Question / Help Audio and dropped frames issue

[DaZCSGO]

Hi,

Getting constant dropped frames the past few days which is making it hard to stream, also my audio keep going out of sync with a dual pc setup, any help would be appreciated, log file attached.

 

[EBrito]

Post a complete log

 

[DaZCSGO]

Where do i do a complete log?

 

[DaZCSGO]

16:13:29.523: CPU Name: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
16:13:29.523: CPU Speed: 3991MHz
16:13:29.523: Physical Cores: 4, Logical Cores: 8
16:13:29.523: Physical Memory: 3548MB Total, 2005MB Free
16:13:29.523: Windows Version: 10.0 Build 15063 (revision: 296; 64-bit)
16:13:29.523: Running as administrator: false
16:13:29.523: Aero is Enabled (Aero is always on for windows 8 and above)
16:13:29.525: Portable mode: false
16:13:29.548: OBS 19.0.3 (64bit, windows)
16:13:29.548: ---------------------------------
16:13:29.549: ---------------------------------
16:13:29.549: audio settings reset:
16:13:29.549: samples per sec: 48000
16:13:29.549: speakers: 2
16:13:29.561: ---------------------------------
16:13:29.561: Initializing D3D11...
16:13:29.561: Available Video Adapters:
16:13:29.562: Adapter 1: Intel(R) HD Graphics 4600
16:13:29.562: Dedicated VRAM: 117964800
16:13:29.562: Shared VRAM: 1860263936
16:13:29.562: output 1: pos={0, 0}, size={1920, 1080}, attached=true
16:13:29.565: Loading up D3D11 on adapter Intel(R) HD Graphics 4600 (0)
16:13:29.569: D3D11 loaded successfully, feature level used: 45056
16:13:30.174: ---------------------------------
16:13:30.174: video settings reset:
16:13:30.174: base resolution: 1920x1080
16:13:30.174: output resolution: 1280x720
16:13:30.174: downscale filter: Lanczos
16:13:30.174: fps: 60/1
16:13:30.174: format: NV12
16:13:30.174: Audio monitoring device:
16:13:30.174: name: Default
16:13:30.174: id: default
16:13:30.174: ---------------------------------
16:13:30.224: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
16:13:30.227: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
16:13:30.244: [AMF] Encountered Exception during AMF initialization: Unable to load 'amfrt64.dll', error code 126.
16:13:30.244: Failed to initialize module 'enc-amf.dll'
16:13:30.349: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
16:13:30.357: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
16:13:30.368: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
16:13:30.383: Failed to load 'en-US' text for module: 'obs-browser.dll'
16:13:30.383: [browser_source: 'Version: 1.29.0']
16:13:30.415: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
16:13:30.415: (126)
16:13:30.522: [obs-websocket] you can haz websockets (version 4.0.0)
16:13:30.531: [obs-websocket] module loaded!
16:13:30.533: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/Qt5Network.dll' not found, loading of module failed
16:13:30.533: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/Qt5WebSockets.dll' not found, loading of module failed
16:13:30.570: Couldn't find VLC installation, VLC video source disabled
16:13:30.603: No blackmagic support
16:13:30.890: ---------------------------------
16:13:30.890: Loaded Modules:
16:13:30.890: win-wasapi.dll
16:13:30.890: win-mf.dll
16:13:30.890: win-dshow.dll
16:13:30.890: win-decklink.dll
16:13:30.890: win-capture.dll
16:13:30.890: vlc-video.dll
16:13:30.890: text-freetype2.dll
16:13:30.890: rtmp-services.dll
16:13:30.890: obs-x264.dll
16:13:30.890: obs-websocket.dll
16:13:30.890: obs-vst.dll
16:13:30.890: obs-transitions.dll
16:13:30.890: obs-text.dll
16:13:30.890: obs-qsv11.dll
16:13:30.890: obs-outputs.dll
16:13:30.890: obs-filters.dll
16:13:30.890: obs-ffmpeg.dll
16:13:30.890: obs-browser.dll
16:13:30.890: image-source.dll
16:13:30.890: frontend-tools.dll
16:13:30.890: enc-amf.dll
16:13:30.890: coreaudio-encoder.dll
16:13:30.890: ==== Startup complete ===============================================
16:13:30.901: All scene data cleared
16:13:30.901: ------------------------------------------------
16:13:30.934: WASAPI: Device 'VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)' initialized
16:13:31.292: ---------------------------------
16:13:31.292: [DShow Device: 'CC'] settings updated:
16:13:31.292: video device: AVerMedia HD Capture C985 Bus 3
16:13:31.292: video path: \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&96c6666&0&00e5#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a}
16:13:31.292: resolution: 1280x720
16:13:31.292: fps: 60.00 (interval: 166666)
16:13:31.292: format: YV12
16:13:31.294: using video device audio: yes
16:13:31.294: sample rate: 44100
16:13:31.294: channels: 2
16:13:31.294: audio type: Capture
16:13:31.385: warning: Stream #0: not enough frames to estimate rate; consider increasing probesize
16:13:31.615: warning: Stream #0: not enough frames to estimate rate; consider increasing probesize
16:13:31.840: adding 21 milliseconds of audio buffering, total audio buffering is now 21 milliseconds
16:13:31.852: warning: Stream #0: not enough frames to estimate rate; consider increasing probesize
16:13:32.093: warning: Stream #0: not enough frames to estimate rate; consider increasing probesize
16:13:34.463: Switched to scene 'PUBG'
16:13:34.824: ------------------------------------------------
16:13:34.824: Loaded scenes:
16:13:34.824: - scene 'START':
16:13:34.824: - source: 'CC' (dshow_input)
16:13:34.824: - source: 'STARTSCENE' (image_source)
16:13:34.824: - source: 'NEWNOTIFS' (browser_source)
16:13:34.824: - scene 'STANDBY':
16:13:34.824: - source: 'CC' (dshow_input)
16:13:34.824: - source: 'Webcam' (dshow_input)
16:13:34.824: - filter: 'Sharpen' (sharpness_filter)
16:13:34.824: - source: 'STANDBYNEW' (image_source)
16:13:34.824: - source: 'NEWRECENTDONO' (text_gdiplus)
16:13:34.824: - source: 'DONOLISTNUMBER' (text_gdiplus)
16:13:34.824: - source: 'DONORLIST1' (text_gdiplus)
16:13:34.824: - source: 'NEWNOTIFS' (browser_source)
16:13:34.824: - source: 'NEWTOPDSTANDBY' (text_gdiplus)
16:13:34.824: - source: 'troll' (image_source)
16:13:34.824: - source: 'rickroll' (image_source)
16:13:34.824: - source: 'wakemeup' (image_source)
16:13:34.824: - scene 'PUBG':
16:13:34.825: - source: 'CC' (dshow_input)
16:13:34.825: - source: 'Webcam' (dshow_input)
16:13:34.825: - filter: 'Sharpen' (sharpness_filter)
16:13:34.825: - source: 'lul' (image_source)
16:13:34.825: - source: 'subgoal' (image_source)
16:13:34.825: - source: 'subgoaltime' (image_source)
16:13:34.825: - source: 'subgoaltext' (text_gdiplus)
16:13:34.825: - source: 'NEWDAZFPS' (image_source)
16:13:34.825: - source: 'Image Slide Show' (slideshow)
16:13:34.825: - source: 'NEWTOPD' (text_gdiplus)
16:13:34.825: - source: 'NEWRECENTFOLLOWER' (text_gdiplus)
16:13:34.825: - source: 'NEWSUB' (text_gdiplus)
16:13:34.825: - source: 'NEWRECENTDONO' (text_gdiplus)
16:13:34.825: - source: 'CUPNEW' (browser_source)
16:13:34.825: - source: 'logo' (image_source)
16:13:34.825: - source: 'rickroll' (image_source)
16:13:34.825: - source: 'troll' (image_source)
16:13:34.825: - source: 'wakemeup' (image_source)
16:13:34.825: - source: 'rip' (image_source)
16:13:34.825: - source: 'NEWNOTIFS' (browser_source)
16:13:34.825: - source: 'subgoaltext2' (text_gdiplus)
16:13:34.825: - source: 'goaltext' (text_gdiplus)
16:13:34.825: - scene 'CC ONLY':
16:13:34.825: - source: 'CC' (dshow_input)
16:13:34.825: - scene 'END':
16:13:34.825: - source: 'CC' (dshow_input)
16:13:34.825: - source: 'ENDNEW' (image_source)
16:13:34.825: - source: 'NEWNOTIFS' (browser_source)
16:13:34.825: ------------------------------------------------
16:13:34.854: ---------------------------------
16:13:34.854: [DShow Device: 'Webcam'] settings updated:
16:13:34.854: video device: Logitech HD Pro Webcam C920
16:13:34.854: video path: \\?\usb#vid_046d&pid_082d&mi_00#6&50fc063&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
16:13:34.854: resolution: 432x240
16:13:34.854: fps: 20.00 (interval: 500000)
16:13:34.854: format: I420
16:18:24.908: adding 21 milliseconds of audio buffering, total audio buffering is now 42 milliseconds
16:22:06.605: [obs-websocket] new client connection from ::ffff:192.168.0.10:52200
16:22:52.691: Failed to open file 'C:/Users/DAZSTREAM/Desktop/Stream/sponsers/GamerSupps.png': No such file or directory
16:22:52.691: gs_image_file_init: Failed to load file 'C:/Users/DAZSTREAM/Desktop/Stream/sponsers/GamerSupps.png'
16:22:52.691: [image_source: '(null)'] failed to load texture 'C:/Users/DAZSTREAM/Desktop/Stream/sponsers/GamerSupps.png'
16:24:40.907: ---------------------------------
16:24:40.907: [x264 encoder: 'streaming_h264'] preset: veryfast
16:24:40.907: [x264 encoder: 'streaming_h264'] profile: high
16:24:40.909: [x264 encoder: 'streaming_h264'] settings:
16:24:40.909: rate_control: CBR
16:24:40.909: bitrate: 6000
16:24:40.909: buffer size: 6000
16:24:40.909: crf: 0
16:24:40.909: fps_num: 60
16:24:40.909: fps_den: 1
16:24:40.909: width: 1280
16:24:40.909: height: 720
16:24:40.909: keyint: 120
16:24:40.909: vfr: off
16:24:40.909:
16:24:40.909: [x264 encoder: 'streaming_h264'] custom settings: scenecut=0
16:24:40.922: [Media Foundation AAC: 'STREAM']: encoder created
16:24:40.922: bitrate: 160
16:24:40.922: channels: 2
16:24:40.922: sample rate: 48000
16:24:40.922: bits-per-sample: 16
16:24:40.922:
16:24:40.922: [rtmp stream: 'adv_stream'] Connecting to RTMP URL rtmp://live-lhr.twitch.tv/app...
16:24:40.961: [rtmp stream: 'adv_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
16:24:42.660: [rtmp stream: 'adv_stream'] Connection to rtmp://live-lhr.twitch.tv/app successful
16:24:42.665: ==== Streaming Start ===============================================
16:30:39.310: adding 21 milliseconds of audio buffering, total audio buffering is now 64 milliseconds
16:43:20.250: adding 21 milliseconds of audio buffering, total audio buffering is now 85 milliseconds
16:54:04.620: adding 21 milliseconds of audio buffering, total audio buffering is now 106 milliseconds
17:08:44.473: adding 21 milliseconds of audio buffering, total audio buffering is now 128 milliseconds
17:20:26.082: adding 21 milliseconds of audio buffering, total audio buffering is now 149 milliseconds
17:32:55.182: adding 21 milliseconds of audio buffering, total audio buffering is now 170 milliseconds
17:44:25.486: adding 21 milliseconds of audio buffering, total audio buffering is now 192 milliseconds
17:57:32.429: adding 21 milliseconds of audio buffering, total audio buffering is now 213 milliseconds
18:10:20.430: adding 21 milliseconds of audio buffering, total audio buffering is now 234 milliseconds
18:23:34.436: adding 21 milliseconds of audio buffering, total audio buffering is now 256 milliseconds
18:35:04.759: adding 21 milliseconds of audio buffering, total audio buffering is now 277 milliseconds
18:48:52.112: adding 21 milliseconds of audio buffering, total audio buffering is now 298 milliseconds
18:59:06.533: adding 21 milliseconds of audio buffering, total audio buffering is now 320 milliseconds
19:11:28.036: adding 21 milliseconds of audio buffering, total audio buffering is now 341 milliseconds

That's the only log I can see, where do you do a complete log what your asking for?

 

[EBrito]

That log is not complete, it does not show all info.
Try again or use Pastebin and copy all log content.

 

[EBrito]

It does not show "streaming stop", where important info is shown

 

[DaZCSGO]

That is the log I did from OBS studio

 

[DaZCSGO]

It does not show "streaming stop", where important info is shown

Oh cause i'm streaming now and that's my current log, shall i post for previous log from yesterday that had the issues also when i completed stream?

 

[EBrito]

OK, post previous log

 

[DaZCSGO]

Yesterdays log

 

[EBrito]

01:35:11.574: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 4517 (10.9%)

Network problems.
Reduce bitrate or try TCPOptimizer

Voicemeeter can be CPU intensive.

 

[DaZCSGO]

I have voicemeeter cause of the virtual audio setup, i've not struggled to stream 6k bitrate only past few days. My upload speed should easily handle it.

 

[DaZCSGO]

My CPU temps are sitting around 90C when streaming on OBS

 

[EBrito]

I recommend cleaning your PC and changing thermal paste.

 

[DaZCSGO]

I cleaned it, going to buy a new cpu cooler for it and add more thermal paste to see if that helps, about the audio issue how do i stop the capture card having audio delay after time?

 

[EBrito]

About audio:
https://obsproject.com/forum/threads/audio-going-out-of-sync-obs-19-0-2.69522/#post-297917
as this answer says: check if your avermedia source is 60hz or 59.94hz.

 

[DaZCSGO]

I'm confused, the capture card is 60hz, i reduced the bitrate right now and i'm getting worse dropped frames now in obs studio

 

[EBrito]

You are cpaturing 1280x720 from AVerMedia HD Capture C985
So, I think you should change VIDEO settings:
Canvas and output resolution set to 1280x720.

 

[DaZCSGO]

You are cpaturing 1280x720 from AVerMedia HD Capture C985
So, I think you should change VIDEO settings:
Canvas and output resolution set to 1280x720.

Even the canvas size does that matter?

 

[EBrito]

If your source is 1280x720, there is no need to set a 1920x1080 canvas. You are upscaling source and rescaling it down.
Extra unneeded work and worse final quality.