Question / Help Artifacts when recording, since changing GPUs

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Cookiezi

Member
Happened to me in the regular OBS too, thread: https://obsproject.com/forum/threads/artifacts-when-recording-since-changing-gpus.37373/

OBS Multiplatform log: https://gist.github.com/66484104799f75151b7a

I found out that the issue is happening only when I use the Direct3D 11 renderer and not when I use the OpenGL one, and only when I play games that render with the OpenGL API such as osu!, or The Binding of Isaac: Rebirth.
I get reduced in-game performance with the OpenGL renderer so I'd like to use the Direct3D 11 one.

Any help is appreciated!
 
D

dping

Active Member
Cookiezi said:
Happened to me in the regular OBS too, thread: https://obsproject.com/forum/threads/artifacts-when-recording-since-changing-gpus.37373/

OBS Multiplatform log: https://gist.github.com/66484104799f75151b7a

I found out that the issue is happening only when I use the Direct3D 11 renderer and not when I use the OpenGL one, and only when I play games that render with the OpenGL API such as osu!, or The Binding of Isaac: Rebirth.
I get reduced in-game performance with the OpenGL renderer so I'd like to use the Direct3D 11 one.

Any help is appreciated!
Click to expand...
when I change GPUs, even if its the same chip manufacturer, I use DDU to wipe the old drivers properly in safemode then reinstall the new ones. Note that windows 10 likes to install drivers from windows update, I would disable that as well
 
C

Cookiezi

Member
dping said:
when I change GPUs, even if its the same chip manufacturer, I use DDU to wipe the old drivers properly in safemode then reinstall the new ones. Note that windows 10 likes to install drivers from windows update, I would disable that as well
Click to expand...
I already did it but not in safemode (I doubt it made it not work correctly), I'm pretty sure that the old drivers are not the issue.
 
D

dping

Active Member
Cookiezi said:
I already did it but not in safemode (I doubt it made it not work correctly), I'm pretty sure that the old drivers are not the issue.
Click to expand...
suit yourself. I have no issues with doing it the right way. safemode ensures that drivers are not being used when removed.

EDIT: tbh, I dont know if it will fix it, but when something changes, I often look there first.
 
C

Cookiezi

Member
dping said:
suit yourself. I have no issues with doing it the right way. safemode ensures that drivers are not being used when removed.

EDIT: tbh, I dont know if it will fix it, but when something changes, I often look there first.
Click to expand...
I tried it and it didn't fix my issue :/
 
C

Cookiezi

Member
dping said:
The only other thing I can think of to try is to underclock your GPU slightly. what is your GPU? the log doesn't show what it is.
Click to expand...
Tried underclocking both memory/core clocks, didn't do anything :(
My GPU is the Sapphire R9 380 4GB NITRO card.

gljqfva.png
 
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dping

Active Member
Cookiezi said:
Tried underclocking both memory/core clocks, didn't do anything :(
My GPU is the Sapphire R9 380 4GB NITRO card.

gljqfva.png
Click to expand...
you wouldn't happen to have raptr installed, aka gaming evolved? try uninstalling that or disable the recording/streaming function. when I get a new driver install, I always do a custom install and leave gaming evolved out of the install (which comes with the driver).
 
C

Cookiezi

Member
dping said:
you wouldn't happen to have raptr installed, aka gaming evolved? try uninstalling that or disable the recording/streaming function. when I get a new driver install, I always do a custom install and leave gaming evolved out of the install (which comes with the driver).
Click to expand...
I removed it completely just like I removed GeForce Experience when I had an nvidia card
 
C

Cookiezi

Member
Bump! Is there any found workaround for this issue?
I actuallly start to think this isn't an issue with AMD because I reported the issue over 5 times and within 3 driver updates it's not fixed yet.
 
C

Cookiezi

Member
Bump!
A whole new version of the AMD drivers was released, they switched from "Catalyst" to "Crimson" and promise full Windows 10 support yet the issue still persists.

I really suspect that the incompability is within OBS.

Did anyone find a workaround for it?
 
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dping

Active Member
Cookiezi said:
Bump!
A whole new version of the AMD drivers was released, they switched from "Catalyst" to "Crimson" and promise full Windows 10 support yet the issue still persists.

I really suspect that the incompability is within OBS.

Did anyone find a workaround for it?
Click to expand...
At this point I wouldn't be surprised if it was your hardware unless you're telling me the majority of people with a Tonga/Antigua has this issue. Can you roll back to a previous driver and have this issue? 15.7? 14.9?
 
C

Cookiezi

Member
dping said:
At this point I wouldn't be surprised if it was your hardware unless you're telling me the majority of people with a Tonga/Antigua has this issue. Can you roll back to a previous driver and have this issue? 15.7? 14.9?
Click to expand...
I still get it with both of the older driver versions.
And I guess that many users also have this issue because on my older threads people said that it's a popular issue within R9 Series users.

I don't think my hardware can be faulty as I got the GPU 2 months ago and this issue was there even at the first day I used the GPU.
 
Harold

Harold

Active Member
R9 GPU, OpenGL game.

Some people report success with opengl renderer in OBS-MP. Your mileage may vary.
 
D

dping

Active Member
Cookiezi said:
I still get it with both of the older driver versions.
And I guess that many users also have this issue because on my older threads people said that it's a popular issue within R9 Series users.

I don't think my hardware can be faulty as I got the GPU 2 months ago and this issue was there even at the first day I used the GPU.
Click to expand...
Wait what? your issue has been there since day 1 and you dont think its a hardware issue? I'm not convinced either way but I dont think this issue is typical. I would see about RMA since you have a backup GPU for now.

Lastly, make sure your disable hardware decoding in steam as I've heard people having issues with this.
 
J

jonni0171

New Member
dping said:
Wait what? your issue has been there since day 1 and you dont think its a hardware issue? I'm not convinced either way but I dont think this issue is typical. I would see about RMA since you have a backup GPU for now.

Lastly, make sure your disable hardware decoding in steam as I've heard people having issues with this.
Click to expand...
I only have this Problem with artifacts in obs, and no other recording Software (not even xsplit which i literally hate) so im guessing its not a Hardware issue...
 
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