Bug Report Always black screen

T

timmel789

New Member
Dear people,

I am trying to stream starcraft 2 but i=I always have a black screen. I can see my overlay and I hear sound.
Does someone have an idea what to do?

Ty for your help
 
M

micechal

Member
Could you post a log, please? Also, what source are you using to capture Starcraft? Is everything ok on preview but the problem is with stream?
 
T

timmel789

New Member
I don't know what u mean "what capture source are u using. I think im doing something wron here.

My preview is black screen. I only see my overlay.

Thank you for u help

this is my log
Code: 
Open Broadcaster Software v0.456a - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
CPU Speed: 2294MHz
Physical Memory:  4007MB Total, 1568MB Free
stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
Windows Version: 6.1 Build 7601 S
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: NVIDIA GeForce GT 540M    
  Video Adapter Dedicated Video Memory: 2096693248
  Video Adapter Shared System Memory: 1832798208
------------------------------------------
Adapter 2
  Video Adapter: NVIDIA GeForce GT 540M    
  Video Adapter Dedicated Video Memory: 2096693248
  Video Adapter Shared System Memory: 1832798208
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using bitmap image
Using Monitor Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 173, number of frames that lagged: 173 (100.00%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using bitmap image
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 259, number of frames that lagged: 1 (0.39%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using bitmap image
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 3416, number of frames that lagged: 20 (0.59%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using bitmap image
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Using Window Capture
Total frames rendered: 1212, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using bitmap image
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 34, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using bitmap image
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Using Window Capture
Total frames rendered: 1418, number of frames that lagged: 12 (0.85%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using bitmap image
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 11358, number of frames that lagged: 5 (0.04%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Using bitmap image
Using bitmap image
Using bitmap image
Total frames rendered: 10529, number of frames that lagged: 28 (0.27%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using bitmap image
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 913, number of frames that lagged: 2 (0.22%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using bitmap image
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
bufferTime: 2516, outputRateWindowTime: 1000, dropThreshold: 3016
Total frames rendered: 1139, number of frames that lagged: 146 (12.82%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 188, number of frames that lagged: 2 (1.06%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Using Window Capture
Total frames rendered: 2585, number of frames that lagged: 7 (0.27%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
++++++++++++++++++++++++++++++++++++++++++++++++++++++
  New Scene
Using Window Capture
Using bitmap image
bufferTime: 2457, outputRateWindowTime: 1000, dropThreshold: 2957
Total frames rendered: 1932, number of frames that lagged: 15 (0.78%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 1365, number of frames that lagged: 8 (0.59%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
Total frames rendered: 235, number of frames that lagged: 22 (9.36%) (it's okay for some frames to lag)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
bufferTime: 2461, outputRateWindowTime: 1000, dropThreshold: 2961
Total frames rendered: 2096, number of frames that lagged: 248 (11.83%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microfoon (Corsair Vengeance 1500)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using bitmap image
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: fast
    CBR: no
    max bitrate: 2000
    buffer size: 2200
    quality: 8
------------------------------------------
bufferTime: 2266, outputRateWindowTime: 1000, dropThreshold: 2766
Total frames rendered: 1404, number of frames that lagged: 206 (14.67%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End=======================================================================

Profiler results:

==============================================================
frame - [100%] [avg time: 10.602 ms] [avg calls per frame: 1] [children: 92.5%] [unaccounted: 7.53%]
| scene->Preprocess - [19.6%] [avg time: 2.076 ms] [avg calls per frame: 1]
| video encoding and uploading - [72.9%] [avg time: 7.728 ms] [avg calls per frame: 1] [children: 36.7%] [unaccounted: 36.2%]
| | CopyResource - [0.453%] [avg time: 0.048 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.17%] [avg time: 0.018 ms] [avg calls per frame: 0]
| | call to encoder - [36%] [avg time: 3.82 ms] [avg calls per frame: 0]
| | sending stuff out - [0.0849%] [avg time: 0.009 ms] [avg calls per frame: 0]
==============================================================

Memory Leaks Were Detected.
 
M

micechal

Member
Please update to 0.461a and see if it gets any better. Do you see your 'Image' on preview or it's just black screen? Do you see something like this: http://i.imgur.com/XE6YH.png or absolutely nothing, a black screen? Maybe try updating your DirectX and video card drivers.
 
T

timmel789

New Member
I can see images. Its a PNG.

I did the update but still having the problems.

I see image but not the game.(in stream and in preview.)
 
M

micechal

Member
Are you sure that you're proprly setting up your scenes? Have a look at this: viewtopic.php?f=18&t=402 Also, make sure your Windows is up to date by running Windows Update. Run Dxwebsetup to maxe sure[/u that you've got the latest DirectX version.
 
Krazy

Krazy

Town drunk
Are you running an SLI setup? It seems like you are. Can you try disabling SLI and then check if it works?
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
This seems as though it can happen on occasion with some mobile machines, not entirely sure why though.
 
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