Bug Report An unspecified error occurred while recording

Suslik V

Suslik V

Active Member
Yes, folder at the root directory of the drive, like "C:\Temp" or "E:\Temp"
  1. New log-file?
  2. How often the error happens?
  3. Maybe you forgot to add OBS Studio to your security software (Antivirus) trust list?
  4. Can you run OBS Studio as admin?
  5. Try to create new Profile and new Scene Collection and try to record (just record! don't add any sources or make changes, just record the black screen). Any changes?
Edit: the error from the log was:
Code: 
15:03:00.580: [ffmpeg muxer: 'adv_file_output'] os_process_pipe_write for info structure failed
 
Last edited:
Suslik V

Suslik V

Active Member
Actually, that was mentioned by @R1CH, and when you create new folder you already have privileges to make changes to it (usually), and system folders (like "Program Files") or any other that were made by other application or by other user or left from other installation may has completely different access rights.
 
J

JCA

New Member
Just installed the latest version for Windows and its my first time trying to use this software but I have the same issue.

I created a new dir for output files but the error happens as soon as I click start recording.



12-11-2017_5-35-09_PM.jpg



Log files below, thanks for any help.


https://gist.github.com/anonymous/1be56f4cfbc60fb207849be99a7234c1

https://gist.github.com/anonymous/484f95b08d0ce85024bfa24b9f3a948b
 
P

PCMan123

New Member
Suslik V said:
Yes, folder at the root directory of the drive, like "C:\Temp" or "E:\Temp"
  1. New log-file?
  2. How often the error happens?
  3. Maybe you forgot to add OBS Studio to your security software (Antivirus) trust list?
  4. Can you run OBS Studio as admin?
  5. Try to create new Profile and new Scene Collection and try to record (just record! don't add any sources or make changes, just record the black screen). Any changes?
Edit: the error from the log was:
Code: 
15:03:00.580: [ffmpeg muxer: 'adv_file_output'] os_process_pipe_write for info structure failed
Click to expand...

no changes
 
P

PCMan123

New Member
Suslik V said:
@PCMan123 please, post your log-file right after the recording attempt failed.
Click to expand...


13:38:13.639: CPU Name: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
13:38:13.639: CPU Speed: 3193MHz
13:38:13.639: Physical Cores: 4, Logical Cores: 4
13:38:13.639: Physical Memory: 8152MB Total, 2315MB Free
13:38:13.639: Windows Version: 10.0 Build 17134 (revision: 285; 64-bit)
13:38:13.639: Running as administrator: false
13:38:13.640: Aero is Enabled (Aero is always on for windows 8 and above)
13:38:13.640: Windows 10 Gaming Features:
13:38:13.640: Game Bar: On
13:38:13.640: Game DVR: On
13:38:13.640: Game DVR Background Recording: Off
13:38:13.648: Sec. Software Status:
13:38:13.657: Windows Defender Antivirus: disabled (AV)
13:38:13.657: Norton Security: enabled (AV)
13:38:13.657: Norton Security: enabled (FW)
13:38:13.657: Windows Firewall: disabled (FW)
13:38:13.658: Windows Defender Antivirus: disabled (ASW)
13:38:13.658: Browser Hardware Acceleration: true
13:38:13.658: Portable mode: false
13:38:13.967: OBS 22.0.2 (64-bit, windows)
13:38:13.967: ---------------------------------
13:38:14.009: ---------------------------------
13:38:14.009: audio settings reset:
13:38:14.009: samples per sec: 44100
13:38:14.009: speakers: 2
13:38:14.011: ---------------------------------
13:38:14.011: Initializing D3D11...
13:38:14.011: Available Video Adapters:
13:38:14.019: Adapter 1: AMD Radeon (TM) R7 370 Series
13:38:14.019: Dedicated VRAM: 4274110464
13:38:14.019: Shared VRAM: 4274497536
13:38:14.019: output 1: pos={0, 0}, size={1366, 768}, attached=true
13:38:14.029: Loading up D3D11 on adapter AMD Radeon (TM) R7 370 Series (0)
13:38:14.080: D3D11 loaded successfully, feature level used: 45056
13:38:15.935: ---------------------------------
13:38:15.935: video settings reset:
13:38:15.935: base resolution: 1366x768
13:38:15.935: output resolution: 1092x614
13:38:15.935: downscale filter: Bicubic
13:38:15.935: fps: 30/1
13:38:15.935: format: NV12
13:38:15.935: YUV mode: 601/Partial
13:38:15.938: Audio monitoring device:
13:38:15.938: name: Default
13:38:15.938: id: default
13:38:15.939: ---------------------------------
13:38:15.944: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
13:38:15.946: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
13:38:16.470: [AMF] Version 2.4.2 loaded (Compiled: 1.4.7.0, Runtime: 1.4.9.0, Library: 1;4;9;0;18.30.17.01;201809111419;CL#1604289).
13:38:16.588: [AMF] [Capability Manager] Testing Direct3D 11 Adapter 'AMD Radeon (TM) R7 370 Series (VEN_1002/DEV_6811/SUB_20151462/REV_0081)':
13:38:16.588: H264/AVC: Supported
13:38:16.588: H265/HEVC: Not Supported
13:38:16.588:
13:38:16.683: [AMF] [Capability Manager] Testing Direct3D 9 Adapter 'AMD Radeon (TM) R7 370 Series [\\.\DISPLAY9] (VEN_1002/DEV_6811/SUB_20151462/REV_0081)':
13:38:16.683: H264/AVC: Supported
13:38:16.683: H265/HEVC: Not Supported
13:38:16.683:
13:38:16.684: [AMF] [H265/HEVC] Not supported by any GPU, disabling...
13:38:16.717: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
13:38:16.718: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
13:38:16.718: (127)
13:38:16.718: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
13:38:16.720: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
13:38:16.722: [obs-browser]: Version 2.1.5
13:38:16.742: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
13:38:16.742: (126)
13:38:17.137: Couldn't find VLC installation, VLC video source disabled
13:38:17.144: No blackmagic support
13:38:17.158: ---------------------------------
13:38:17.159: Loaded Modules:
13:38:17.159: win-wasapi.dll
13:38:17.159: win-mf.dll
13:38:17.159: win-dshow.dll
13:38:17.159: win-decklink.dll
13:38:17.159: win-capture.dll
13:38:17.159: vlc-video.dll
13:38:17.159: text-freetype2.dll
13:38:17.159: rtmp-services.dll
13:38:17.159: obs-x264.dll
13:38:17.159: obs-vst.dll
13:38:17.159: obs-transitions.dll
13:38:17.159: obs-text.dll
13:38:17.159: obs-qsv11.dll
13:38:17.159: obs-outputs.dll
13:38:17.159: obs-filters.dll
13:38:17.159: obs-ffmpeg.dll
13:38:17.159: obs-browser.dll
13:38:17.159: image-source.dll
13:38:17.159: frontend-tools.dll
13:38:17.159: enc-amf.dll
13:38:17.159: coreaudio-encoder.dll
13:38:17.159: ---------------------------------
13:38:17.159: ==== Startup complete ===============================================
13:38:17.160: Service '' not found
13:38:17.165: All scene data cleared
13:38:17.165: ------------------------------------------------
13:38:17.252: WASAPI: Device 'Speakers (High Definition Audio Device)' initialized
13:38:17.269: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
13:38:17.289: WASAPI: Device 'Microphone (High Definition Audio Device)' initialized
13:38:17.797: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
13:38:18.111: Switched to scene 'Gaming'
13:38:18.119: ------------------------------------------------
13:38:18.119: Loaded scenes:
13:38:18.119: - scene 'Gaming':
13:38:18.119: - source: 'Display Capture' (monitor_capture)
13:38:18.119: - source: 'Game Capture' (game_capture)
13:38:18.119: ------------------------------------------------
13:38:18.258: CalculateFileHash: Failed to open file 'C:\Users\pc\AppData\Roaming\obs-studio\updates\whatsnew.json':
 
Suslik V

Suslik V

Active Member
@PCMan123 The log says that you didn't hit the Recording button, you din't try it as admin, and only encoder you can use on your PC is Software x264 and AMD encoder. Try again.
 
P

PCMan123

New Member
Suslik V said:
@PCMan123 The log says that you didn't hit the Recording button, you din't try it as admin, and only encoder you can use on your PC is Software x264 and AMD encoder. Try again.
Click to expand...

what does that mean? the only encoder i can use is software x264 and AMD encoder
 
Last edited:
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