Question / Help all options black screen all modes

hawkx27

New Member
Hi, first i'd like to say thanks for all the hard work you have obviously put into this program, it looks great.

I'm having an issue where what gets recorded is always black. I have successfully gotten a preview to show up of my desktop when recording a monitor however when i record even my monitor it shows up as nothing but a black screen. The audio is recorded fine. I have also tried recording a game capture of xcom: enemy within which showed up as a black screen as well. I updated windows, rooted around on the forums for about an hour reading other peoples problems and i couldn't find anything resembling mine. I saw other people with this issue using laptops and who had dual video cards but i have only one video card and am using a homebuilt desktop. I'm running an I7 2.8 ghz processor on windows 7 with 6 gigs of ram and a radeon hd 5900 graphics card.

I have messed with almost every option in teh settings trying to find something that will record anything with no luck. Thanks for any help, i wouldn't have asked unless i felt like it was the only option left, i'm sure you are busy. I will likely not reply in a timely fashion, i just finished a 12 hour work shift and i have to get some sleep before i head back in for another one in 9 hours. Q____Q fml.

here is my log for the final two attempts, one is of a monitor capture with a working preview but no recorded video and the other is a game capture of xcom that also didn't work. During the capture i tried resizing the video and stuff so you might see that in log somewhere? idk, that was one of the only other things i hadn't tried. Also i should note i'm just trying to do a local recording, not stream. I don't care about streaming.

10:20:39: Open Broadcaster Software v0.592b - 32bit (´・ω・`)
10:20:39: -------------------------------
10:20:39: CPU Name: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
10:20:39: CPU Speed: 2786MHz
10:20:39: Physical Memory: 4095MB Total, 3520MB Free
10:20:39: stepping id: 5, model 26, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
10:20:39: monitor 1: pos={0, 0}, size={1920, 1200}
10:20:39: Windows Version: 6.1 Build 7601 S
10:20:39: Aero is Enabled
10:20:39: -------------------------------
10:20:39: OBS Modules:
10:20:39: Base Address Module
10:20:39: 01380000 OBS.exe
10:20:39: 502A0000 OBSApi.dll
10:20:39: 6D9C0000 DShowPlugin.dll
10:20:39: 6F230000 GraphicsCapture.dll
10:20:39: 6D920000 NoiseGate.dll
10:20:39: 6D460000 PSVPlugin.dll
10:20:39: ------------------------------------------
10:20:39: Adapter 1
10:20:39: Video Adapter: ATI Radeon HD 5900 Series
10:20:39: Video Adapter Dedicated Video Memory: 2120892416
10:20:39: Video Adapter Shared System Memory: 2948165632
10:20:39: Video Adapter Output 1: pos={0, 0}, size={1920, 1200}, attached=true
10:20:39: =====Stream Start: 2013-12-30, 10:20:39===============================================
10:20:39: Multithreaded optimizations: On
10:20:39: Base resolution: 1920x1200
10:20:39: Output resolution: 1920x1200
10:20:39: ------------------------------------------
10:20:39: Loading up D3D10 on ATI Radeon HD 5900 Series (Adapter 1)...
10:20:39: ------------------------------------------
10:20:39: Audio Format: 48000hz
10:20:39: Playback device Default
10:20:39: ------------------------------------------
10:20:39: Using desktop audio input: Speakers (High Definition Audio Device)
10:20:39: ------------------------------------------
10:20:39: Using auxilary audio input: Microphone (Samson C01U )
10:20:39: ------------------------------------------
10:20:39: Audio Encoding: AAC
10:20:39: bitrate: 128
10:20:39: Using Monitor Capture
10:20:39: Using graphics capture
10:20:39: Scene buffering time set to 700
10:20:39: ------------------------------------------
10:20:39: Video Encoding: x264
10:20:39: fps: 30
10:20:39: width: 1920, height: 1200
10:20:39: preset: veryfast
10:20:39: profile: high
10:20:39: keyint: 250
10:20:39: CBR: no
10:20:39: CFR: yes
10:20:39: max bitrate: 3000
10:20:39: buffer size: 3000
10:20:39: quality: 10
10:20:39: ------------------------------------------
10:20:39: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
10:20:39: MMDeviceAudioSource: Frequency for device 'Microphone (Samson C01U )' is 176400, samples per sec is 44100
10:21:08: Total frames encoded: 838, total frames duplicated: 278 (33.17%)
10:21:08: Total frames rendered: 557, number of late frames: 286 (51.35%) (it's okay for some frames to be late)
10:21:08:
10:21:08: Profiler time results:
10:21:08:
10:21:08: ==============================================================
10:21:08: video thread frame - [100%] [avg time: 50.524 ms] [children: 99.7%] [unaccounted: 0.338%]
10:21:08: | scene->Preprocess - [97.9%] [avg time: 49.438 ms]
10:21:08: | GPU download and conversion - [1.81%] [avg time: 0.915 ms] [children: 1.75%] [unaccounted: 0.0633%]
10:21:08: | | flush - [1.45%] [avg time: 0.732 ms]
10:21:08: | | CopyResource - [0.095%] [avg time: 0.048 ms]
10:21:08: | | conversion to 4:2:0 - [0.204%] [avg time: 0.103 ms]
10:21:08: Convert444Threads - [100%] [avg time: 1.53 ms] [children: 99.5%] [unaccounted: 0.523%]
10:21:08: | Convert444toNV12 - [99.5%] [avg time: 1.522 ms]
10:21:08: encoder thread frame - [100%] [avg time: 2.637 ms]
10:21:08: ==============================================================
10:21:08:
10:21:08:
10:21:08: Profiler CPU results:
10:21:08:
10:21:08: ==============================================================
10:21:08: video thread frame - [cpu time: avg 6.693 ms, total 3728.42 ms] [avg calls per frame: 1]
10:21:08: | scene->Preprocess - [cpu time: avg 6.581 ms, total 3666.02 ms] [avg calls per frame: 1]
10:21:08: | GPU download and conversion - [cpu time: avg 0.056 ms, total 31.201 ms] [avg calls per frame: 1]
10:21:08: | | flush - [cpu time: avg 0.028 ms, total 15.601 ms] [avg calls per frame: 1]
10:21:08: | | CopyResource - [cpu time: avg 0.028 ms, total 15.6 ms] [avg calls per frame: 1]
10:21:08: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:08: Convert444Threads - [cpu time: avg 1.439 ms, total 1560.01 ms] [avg calls per frame: 2]
10:21:08: | Convert444toNV12 - [cpu time: avg 1.424 ms, total 1544.41 ms] [avg calls per frame: 2]
10:21:08: encoder thread frame - [cpu time: avg 2.081 ms, total 1700.41 ms] [avg calls per frame: 1]
10:21:08: ==============================================================
10:21:08:
10:21:08: =====Stream End: 2013-12-30, 10:21:08=================================================
10:21:12: =====Stream Start: 2013-12-30, 10:21:12===============================================
10:21:12: Multithreaded optimizations: On
10:21:12: Base resolution: 1920x1200
10:21:12: Output resolution: 1920x1200
10:21:12: ------------------------------------------
10:21:12: Loading up D3D10 on ATI Radeon HD 5900 Series (Adapter 1)...
10:21:12: ------------------------------------------
10:21:12: Audio Format: 48000hz
10:21:12: Playback device Default
10:21:12: ------------------------------------------
10:21:12: Using desktop audio input: Speakers (High Definition Audio Device)
10:21:12: ------------------------------------------
10:21:12: Using auxilary audio input: Microphone (Samson C01U )
10:21:12: ------------------------------------------
10:21:12: Audio Encoding: AAC
10:21:12: bitrate: 128
10:21:12: Using Monitor Capture
10:21:12: Scene buffering time set to 700
10:21:12: ------------------------------------------
10:21:12: Video Encoding: x264
10:21:12: fps: 30
10:21:12: width: 1920, height: 1200
10:21:12: preset: veryfast
10:21:12: profile: high
10:21:12: keyint: 250
10:21:12: CBR: no
10:21:12: CFR: yes
10:21:12: max bitrate: 3000
10:21:12: buffer size: 3000
10:21:12: quality: 10
10:21:12: ------------------------------------------
10:21:12: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
10:21:12: MMDeviceAudioSource: Frequency for device 'Microphone (Samson C01U )' is 176400, samples per sec is 44100
10:21:26: Total frames encoded: 405, total frames duplicated: 133 (32.84%)
10:21:26: Total frames rendered: 271, number of late frames: 142 (52.40%) (it's okay for some frames to be late)
10:21:27:
10:21:27: Profiler time results:
10:21:27:
10:21:27: ==============================================================
10:21:27: video thread frame - [100%] [avg time: 50.858 ms] [children: 99.7%] [unaccounted: 0.293%]
10:21:27: | scene->Preprocess - [98.3%] [avg time: 49.987 ms]
10:21:27: | GPU download and conversion - [1.42%] [avg time: 0.722 ms] [children: 1.39%] [unaccounted: 0.0256%]
10:21:27: | | flush - [1.19%] [avg time: 0.604 ms]
10:21:27: | | CopyResource - [0.0688%] [avg time: 0.035 ms]
10:21:27: | | conversion to 4:2:0 - [0.138%] [avg time: 0.07 ms]
10:21:27: Convert444Threads - [100%] [avg time: 1.558 ms] [children: 99.5%] [unaccounted: 0.513%]
10:21:27: | Convert444toNV12 - [99.5%] [avg time: 1.55 ms]
10:21:27: encoder thread frame - [100%] [avg time: 2.583 ms]
10:21:27: ==============================================================
10:21:27:
10:21:27:
10:21:27: Profiler CPU results:
10:21:27:
10:21:27: ==============================================================
10:21:27: video thread frame - [cpu time: avg 6.274 ms, total 1700.41 ms] [avg calls per frame: 1]
10:21:27: | scene->Preprocess - [cpu time: avg 6.217 ms, total 1684.81 ms] [avg calls per frame: 1]
10:21:27: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:27: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:27: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:27: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:27: Convert444Threads - [cpu time: avg 1.719 ms, total 873.604 ms] [avg calls per frame: 2]
10:21:27: | Convert444toNV12 - [cpu time: avg 1.719 ms, total 873.604 ms] [avg calls per frame: 2]
10:21:27: encoder thread frame - [cpu time: avg 2.031 ms, total 780.005 ms] [avg calls per frame: 1]
10:21:27: ==============================================================
10:21:27:
10:21:27: =====Stream End: 2013-12-30, 10:21:27=================================================
10:21:29: =====Stream Start: 2013-12-30, 10:21:29===============================================
10:21:29: Multithreaded optimizations: On
10:21:29: Base resolution: 1920x1200
10:21:29: Output resolution: 1920x1200
10:21:29: ------------------------------------------
10:21:29: Loading up D3D10 on ATI Radeon HD 5900 Series (Adapter 1)...
10:21:29: ------------------------------------------
10:21:29: Audio Format: 48000hz
10:21:29: Playback device Default
10:21:29: ------------------------------------------
10:21:29: Using desktop audio input: Speakers (High Definition Audio Device)
10:21:29: ------------------------------------------
10:21:29: Using auxilary audio input: Microphone (Samson C01U )
10:21:29: ------------------------------------------
10:21:29: Audio Encoding: AAC
10:21:29: bitrate: 128
10:21:29: Using graphics capture
10:21:29: Scene buffering time set to 700
10:21:29: ------------------------------------------
10:21:29: Video Encoding: x264
10:21:29: fps: 30
10:21:29: width: 1920, height: 1200
10:21:29: preset: veryfast
10:21:29: profile: high
10:21:29: keyint: 250
10:21:29: CBR: no
10:21:29: CFR: yes
10:21:29: max bitrate: 3000
10:21:29: buffer size: 3000
10:21:29: quality: 10
10:21:29: ------------------------------------------
10:21:29: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
10:21:29: MMDeviceAudioSource: Frequency for device 'Microphone (Samson C01U )' is 176400, samples per sec is 44100
10:21:41: Total frames encoded: 328, total frames duplicated: 0 (0.00%)
10:21:41: Total frames rendered: 333, number of late frames: 1 (0.30%) (it's okay for some frames to be late)
10:21:41:
10:21:41: Profiler time results:
10:21:41:
10:21:41: ==============================================================
10:21:41: video thread frame - [100%] [avg time: 0.617 ms] [children: 79.6%] [unaccounted: 20.4%]
10:21:41: | scene->Preprocess - [0.162%] [avg time: 0.001 ms]
10:21:41: | GPU download and conversion - [79.4%] [avg time: 0.49 ms] [children: 77.1%] [unaccounted: 2.27%]
10:21:41: | | flush - [63.9%] [avg time: 0.394 ms]
10:21:41: | | CopyResource - [6.32%] [avg time: 0.039 ms]
10:21:41: | | conversion to 4:2:0 - [6.97%] [avg time: 0.043 ms]
10:21:41: Convert444Threads - [100%] [avg time: 1.459 ms] [children: 99.5%] [unaccounted: 0.548%]
10:21:41: | Convert444toNV12 - [99.5%] [avg time: 1.451 ms]
10:21:41: encoder thread frame - [100%] [avg time: 2.255 ms]
10:21:41: ==============================================================
10:21:41:
10:21:41:
10:21:41: Profiler CPU results:
10:21:41:
10:21:41: ==============================================================
10:21:41: video thread frame - [cpu time: avg 0.046 ms, total 15.6 ms] [avg calls per frame: 1]
10:21:41: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:41: | GPU download and conversion - [cpu time: avg 0.046 ms, total 15.6 ms] [avg calls per frame: 1]
10:21:41: | | flush - [cpu time: avg 0.046 ms, total 15.6 ms] [avg calls per frame: 1]
10:21:41: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:41: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:21:41: Convert444Threads - [cpu time: avg 1.088 ms, total 670.804 ms] [avg calls per frame: 2]
10:21:41: | Convert444toNV12 - [cpu time: avg 1.088 ms, total 670.804 ms] [avg calls per frame: 2]
10:21:41: encoder thread frame - [cpu time: avg 1.93 ms, total 592.803 ms] [avg calls per frame: 1]
10:21:41: ==============================================================
10:21:41:
10:21:41: =====Stream End: 2013-12-30, 10:21:41=================================================
 

hawkx27

New Member
Okay worked for the desktop recording but not the game. i used game capture first and got a black screen. Then i used monitor capture and though i could see the mouse cursor(and it had changed graphically due to the game) i couldn't see the game itself. I am using vlc for playback now and it's all black, also the game capture was black in preview screen as well but i thought perhaps that was just because it was minimized, not the case unfortunately.

I have to go to work and will not be abl eto check back on the forums until tomorrow morning around 8am. I appreciate any help you can lend in this matter, thanks for your time. Here is a log from the recording i just attempted a few minutes, the first should be game capture and the second monitor capture.

20:19:35: =====Stream Start: 2013-12-30, 20:19:35===============================================
20:19:35: Multithreaded optimizations: On
20:19:35: Base resolution: 1920x1200
20:19:35: Output resolution: 1920x1200
20:19:35: ------------------------------------------
20:19:35: Loading up D3D10 on ATI Radeon HD 5900 Series (Adapter 1)...
20:19:35: ------------------------------------------
20:19:35: Audio Format: 48000hz
20:19:35: Playback device Default
20:19:35: ------------------------------------------
20:19:35: Using desktop audio input: Speakers (High Definition Audio Device)
20:19:35: ------------------------------------------
20:19:35: Using auxilary audio input: Microphone (Samson C01U )
20:19:35: ------------------------------------------
20:19:35: Audio Encoding: AAC
20:19:35: bitrate: 128
20:19:35: Using Monitor Capture
20:19:35: Scene buffering time set to 700
20:19:35: ------------------------------------------
20:19:35: Video Encoding: x264
20:19:35: fps: 30
20:19:35: width: 1920, height: 1200
20:19:35: preset: veryfast
20:19:35: profile: high
20:19:35: keyint: 250
20:19:35: CBR: no
20:19:35: CFR: yes
20:19:35: max bitrate: 3000
20:19:35: buffer size: 3000
20:19:35: quality: 10
20:19:35: ------------------------------------------
20:19:35: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
20:19:35: MMDeviceAudioSource: Frequency for device 'Microphone (Samson C01U )' is 176400, samples per sec is 44100
20:19:41: Total frames encoded: 159, total frames duplicated: 47 (29.56%)
20:19:41: Total frames rendered: 110, number of late frames: 55 (50.00%) (it's okay for some frames to be late)
20:19:41:
20:19:41: Profiler time results:
20:19:41:
20:19:41: ==============================================================
20:19:41: video thread frame - [100%] [avg time: 50.631 ms] [children: 99.5%] [unaccounted: 0.456%]
20:19:41: | scene->Preprocess - [97.4%] [avg time: 49.306 ms]
20:19:41: | GPU download and conversion - [2.16%] [avg time: 1.094 ms] [children: 2.19%] [unaccounted: -0.0296%]
20:19:41: | | flush - [1.7%] [avg time: 0.862 ms]
20:19:41: | | CopyResource - [0.194%] [avg time: 0.098 ms]
20:19:41: | | conversion to 4:2:0 - [0.294%] [avg time: 0.149 ms]
20:19:41: Convert444Threads - [100%] [avg time: 1.669 ms] [children: 99.5%] [unaccounted: 0.479%]
20:19:41: | Convert444toNV12 - [99.5%] [avg time: 1.661 ms]
20:19:41: encoder thread frame - [100%] [avg time: 2.492 ms]
20:19:41: ==============================================================
20:19:41:
20:19:41:
20:19:41: Profiler CPU results:
20:19:41:
20:19:41: ==============================================================
20:19:41: video thread frame - [cpu time: avg 7.09 ms, total 780.005 ms] [avg calls per frame: 1]
20:19:41: | scene->Preprocess - [cpu time: avg 7.09 ms, total 780.005 ms] [avg calls per frame: 1]
20:19:41: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:19:41: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:19:41: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:19:41: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:19:41: Convert444Threads - [cpu time: avg 2.489 ms, total 468.002 ms] [avg calls per frame: 2]
20:19:41: | Convert444toNV12 - [cpu time: avg 2.489 ms, total 468.002 ms] [avg calls per frame: 2]
20:19:41: encoder thread frame - [cpu time: avg 1.808 ms, total 249.601 ms] [avg calls per frame: 1]
20:19:41: ==============================================================
20:19:41:
20:19:41: =====Stream End: 2013-12-30, 20:19:41=================================================
20:22:26: =====Stream Start: 2013-12-30, 20:22:26===============================================
20:22:26: Multithreaded optimizations: On
20:22:26: Base resolution: 1920x1200
20:22:26: Output resolution: 1920x1200
20:22:26: ------------------------------------------
20:22:26: Loading up D3D10 on ATI Radeon HD 5900 Series (Adapter 1)...
20:22:26: ------------------------------------------
20:22:26: Audio Format: 48000hz
20:22:26: Playback device Default
20:22:26: ------------------------------------------
20:22:26: Using desktop audio input: Speakers (High Definition Audio Device)
20:22:26: ------------------------------------------
20:22:26: Using auxilary audio input: Microphone (Samson C01U )
20:22:26: ------------------------------------------
20:22:26: Audio Encoding: AAC
20:22:26: bitrate: 128
20:22:26: Using Monitor Capture
20:22:26: Scene buffering time set to 700
20:22:26: ------------------------------------------
20:22:26: Video Encoding: x264
20:22:26: fps: 30
20:22:26: width: 1920, height: 1200
20:22:26: preset: veryfast
20:22:26: profile: high
20:22:26: keyint: 250
20:22:26: CBR: no
20:22:26: CFR: yes
20:22:26: max bitrate: 3000
20:22:26: buffer size: 3000
20:22:26: quality: 10
20:22:26: ------------------------------------------
20:22:26: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
20:22:26: MMDeviceAudioSource: Frequency for device 'Microphone (Samson C01U )' is 176400, samples per sec is 44100
20:22:46: Total frames encoded: 546, total frames duplicated: 121 (22.16%)
20:22:46: Total frames rendered: 431, number of late frames: 75 (17.40%) (it's okay for some frames to be late)
20:22:46:
20:22:46: Profiler time results:
20:22:46:
20:22:46: ==============================================================
20:22:46: video thread frame - [100%] [avg time: 38.707 ms] [children: 99.4%] [unaccounted: 0.61%]
20:22:46: | scene->Preprocess - [96%] [avg time: 37.165 ms]
20:22:46: | GPU download and conversion - [3.37%] [avg time: 1.306 ms] [children: 3.3%] [unaccounted: 0.0723%]
20:22:46: | | flush - [2.43%] [avg time: 0.942 ms]
20:22:46: | | CopyResource - [0.829%] [avg time: 0.321 ms]
20:22:46: | | conversion to 4:2:0 - [0.0388%] [avg time: 0.015 ms]
20:22:46: Convert444Threads - [100%] [avg time: 1.763 ms] [children: 99.5%] [unaccounted: 0.51%]
20:22:46: | Convert444toNV12 - [99.5%] [avg time: 1.754 ms]
20:22:46: encoder thread frame - [100%] [avg time: 3.138 ms]
20:22:46: ==============================================================
20:22:46:
20:22:46:
20:22:46: Profiler CPU results:
20:22:46:
20:22:46: ==============================================================
20:22:46: video thread frame - [cpu time: avg 7.564 ms, total 3260.42 ms] [avg calls per frame: 1]
20:22:46: | scene->Preprocess - [cpu time: avg 7.492 ms, total 3229.22 ms] [avg calls per frame: 1]
20:22:46: | GPU download and conversion - [cpu time: avg 0.072 ms, total 31.2 ms] [avg calls per frame: 1]
20:22:46: | | flush - [cpu time: avg 0.072 ms, total 31.2 ms] [avg calls per frame: 1]
20:22:46: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:22:46: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:22:46: Convert444Threads - [cpu time: avg 1.846 ms, total 1528.81 ms] [avg calls per frame: 2]
20:22:46: | Convert444toNV12 - [cpu time: avg 1.846 ms, total 1528.81 ms] [avg calls per frame: 2]
20:22:46: encoder thread frame - [cpu time: avg 2.496 ms, total 1310.41 ms] [avg calls per frame: 1]
20:22:46: ==============================================================
20:22:46:
20:22:46: =====Stream End: 2013-12-30, 20:22:46=================================================
 

R1CH

Forum Admin
Developer
Monitor Capture can't capture fullscreen games. You should use Game Capture for those.
 
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