Question / Help AMD FX - Need help!

[GingerAle]

Hi,

I really need help with this as I have tried everything I know and also got some help from others. I am trying to use OBS from laptop hooked up to elgato hd60 for xbox one streaming to Twitch. I have tried both obs studio and classic. It is lagging and sometimes or just froze on screen just in Preview. I feel like I have tried a million settings with nothing changing. I dropped the resolution downscale to the lowest it will go 3.00 (640 x 360) When it was on this setting it would move very slightly but still lagging a lot and again this is just on preview. I have checked all programs running in the background. Download is over 100 and upload is 10. Any help on this would be greatly appreciated.

Skip this part if you don't care about the backstory of this: This is a brand new computer that a friend bought and I have helped him get everything setup. We tried both wireless and wired. He had to buy a usb to ethernet as his laptop did not have that. I really want to get this working for him especially since he just spent all this money to stream. I am completely stumped since he just got this new system and upgraded his internet so I thought it should be working fine with obs and streaming. I have only ever worked with Intel for years and never had any issues with them so not sure if this is an AMD issue or not. I do not currently have his log file for obs but will add it if needed once I can try and help him again today.


Specs:
Windows 10
CPU: AMD FX 9800p
Graphics: AMD Radeon R7
RAM:8gb

 

[GingerAle]

Okay so update is it works at 768x432 but it is still choppy at moments. I would really like to help my friend to increase the resolution if possible. If we increase it at all it lags or is choppy to much. Thank you in advance for any help you can give me. It is greatly appreciated!

 

[Boildown]

Use the best settings you've been able to come up with yourself, wired, on OBS Studio, and then record or stream for at least five minutes of high action gameplay. Then come back here and post the log file from that session. Then maybe we can help you.

Edit: Also, uninstall the Windows 10 Anniversary Update.

 

[GingerAle]

Okay Thank you! Here you go - He is currently using OBS classic

15:15:54: CLR host plugin strings not found, dynamically loading 4 strings
15:15:54: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
15:15:54: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
15:15:54: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
15:15:54: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
15:15:55: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
15:15:55: CLRHost::LoadPlugins() attempting to load the plugin assembly CLRBrowserSourcePlugin
15:15:55: CLRHost:: Could not find/load browser settings at location C:\Users\micha\AppData\Roaming\OBS\pluginData\browser.json
15:15:55: CLRHost:: Exception: System.IO.FileNotFoundException: Could not find file 'C:\Users\micha\AppData\Roaming\OBS\pluginData\browser.json'.
15:15:55: File name: 'C:\Users\micha\AppData\Roaming\OBS\pluginData\browser.json'
15:15:55:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
15:15:55:    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
15:15:55:    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
15:15:55:    at CLRBrowserSourcePlugin.Shared.BrowserSettings.Reload()
15:15:55: CLRHost::LoadPlugins() successfully added CLR plugin [Type: CLRBrowserSourcePlugin.CLRBrowserSourcePlugin, Name: CLR Browser Source Plugin]
15:16:23: Open Broadcaster Software v0.659b - 32bit (´・ω・｀)
15:16:23: -------------------------------
15:16:23: CPU Name: AMD FX-9800P RADEON R7, 12 COMPUTE CORES 4C+8G
15:16:23: CPU Speed: 2695MHz
15:16:23: Physical Memory:  4095MB Total, 4095MB Free
15:16:23: stepping id: 1, model 101, family 21, type 0, extmodel 3, extfamily 3, HTT 1, logical cores 4, total cores 4
15:16:23: monitor 1: pos={0, 0}, size={1920, 1080}
15:16:23: Windows Version: 10.0 Build 10586 (revision 589)
15:16:23: Aero is Enabled
15:16:23: -------------------------------
15:16:23: OBS Modules:
15:16:23: Base Address     Module
15:16:23: 00970000         OBS.exe
15:16:23: 5C440000         OBSApi.dll
15:16:23: 5C8B0000         CLRHostPlugin.dll
15:16:23: 5B300000         DShowPlugin.dll
15:16:23: 5C2E0000         GraphicsCapture.dll
15:16:23: 5B2D0000         NoiseGate.dll
15:16:23: 5C9F0000         PSVPlugin.dll
15:16:23: 5B2B0000         scenesw.dll
15:16:23: ------------------------------------------
15:16:23: Adapter 1
15:16:23:   Video Adapter: AMD Radeon(TM) R7 Graphics
15:16:23:   Video Adapter Dedicated Video Memory: 520089600
15:16:23:   Video Adapter Shared System Memory: 3774812160
15:16:23:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
15:16:23: =====Stream Start: 2016-10-11, 15:16:23===============================================
15:16:23:   Multithreaded optimizations: On
15:16:23:   Base resolution: 1920x1080
15:16:23:   Output resolution: 768x432
15:16:23: ------------------------------------------
15:16:23: Loading up D3D10 on AMD Radeon(TM) R7 Graphics (Adapter 1)...
15:16:23: ------------------------------------------
15:16:23: Audio Format: 44100 Hz
15:16:23: ------------------------------------------
15:16:23: Audio Channels: 2 Ch
15:16:23: Playback device Default
15:16:23: ------------------------------------------
15:16:23: Using desktop audio input: Speakers (Conexant SmartAudio HD)
15:16:23: Global Audio time adjust: 0
15:16:23: ------------------------------------------
15:16:23: Using auxilary audio input: Internal Microphone (Conexant SmartAudio HD)
15:16:23: Mic time offset: 0
15:16:23: ------------------------------------------
15:16:23: Audio Encoding: AAC
15:16:23:     bitrate: 128
15:16:23: ------------------------------------------
15:16:23:     device: Elgato Game Capture HD,
15:16:23:     device id {39F50F4C-99E1-464A-B6F9-D605B4FB5918},
15:16:23:     chosen type: UYVY, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-333333
15:16:23:     use buffering: false - 0, fourCC: 'UYVY'
15:16:23:     audio device: Disable,
15:16:23:     audio device id Disabled,
15:16:23:     audio time offset 0,
15:16:23:
15:16:26:     Elgato Game Capture: force buffering with 1 msec
15:16:28: Using directshow input
15:16:30: Scene buffering time set to 2500
15:16:30: ------------------------------------------
15:16:30: Video Encoding: x264
15:16:30:     fps: 30
15:16:30:     width: 768, height: 432
15:16:30:     preset: veryfast
15:16:30:     profile: main
15:16:30:     keyint: 60
15:16:30:     CBR: yes
15:16:30:     CFR: yes
15:16:30:     max bitrate: 2000
15:16:30:     buffer size: 2000
15:16:30: ------------------------------------------
15:16:32: Audio timestamp for device 'Internal Microphone (Conexant SmartAudio HD)' was behind target timestamp by 21291325
15:16:35: Using RTMP service: Twitch
15:16:35:   Server selection: rtmp://live-jfk.twitch.tv/app
15:16:35:   Interface: Realtek USB GbE Family Controller #2 (ethernet, 1000 mbps)
15:16:35: Completed handshake with rtmp://live-jfk.twitch.tv/app in 287 ms.
15:16:37: SO_SNDBUF was at 65536
15:22:14: FlushBufferedVideo: Flushing 57 packets over 1867 ms
15:22:16: Total frames encoded: 10301, total frames duplicated: 686 (6.66%)
15:22:16: Total frames rendered: 10323, number of late frames: 2 (0.02%) (it's okay for some frames to be late)
15:22:16: ~RTMPPublisher: Packet flush completed in 134 ms
15:22:16: ~RTMPPublisher: Send thread terminated in 0 ms
15:22:16: RTMPPublisher::SocketLoop: Graceful loop exit
15:22:16: ~RTMPPublisher: Socket thread terminated in 1 ms
15:22:19:
15:22:19: Profiler time results:
15:22:19:
15:22:19: ==============================================================
15:22:19: video thread frame - [100%] [avg time: 8.231 ms] [children: 78.2%] [unaccounted: 21.8%]
15:22:19: | scene->Preprocess - [58.5%] [avg time: 4.819 ms]
15:22:19: | GPU download and conversion - [19.7%] [avg time: 1.618 ms] [children: 18.5%] [unaccounted: 1.13%]
15:22:19: | | flush - [16.4%] [avg time: 1.35 ms]
15:22:19: | | CopyResource - [1.17%] [avg time: 0.096 ms]
15:22:19: | | conversion to 4:2:0 - [0.96%] [avg time: 0.079 ms]
15:22:19: Convert444Threads - [100%] [avg time: 0.841 ms] [children: 95.5%] [unaccounted: 4.52%]
15:22:19: | Convert444toNV12 - [95.5%] [avg time: 0.803 ms]
15:22:19: encoder thread frame - [100%] [avg time: 2.116 ms] [children: 14.4%] [unaccounted: 85.6%]
15:22:19: | sending stuff out - [14.4%] [avg time: 0.304 ms]
15:22:19: ==============================================================
15:22:19:
15:22:19:
15:22:19: Profiler CPU results:
15:22:19:
15:22:19: ==============================================================
15:22:19: video thread frame - [cpu time: avg 4.837 ms, total 49937.5 ms] [avg calls per frame: 1]
15:22:19: | scene->Preprocess - [cpu time: avg 3.673 ms, total 37921.9 ms] [avg calls per frame: 1]
15:22:19: | GPU download and conversion - [cpu time: avg 0.346 ms, total 3578.13 ms] [avg calls per frame: 1]
15:22:19: | | flush - [cpu time: avg 0.22 ms, total 2281.25 ms] [avg calls per frame: 1]
15:22:19: | | CopyResource - [cpu time: avg 0.059 ms, total 609.375 ms] [avg calls per frame: 1]
15:22:19: | | conversion to 4:2:0 - [cpu time: avg 0.016 ms, total 171.875 ms] [avg calls per frame: 1]
15:22:19: Convert444Threads - [cpu time: avg 0.655 ms, total 13437.5 ms] [avg calls per frame: 2]
15:22:19: | Convert444toNV12 - [cpu time: avg 0.633 ms, total 12984.4 ms] [avg calls per frame: 2]
15:22:19: encoder thread frame - [cpu time: avg 1.012 ms, total 10375 ms] [avg calls per frame: 1]
15:22:19: | sending stuff out - [cpu time: avg 0.042 ms, total 437.5 ms] [avg calls per frame: 1]
15:22:19: ==============================================================
15:22:19:
15:22:19: =====Stream End: 2016-10-11, 15:22:19=================================================
15:22:40: ~RTMPPublisher: Final socket shutdown completed in 24158 ms
15:22:40: Average send payload: 5389 bytes, average send interval: 20 ms
15:22:40: Number of times waited to send: 0, Waited for a total of 0 bytes
15:22:40: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
15:22:40: Number of bytes sent: 88766688
15:23:25: CLR host plugin instance deleted; removing dynamically loaded localization strings
15:23:25: Terminating 0x23c8

 

[Boildown]

I expected better performance than that. I guess that CPU isn't strong enough, try SuperFast preset. Again, make sure the Anniversary Update is not installed.

15:16:30: Scene buffering time set to 2500

Why is this set so high?

Also, you should try OBS Studio.

 

[GingerAle]

Thank you for your help. I am not sure why that was set so high. We were trying everything and I know they were not all good choices.