Question / Help After latest update, game no longer captures [resolved]

TechieRock · Sep 29, 2013

I have version V0.57b and 2 updates ago I was able to stream War Thunder. After the 2nd to latest update in OBS, I am now unable to capture the game.

I use "Game Capture". I get a black screen now whenever I select the game. However, if I use monitor capture or window capture, it does seem to work at a very costly FPS drop.

I haven't changed any settings in my stream or the game. I can successfully stream other games using "Game Capture".

Has anyone else found this to be an issue?

Do you need more info or specs from me?

dodgepong · Sep 29, 2013

Re: After latest update, game no longer captures

Can you post your log? viewtopic.php?f=6&t=97

TechieRock · Sep 29, 2013

Re: After latest update, game no longer captures

I don't know if it matters or not, but I wasn't trying to stream the game with this log. This log is from yesterday.

Code:

22:38:51: Open Broadcaster Software v0.57b - 64bit (　^ω^)
22:38:51: -------------------------------
22:38:51: CPU Name: Intel(R) Xeon(R) CPU           W3565  @ 3.20GHz
22:38:51: CPU Speed: 3192MHz
22:38:51: Physical Memory:  8179MB Total, 1703MB Free
22:38:51: stepping id: 5, model 10, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
22:38:51: monitor 1: pos={-1680, 0}, size={1680, 1050}
22:38:51: monitor 2: pos={1920, 0}, size={1680, 1050}
22:38:51: monitor 3: pos={0, 0}, size={1920, 1200}
22:38:51: Windows Version: 6.1 Build 7601 S
22:38:51: Aero is Disabled
22:38:51: -------------------------------
22:38:51: OBS Modules:
22:38:51: Base Address     Module
22:38:51: 000000003F530000 OBS.exe
22:38:51: 00000000DF410000 OBSApi.dll
22:38:51: 00000000F20B0000 DShowPlugin.dll
22:38:51: 00000000FA2E0000 GraphicsCapture.dll
22:38:51: 00000000FAFF0000 NoiseGate.dll
22:38:51: 00000000F9C90000 PSVPlugin.dll
22:38:51: ------------------------------------------
22:38:51: Adapter 1
22:38:51:   Video Adapter: ATI Radeon HD 5800 Series
22:38:51:   Video Adapter Dedicated Video Memory: 1063092224
22:38:51:   Video Adapter Shared System Memory: 4019996672
22:38:51: =====Stream Start: 2013-09-28, 22:38:51===============================================
22:38:51:   Multithreaded optimizations: On
22:38:51:   Base resolution: 1920x1080
22:38:51:   Output resolution: 1280x720
22:38:51: ------------------------------------------
22:38:51: Loading up D3D10 on ATI Radeon HD 5800 Series...
22:38:52: ------------------------------------------
22:38:52: Audio Format: 48000hz
22:38:52: Playback device Default
22:38:52: ------------------------------------------
22:38:52: Using desktop audio input: HeadPhones (FiiO USB DAC-E10)
22:38:52: ------------------------------------------
22:38:52: Using auxilary audio input: Microphone (Sound Blaster X-Fi Go! Pro)
22:38:52: ------------------------------------------
22:38:52: Audio Encoding: AAC
22:38:52:     bitrate: 128
22:38:52: Using Window Capture
22:38:52: Using graphics capture
22:38:52: Using custom x264 settings: "keyint=60"
22:38:52: ------------------------------------------
22:38:52: Video Encoding: x264
22:38:52:     fps: 30
22:38:52:     width: 1280, height: 720
22:38:52:     preset: veryfast
22:38:52:     profile: high
22:38:52:     keyint: 60
22:38:52:     CBR: yes
22:38:52:     CFR: yes
22:38:52:     max bitrate: 3000
22:38:52:     buffer size: 3000
22:38:52: ------------------------------------------
22:38:52: MMDeviceAudioSource: Frequency for device 'HeadPhones (FiiO USB DAC-E10)' is 352800, samples per sec is 44100
22:38:52: MMDeviceAudioSource: Frequency for device 'Microphone (Sound Blaster X-Fi Go! Pro)' is 352800, samples per sec is 44100
22:38:54: Using RTMP service: Twitch / Justin.tv
22:38:54:   Server selection: rtmp://live-jfk.justin.tv/app
22:38:54:   Interface: Intel(R) 82574L Gigabit Network Connection (ethernet, 100 mbps)
22:38:54: Completed handshake with rtmp://live-jfk.justin.tv/app in 208 ms.
22:38:55: SO_SNDBUF was at 8192
22:38:55: SO_SNDBUF is now 65536
22:41:56: Total frames encoded: 5501, total frames duplicated: 1436 (26.10%)
22:41:56: Total frames rendered: 4145, number of late frames: 1313 (31.68%) (it's okay for some frames to be late)
22:41:56: RTMPPublisher::SocketLoop: Graceful loop exit
22:41:56: Average send payload: 11217 bytes, average send interval: 28 ms
22:41:56: Number of times waited to send: 0, Waited for a total of 0 bytes
22:41:56: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
22:41:56: Number of bytes sent: 70707022
22:41:56: 
22:41:56: Profiler time results:
22:41:56: 
22:41:56: ==============================================================
22:41:56: video thread frame - [100%] [avg time: 37.766 ms] [children: 95.4%] [unaccounted: 4.6%]
22:41:56: | scene->Preprocess - [95.4%] [avg time: 36.027 ms]
22:41:56: GPU download and conversion - [100%] [avg time: 0.936 ms] [children: 92.2%] [unaccounted: 7.8%]
22:41:56: | flush - [84%] [avg time: 0.786 ms]
22:41:56: | CopyResource - [1.07%] [avg time: 0.01 ms]
22:41:56: | conversion to 4:2:0 - [7.16%] [avg time: 0.067 ms]
22:41:56: Convert444Threads - [100%] [avg time: 0.904 ms] [children: 99.4%] [unaccounted: 0.553%]
22:41:56: | Convert444toNV12 - [99.4%] [avg time: 0.899 ms]
22:41:56: encoder thread frame - [100%] [avg time: 1.188 ms]
22:41:56: ==============================================================
22:41:56: 
22:41:56: 
22:41:56: Profiler CPU results:
22:41:56: 
22:41:56: ==============================================================
22:41:56: video thread frame - [cpu time: avg 5.716 ms, total 23696.6 ms] [avg calls per frame: 1]
22:41:56: | scene->Preprocess - [cpu time: avg 5.22 ms, total 21637.3 ms] [avg calls per frame: 1]
22:41:56: GPU download and conversion - [cpu time: avg 0.041 ms, total 171.603 ms] [avg calls per frame: 1]
22:41:56: | flush - [cpu time: avg 0.018 ms, total 78.002 ms] [avg calls per frame: 1]
22:41:56: | CopyResource - [cpu time: avg 0.018 ms, total 78 ms] [avg calls per frame: 1]
22:41:56: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
22:41:56: Convert444Threads - [cpu time: avg 0.775 ms, total 6411.64 ms] [avg calls per frame: 2]
22:41:56: | Convert444toNV12 - [cpu time: avg 0.771 ms, total 6380.44 ms] [avg calls per frame: 2]
22:41:56: encoder thread frame - [cpu time: avg 0.568 ms, total 3120.02 ms] [avg calls per frame: 1]
22:41:56: ==============================================================
22:41:56: 
22:41:56: =====Stream End: 2013-09-28, 22:41:56=================================================
22:42:13: =====Stream Start: 2013-09-28, 22:42:13===============================================
22:42:13:   Multithreaded optimizations: On
22:42:13:   Base resolution: 1920x1200
22:42:13:   Output resolution: 1280x800
22:42:13: ------------------------------------------
22:42:13: Loading up D3D10 on ATI Radeon HD 5800 Series...
22:42:13: ------------------------------------------
22:42:13: Audio Format: 48000hz
22:42:13: Playback device Default
22:42:13: ------------------------------------------
22:42:13: Using desktop audio input: HeadPhones (FiiO USB DAC-E10)
22:42:13: ------------------------------------------
22:42:13: Using auxilary audio input: Microphone (Sound Blaster X-Fi Go! Pro)
22:42:13: ------------------------------------------
22:42:13: Audio Encoding: AAC
22:42:13:     bitrate: 128
22:42:13: Using Window Capture
22:42:13: Using graphics capture
22:42:13: Using custom x264 settings: "keyint=60"
22:42:13: ------------------------------------------
22:42:13: Video Encoding: x264
22:42:13:     fps: 30
22:42:13:     width: 1280, height: 800
22:42:13:     preset: veryfast
22:42:13:     profile: high
22:42:13:     keyint: 60
22:42:13:     CBR: yes
22:42:13:     CFR: yes
22:42:13:     max bitrate: 3000
22:42:13:     buffer size: 3000
22:42:13: ------------------------------------------
22:42:13: MMDeviceAudioSource: Frequency for device 'HeadPhones (FiiO USB DAC-E10)' is 352800, samples per sec is 44100
22:42:13: MMDeviceAudioSource: Frequency for device 'Microphone (Sound Blaster X-Fi Go! Pro)' is 352800, samples per sec is 44100
22:42:15: Using RTMP service: Twitch / Justin.tv
22:42:15:   Server selection: rtmp://live-jfk.justin.tv/app
22:42:15:   Interface: Intel(R) 82574L Gigabit Network Connection (ethernet, 100 mbps)
22:42:15: Completed handshake with rtmp://live-jfk.justin.tv/app in 194 ms.
22:42:16: SO_SNDBUF was at 8192
22:42:16: SO_SNDBUF is now 65536
22:42:17: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 0 / 400384)
22:42:36: Using graphics capture
22:43:10: Using Monitor Capture
22:43:23: Using Monitor Capture
22:43:29: Using graphics capture
22:44:13: Using Window Capture
22:50:51: Total frames encoded: 15546, total frames duplicated: 2972 (19.12%)
22:50:51: Total frames rendered: 12675, number of late frames: 2677 (21.12%) (it's okay for some frames to be late)
22:50:52: RTMPPublisher::SocketLoop: Graceful loop exit
22:50:52: Average send payload: 7967 bytes, average send interval: 20 ms
22:50:52: Number of times waited to send: 0, Waited for a total of 0 bytes
22:50:52: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
22:50:52: Number of bytes sent: 201915500
22:50:52: 
22:50:52: Profiler time results:
22:50:52: 
22:50:52: ==============================================================
22:50:52: video thread frame - [100%] [avg time: 32.805 ms] [children: 98.3%] [unaccounted: 1.67%]
22:50:52: | scene->Preprocess - [98.3%] [avg time: 32.257 ms]
22:50:52: GPU download and conversion - [100%] [avg time: 1.347 ms] [children: 96.7%] [unaccounted: 3.34%]
22:50:52: | flush - [90.2%] [avg time: 1.215 ms]
22:50:52: | CopyResource - [1.34%] [avg time: 0.018 ms]
22:50:52: | conversion to 4:2:0 - [5.12%] [avg time: 0.069 ms]
22:50:52: Convert444Threads - [100%] [avg time: 1.078 ms] [children: 99%] [unaccounted: 1.02%]
22:50:52: | Convert444toNV12 - [99%] [avg time: 1.067 ms]
22:50:52: encoder thread frame - [100%] [avg time: 1.485 ms]
22:50:52: ==============================================================
22:50:52: 
22:50:52: 
22:50:52: Profiler CPU results:
22:50:52: 
22:50:52: ==============================================================
22:50:52: video thread frame - [cpu time: avg 4.455 ms, total 56472.4 ms] [avg calls per frame: 1]
22:50:52: | scene->Preprocess - [cpu time: avg 4.317 ms, total 54725.2 ms] [avg calls per frame: 1]
22:50:52: GPU download and conversion - [cpu time: avg 0.076 ms, total 967.205 ms] [avg calls per frame: 1]
22:50:52: | flush - [cpu time: avg 0.052 ms, total 670.804 ms] [avg calls per frame: 1]
22:50:52: | CopyResource - [cpu time: avg 0.011 ms, total 140.4 ms] [avg calls per frame: 1]
22:50:52: | conversion to 4:2:0 - [cpu time: avg 0.001 ms, total 15.6 ms] [avg calls per frame: 1]
22:50:52: Convert444Threads - [cpu time: avg 0.753 ms, total 19078.9 ms] [avg calls per frame: 2]
22:50:52: | Convert444toNV12 - [cpu time: avg 0.75 ms, total 19016.5 ms] [avg calls per frame: 2]
22:50:52: encoder thread frame - [cpu time: avg 1.032 ms, total 16036.9 ms] [avg calls per frame: 1]
22:50:52: ==============================================================
22:50:52: 
22:50:52: =====Stream End: 2013-09-28, 22:50:52=================================================
00:33:09: Memory Leaks Were Detected.
00:33:09:

(code tags are wonderful, use them - jim)

Lain · Sep 29, 2013

Re: After latest update, game no longer captures

It seems like it's not even getting properly activated. If you updated recently, you might try reinstalling, sometimes the DLL doesn't get updated when upgrading. Also, make sure to run the application as admin. Also try out the hotkey feature in game capture as well.

TechieRock · Sep 29, 2013

Re: After latest update, game no longer captures

I uninstalled via the Windows 8 "uninstall a program" feature. I logged out, and then logged back in. I installed OBS and my settings and Sources are still in the fresh install.

However, the game now captures!

Thank you*

Code:

13:23:22: Open Broadcaster Software v0.57b - 32bit (´・ω・｀)
13:23:22: -------------------------------
13:23:22: CPU Name: Intel(R) Xeon(R) CPU           W3565  @ 3.20GHz
13:23:22: CPU Speed: 3192MHz
13:23:22: Physical Memory:  4095MB Total, 4095MB Free
13:23:22: stepping id: 5, model 10, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
13:23:22: monitor 1: pos={-1680, 0}, size={1680, 1050}
13:23:22: monitor 2: pos={1920, 0}, size={1680, 1050}
13:23:22: monitor 3: pos={0, 0}, size={1920, 1200}
13:23:22: Windows Version: 6.1 Build 7601 S
13:23:22: Aero is Disabled
13:23:22: -------------------------------
13:23:22: OBS Modules:
13:23:22: Base Address     Module
13:23:22: 00EB0000         OBS.exe
13:23:22: 6C530000         OBSApi.dll
13:23:22: 71E40000         DShowPlugin.dll
13:23:22: 71E20000         GraphicsCapture.dll
13:23:22: 71E00000         NoiseGate.dll
13:23:22: 71DE0000         PSVPlugin.dll
13:23:22: ------------------------------------------
13:23:22: Adapter 1
13:23:22:   Video Adapter: ATI Radeon HD 5800 Series
13:23:22:   Video Adapter Dedicated Video Memory: 1063092224
13:23:22:   Video Adapter Shared System Memory: 3231809536
13:23:22: =====Stream Start: 2013-09-29, 13:23:22===============================================
13:23:22:   Multithreaded optimizations: On
13:23:22:   Base resolution: 1920x1200
13:23:22:   Output resolution: 1280x800
13:23:22: ------------------------------------------
13:23:22: Loading up D3D10 on ATI Radeon HD 5800 Series...
13:23:23: ------------------------------------------
13:23:23: Audio Format: 48000hz
13:23:23: Playback device Default
13:23:23: ------------------------------------------
13:23:23: Using desktop audio input: Speakers (Realtek High Definition Audio)
13:23:23: ------------------------------------------
13:23:23: Using auxilary audio input: Microphone (Sound Blaster X-Fi Go! Pro)
13:23:23: ------------------------------------------
13:23:23: Audio Encoding: AAC
13:23:23:     bitrate: 128
13:23:23: Using Window Capture
13:23:23: Using custom x264 settings: "keyint=60"
13:23:23: ------------------------------------------
13:23:23: Video Encoding: x264
13:23:23:     fps: 30
13:23:23:     width: 1280, height: 800
13:23:23:     preset: veryfast
13:23:23:     profile: high
13:23:23:     keyint: 60
13:23:23:     CBR: yes
13:23:23:     CFR: yes
13:23:23:     max bitrate: 3000
13:23:23:     buffer size: 3000
13:23:23: ------------------------------------------
13:23:23: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
13:23:23: MMDeviceAudioSource: Frequency for device 'Microphone (Sound Blaster X-Fi Go! Pro)' is 352800, samples per sec is 44100
13:23:24: Using RTMP service: Twitch / Justin.tv
13:23:24:   Server selection: rtmp://live-jfk.justin.tv/app
13:23:24:   Interface: Intel(R) 82574L Gigabit Network Connection (ethernet, 100 mbps)
13:23:25: Completed handshake with rtmp://live-jfk.justin.tv/app in 175 ms.
13:23:26: SO_SNDBUF was at 8192
13:23:26: SO_SNDBUF is now 65536
13:23:34: Using graphics capture
13:23:36: RTMPPublisher::Socketloop: Increasing send buffer to ISB 524288 (buffer: 0 / 400384)
13:23:42: Using Window Capture
13:24:01: Using graphics capture
13:24:02: SharedTexCapture hooked
13:24:04: Using graphics capture
13:24:04: SharedTexCapture hooked
13:24:43: Capture window 0x000E02EC invalid or changing, terminating capture
13:24:45: Total frames encoded: 2457, total frames duplicated: 45 (1.83%)
13:24:45: Total frames rendered: 2451, number of late frames: 10 (0.41%) (it's okay for some frames to be late)
13:24:45: RTMPPublisher::SocketLoop: Graceful loop exit
13:24:45: Average send payload: 7467 bytes, average send interval: 19 ms
13:24:45: Number of times waited to send: 0, Waited for a total of 0 bytes
13:24:45: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
13:24:45: Number of bytes sent: 30735336
13:24:45: 
13:24:45: Profiler time results:
13:24:45: 
13:24:45: ==============================================================
13:24:45: video thread frame - [100%] [avg time: 3.529 ms] [children: 65.8%] [unaccounted: 34.2%]
13:24:45: | scene->Preprocess - [65.8%] [avg time: 2.323 ms]
13:24:45: GPU download and conversion - [100%] [avg time: 0.375 ms] [children: 96.3%] [unaccounted: 3.73%]
13:24:45: | flush - [91.5%] [avg time: 0.343 ms]
13:24:45: | CopyResource - [2.93%] [avg time: 0.011 ms]
13:24:45: | conversion to 4:2:0 - [1.87%] [avg time: 0.007 ms]
13:24:45: Convert444Threads - [100%] [avg time: 0.864 ms] [children: 99.3%] [unaccounted: 0.694%]
13:24:45: | Convert444toNV12 - [99.3%] [avg time: 0.858 ms]
13:24:45: encoder thread frame - [100%] [avg time: 1.24 ms]
13:24:45: ==============================================================
13:24:45: 
13:24:45: 
13:24:45: Profiler CPU results:
13:24:45: 
13:24:45: ==============================================================
13:24:45: video thread frame - [cpu time: avg 1.043 ms, total 2558.42 ms] [avg calls per frame: 1]
13:24:45: | scene->Preprocess - [cpu time: avg 0.891 ms, total 2184.02 ms] [avg calls per frame: 1]
13:24:45: GPU download and conversion - [cpu time: avg 0.031 ms, total 78.001 ms] [avg calls per frame: 1]
13:24:45: | flush - [cpu time: avg 0.025 ms, total 62.401 ms] [avg calls per frame: 1]
13:24:45: | CopyResource - [cpu time: avg 0.006 ms, total 15.6 ms] [avg calls per frame: 1]
13:24:45: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
13:24:45: Convert444Threads - [cpu time: avg 0.813 ms, total 3962.42 ms] [avg calls per frame: 2]
13:24:45: | Convert444toNV12 - [cpu time: avg 0.8 ms, total 3900.02 ms] [avg calls per frame: 2]
13:24:45: encoder thread frame - [cpu time: avg 0.95 ms, total 2324.41 ms] [avg calls per frame: 1]
13:24:45: ==============================================================
13:24:45: 
13:24:45: =====Stream End: 2013-09-29, 13:24:45=================================================


Last game capture log:
2013-09-29, 13:24:01: we're booting up: 
13:24:02: D3D9 Present
13:24:02: (half life scientist) everything..  seems to be in order
13:24:02: D3D9EndScene called
13:24:02: D3DPRESENT_PARAMETERS {
13:24:02: 	BackBufferWidth: 1920
13:24:02: 	BackBufferHeight: 1200
13:24:02: 	BackBufferFormat: D3DFMT_A8R8G8B8
13:24:02: 	BackBufferCount: 1
13:24:02: 	MultiSampleType: D3DMULTISAMPLE_NONE
13:24:02: 	MultiSampleQuality: 0
13:24:02: 	SwapEffect: D3DSWAPEFFECT_DISCARD
13:24:02: 	hDeviceWindow: 918252
13:24:02: 	Windowed: true
13:24:02: 	EnableAutoDepthStencil: false
13:24:02: 	AutoDepthStencilFormat: D3DFMT_UNKNOWN
13:24:02: 	Flags: None
13:24:02: 	FullScreen_RefreshRateInHz: 0
13:24:02: 	PresentationInterval: 2147483648
13:24:02: };
13:24:02: successfully set up d3d9 hooks
13:24:02: D3D9SwapPresent called
13:24:02: DoD3D9GPUHook: success - d3d9ex
13:24:02: D3DSURFACE_DESC {
13:24:02: 	Format: D3DFMT_A8R8G8B8
13:24:02: 	Type: D3DRTYPE_SURFACE
13:24:02: 	Usage: D3DUSAGE_RENDERTARGET 
13:24:02: 	Pool: D3DPOOL_DEFAULT
13:24:02: 	MultiSampleType: D3DMULTISAMPLE_NONE
13:24:02: 	MultiSampleQuality: 0
13:24:02: 	Width: 1920
13:24:02: 	Height: 1200
13:24:02: };
13:24:02: successfully capturing d3d9 frames via GPU
13:24:03: ---------------------- Cleared D3D9 Capture ----------------------
13:24:03: D3D9EndScene called
13:24:03: D3D9SwapPresent called
13:24:04: received restart event, capturing
13:24:04: DoD3D9GPUHook: success - d3d9ex
13:24:04: D3DSURFACE_DESC {
13:24:04: 	Format: D3DFMT_A8R8G8B8
13:24:04: 	Type: D3DRTYPE_SURFACE
13:24:04: 	Usage: D3DUSAGE_RENDERTARGET 
13:24:04: 	Pool: D3DPOOL_DEFAULT
13:24:04: 	MultiSampleType: D3DMULTISAMPLE_NONE
13:24:04: 	MultiSampleQuality: 0
13:24:04: 	Width: 1920
13:24:04: 	Height: 1200
13:24:04: };
13:24:04: successfully capturing d3d9 frames via GPU

Question / Help After latest update, game no longer captures [resolved]

TechieRock

Member

dodgepong

Administrator

TechieRock

Member

Lain

TechieRock

Member