: Using desktop audio input: Speakers (Auzentech X-Fi Forte)
01:49:48: Using 7.1 surround speaker setup
01:49:48: ------------------------------------------
01:49:48: Using auxilary audio input: Line-In (Auzentech X-Fi Forte)
01:49:48: ------------------------------------------
01:49:48: Audio Encoding: AAC
01:49:48: bitrate: 128
01:49:48: Using bitmap image
01:49:48: ------------------------------------------
01:49:48: device: Logitech HD Webcam C615,
01:49:48: device id \\?\usb#vid_046d&pid_082c&mi_02#6&3077f90c&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
01:49:48: chosen type: I420, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-2000000, fourCC: 'I420'
01:49:48: audio device: Disable,
01:49:48: audio device id Disabled,
01:49:48:
01:49:48: Using directshow input
01:49:48: Using Monitor Capture
01:49:48: Using bitmap image
01:49:49: ------------------------------------------
01:49:49: Video Encoding: x264
01:49:49: fps: 25
01:49:49: width: 960, height: 600
01:49:49: preset: veryfast
01:49:49: profile: high
01:49:49: keyint: 50
01:49:49: CBR: yes
01:49:49: CFR: no
01:49:49: max bitrate: 3000
01:49:49: buffer size: 3000
01:49:49: ------------------------------------------
01:49:49: MMDeviceAudioSource: Frequency for device 'Speakers (Auzentech X-Fi Forte)' is 1536000, samples per sec is 48000
01:49:49: MMDeviceAudioSource: Frequency for device 'Line-In (Auzentech X-Fi Forte)' is 384000, samples per sec is 48000
01:49:49: Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)
01:49:52: Total frames encoded: 77, total frames duplicated: 0 (0.00%)
01:49:52: Total frames rendered: 81, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
01:49:53:
01:49:53: Profiler time results:
01:49:53:
01:49:53: ==============================================================
01:49:53: video thread frame - [100%] [avg time: 4.049 ms] [children: 69.4%] [unaccounted: 30.6%]
01:49:53: | scene->Preprocess - [69.4%] [avg time: 2.809 ms]
01:49:53: GPU download and conversion - [100%] [avg time: 0.098 ms] [children: 94.9%] [unaccounted: 5.1%]
01:49:53: | flush - [65.3%] [avg time: 0.064 ms]
01:49:53: | CopyResource - [20.4%] [avg time: 0.02 ms]
01:49:53: | conversion to 4:2:0 - [9.18%] [avg time: 0.009 ms]
01:49:53: Convert444Threads - [100%] [avg time: 0.436 ms] [children: 98.9%] [unaccounted: 1.15%]
01:49:53: | Convert444toNV12 - [98.9%] [avg time: 0.431 ms]
01:49:53: encoder thread frame - [100%] [avg time: 0.838 ms]
01:49:53: ==============================================================
01:49:53:
01:49:53:
01:49:53: Profiler CPU results:
01:49:53:
01:49:53: ==============================================================
01:49:53: video thread frame - [cpu time: avg 2.888 ms, total 234.001 ms] [avg calls per frame: 1]
01:49:53: | scene->Preprocess - [cpu time: avg 1.733 ms, total 140.401 ms] [avg calls per frame: 1]
01:49:53: GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
01:49:53: | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
01:49:53: | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
01:49:53: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
01:49:53: Convert444Threads - [cpu time: avg 0.229 ms, total 31.2 ms] [avg calls per frame: 2]
01:49:53: | Convert444toNV12 - [cpu time: avg 0.229 ms, total 31.2 ms] [avg calls per frame: 2]
01:49:53: encoder thread frame - [cpu time: avg 0.232 ms, total 15.6 ms] [avg calls per frame: 1]
01:49:53: ==============================================================
01:49:53:
01:49:53: =====Stream End: 2013-09-26, 01:49:53=================================================
01:50:00: =====Stream Start: 2013-09-26, 01:50:00===============================================
01:50:00: Multithreaded optimizations: On
01:50:00: Base resolution: 1920x1200
01:50:00: Output resolution: 960x600
01:50:00: ------------------------------------------
01:50:00: Loading up D3D10 on NVIDIA GeForce GTX 770...
01:50:00: ------------------------------------------
01:50:00: Audio Format: 48000hz
01:50:00: Playback device Default
01:50:00: ------------------------------------------
01:50:00: Using desktop audio input: Speakers (Auzentech X-Fi Forte)
01:50:00: Using 7.1 surround speaker setup
01:50:00: ------------------------------------------
01:50:00: Using auxilary audio input: Line-In (Auzentech X-Fi Forte)
01:50:00: ------------------------------------------
01:50:00: Audio Encoding: AAC
01:50:00: bitrate: 128
01:50:00: Using bitmap image
01:50:00: ------------------------------------------
01:50:00: device: Logitech HD Webcam C615,
01:50:00: device id \\?\usb#vid_046d&pid_082c&mi_02#6&3077f90c&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
01:50:00: chosen type: I420, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-2000000, fourCC: 'I420'
01:50:00: audio device: Disable,
01:50:00: audio device id Disabled,
01:50:00:
01:50:00: Using directshow input
01:50:00: Using Monitor Capture
01:50:01: Using bitmap image
01:50:01: ------------------------------------------
01:50:01: Video Encoding: x264
01:50:01: fps: 25
01:50:01: width: 960, height: 600
01:50:01: preset: veryfast
01:50:01: profile: high
01:50:01: keyint: 50
01:50:01: CBR: yes
01:50:01: CFR: no
01:50:01: max bitrate: 3000
01:50:01: buffer size: 3000
01:50:01: ------------------------------------------
01:50:01: MMDeviceAudioSource: Frequency for device 'Speakers (Auzentech X-Fi Forte)' is 1536000, samples per sec is 48000
01:50:01: MMDeviceAudioSource: Frequency for device 'Line-In (Auzentech X-Fi Forte)' is 384000, samples per sec is 48000
01:50:01: Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)
01:50:03: Using RTMP service: Twitch / Justin.tv
01:50:03: Server selection: rtmp://live-fra.justin.tv/app
01:50:03: Interface: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2 (ethernet, 1000 mbps)
01:50:04: Completed handshake with rtmp://live-fra.justin.tv/app in 414 ms.
01:50:05: SO_SNDBUF was at 8192
01:50:05: SO_SNDBUF is now 65536
01:50:06: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 19751 / 400384)
01:50:06: RTMPPublisher::Socketloop: Increasing send buffer to ISB 262144 (buffer: 53249 / 400384)
01:50:32: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
01:50:32: New Scene
01:50:32: Using Video Source
01:51:48: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
01:51:48: New Scene
01:51:48: Using bitmap image
01:51:48: ------------------------------------------
01:51:48: device: Logitech HD Webcam C615,
01:51:48: device id \\?\usb#vid_046d&pid_082c&mi_02#6&3077f90c&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
01:51:48: chosen type: I420, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-2000000, fourCC: 'I420'
01:51:48: audio device: Disable,
01:51:48: audio device id Disabled,
01:51:48:
01:51:48: Using directshow input
01:51:48: Using Monitor Capture
01:51:48: Using bitmap image
01:51:49: PERFORMANCE WARNING: Scene change took 865 ms, maybe some sources should be global sources?
01:52:25: Total frames encoded: 3596, total frames duplicated: 22 (0.61%)
01:52:25: Total frames rendered: 3586, number of late frames: 3 (0.08%) (it's okay for some frames to be late)
01:52:26: RTMPPublisher::SocketLoop: Graceful loop exit
01:52:26: Average send payload: 7361 bytes, average send interval: 18 ms
01:52:26: Number of times waited to send: 0, Waited for a total of 0 bytes
01:52:26: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
01:52:26: Number of bytes sent: 54905705
01:52:26:
01:52:26: Profiler time results:
01:52:26:
01:52:26: ==============================================================
01:52:26: video thread frame - [100%] [avg time: 2.181 ms] [children: 33.7%] [unaccounted: 66.3%]
01:52:26: | scene->Preprocess - [33.7%] [avg time: 0.736 ms]
01:52:26: GPU download and conversion - [100%] [avg time: 0.14 ms] [children: 92.9%] [unaccounted: 7.14%]
01:52:26: | flush - [75.7%] [avg time: 0.106 ms]
01:52:26: | CopyResource - [12.1%] [avg time: 0.017 ms]
01:52:26: | conversion to 4:2:0 - [5%] [avg time: 0.007 ms]
01:52:26: Convert444Threads - [100%] [avg time: 0.389 ms] [children: 98.7%] [unaccounted: 1.29%]
01:52:26: | Convert444toNV12 - [98.7%] [avg time: 0.384 ms]
01:52:26: encoder thread frame - [100%] [avg time: 0.838 ms]
01:52:26: ==============================================================
01:52:26:
01:52:26:
01:52:26: Profiler CPU results:
01:52:26:
01:52:26: ==============================================================
01:52:26: video thread frame - [cpu time: avg 0.865 ms, total 3104.42 ms] [avg calls per frame: 1]
01:52:26: | scene->Preprocess - [cpu time: avg 0.404 ms, total 1450.81 ms] [avg calls per frame: 1]
01:52:26: GPU download and conversion - [cpu time: avg 0.017 ms, total 62.4 ms] [avg calls per frame: 1]
01:52:26: | flush - [cpu time: avg 0.008 ms, total 31.2 ms] [avg calls per frame: 1]
01:52:26: | CopyResource - [cpu time: avg 0.008 ms, total 31.2 ms] [avg calls per frame: 1]
01:52:26: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
01:52:26: Convert444Threads - [cpu time: avg 0.44 ms, total 3151.22 ms] [avg calls per frame: 2]
01:52:26: | Convert444toNV12 - [cpu time: avg 0.44 ms, total 3151.22 ms] [avg calls per frame: 2]
01:52:26: encoder thread frame - [cpu time: avg 0.052 ms, total 187.201 ms] [avg calls per frame: 1]
01:52:26: ==============================================================
01:52:26:
01:52:26: =====Stream End: 2013-09-26, 01:52:26=================================================
01:52:50: Video Source Plugin instance deleted; removing dynamically loaded localization strings
 

AmiPolizeiFunk

New Member
Re: Audio cuts in and out when playing a video (movie)

EDIT: NVM! I think I had the plug-in installed incorrectly. I tried something different with the installation and now it seems to be fine.
 
Top