Question / Help 27 Seconds Disconnect

K

Keksit

New Member
Hello. I am pretty new to OBS but i streamed few times on Twitch.tv ,with and without plugins. worked perfectly until 1.1.2015.
Now i get an error: disconnected by the server everytime i start "Broadcasting now". ALWAYS after 27 seconds i get a disconnect.
Right bottom corner says 0 kb/s upload.
Reinstallation doesn't help. Program became useless now : / pityful

Windows 7
4gb ram
50mb/s internet (cable)
i5 core

edit: Deinstalled and removed whole directory. all user configs etc. working on standart configuration now. WOW!
edit 2: Not working. Only when i stream nothing, not even my monitor. Once i put up a monitor stream i loose all kbps to 0 !!!
 
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K

Keksit

New Member
I hope this helps out. Only log i can find there:
https://gist.github.com/8be7cde311594899d1e2


21:53:48: Open Broadcaster Software v0.638b - 32bit (´・ω・｀)
21:53:48: -------------------------------
21:53:48: CPU Name: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
21:53:48: CPU Speed: 3392MHz
21:53:48: Physical Memory: 4041MB Total, 1369MB Free
21:53:48: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
21:53:48: monitor 1: pos={0, 0}, size={1280, 1024}
21:53:48: Windows Version: 6.1 Build 7601 S
21:53:48: Aero is Enabled
21:53:48: -------------------------------
21:53:48: OBS Modules:
21:53:48: Base Address Module
21:53:48: 00CB0000 OBS.exe
21:53:48: 0F080000 OBSApi.dll
21:53:48: 77EB0000 DShowPlugin.dll
21:53:48: 6B070000 GraphicsCapture.dll
21:53:48: 6ADD0000 NoiseGate.dll
21:53:48: 6BE30000 PSVPlugin.dll
21:53:48: ------------------------------------------
21:53:48: Adapter 1
21:53:48: Video Adapter: NVIDIA GeForce GTX 650
21:53:48: Video Adapter Dedicated Video Memory: 2087387136
21:53:48: Video Adapter Shared System Memory: 1850580992
21:53:48: Video Adapter Output 1: pos={0, 0}, size={1280, 1024}, attached=true
21:53:48: =====Stream Start: 2015-01-11, 21:53:48===============================================
21:53:48: Multithreaded optimizations: On
21:53:48: Base resolution: 1280x1024
21:53:48: Output resolution: 1280x1024
21:53:48: ------------------------------------------
21:53:48: Loading up D3D10 on NVIDIA GeForce GTX 650 (Adapter 1)...
21:53:48: ------------------------------------------
21:53:48: Audio Format: 48000 Hz
21:53:48: ------------------------------------------
21:53:48: Audio Channels: 2 Ch
21:53:48: Playback device Default
21:53:48: ------------------------------------------
21:53:48: Using desktop audio input: Lautsprecher (USB PnP Sound Device)
21:53:48: Global Audio time adjust: 0
21:53:48: ------------------------------------------
21:53:48: Using auxilary audio input: Mikrofon (USB PnP Sound Device)
21:53:48: Mic time offset: 0
21:53:48: ------------------------------------------
21:53:48: Audio Encoding: AAC
21:53:48: bitrate: 128
21:53:48: Using Monitor Capture
21:53:48: Scene buffering time set to 700
21:53:48: ------------------------------------------
21:53:48: Video Encoding: x264
21:53:48: fps: 30
21:53:48: width: 1280, height: 1024
21:53:48: preset: veryfast
21:53:48: profile: high
21:53:48: keyint: 250
21:53:48: CBR: yes
21:53:48: CFR: yes
21:53:48: max bitrate: 2200
21:53:48: buffer size: 2200
21:53:48: ------------------------------------------
21:53:49: Using RTMP service: Twitch
21:53:49: Server selection: rtmp://live-fra.twitch.tv/app
21:53:49: Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
21:53:50: Completed handshake with rtmp://live-fra.twitch.tv/app in 766 ms.
21:53:51: SO_SNDBUF was at 8192
21:53:51: SO_SNDBUF is now 65536
21:53:52: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 430 / 297984)
21:54:15: RTMPPublisher::SocketLoop: Received FD_CLOSE, 23813 ms since last send (buffer: 297953 / 297984)
21:54:15: RTMPPublisher::SocketLoop: Aborting due to FD_CLOSE, error 10053
21:54:16: FlushBufferedVideo: Flushing 1 packets over 0 ms
21:54:16: Total frames encoded: 827, total frames duplicated: 44 (5.32%)
21:54:16: Total frames rendered: 805, number of late frames: 46 (5.71%) (it's okay for some frames to be late)
21:54:16:
21:54:16: Profiler time results:
21:54:16:
21:54:16: ==============================================================
21:54:16: video thread frame - [100%] [avg time: 35.101 ms] [children: 98%] [unaccounted: 2.02%]
21:54:16: | scene->Preprocess - [97.3%] [avg time: 34.168 ms]
21:54:16: | GPU download and conversion - [0.638%] [avg time: 0.224 ms] [children: 0.613%] [unaccounted: 0.0256%]
21:54:16: | | flush - [0.558%] [avg time: 0.196 ms]
21:54:16: | | CopyResource - [0.0142%] [avg time: 0.005 ms]
21:54:16: | | conversion to 4:2:0 - [0.0399%] [avg time: 0.014 ms]
21:54:16: Convert444Threads - [100%] [avg time: 1.23 ms] [children: 99.3%] [unaccounted: 0.65%]
21:54:16: | Convert444toNV12 - [99.3%] [avg time: 1.222 ms]
21:54:16: encoder thread frame - [100%] [avg time: 1.685 ms] [children: 1.78%] [unaccounted: 98.2%]
21:54:16: | sending stuff out - [1.78%] [avg time: 0.03 ms]
21:54:16: ==============================================================
21:54:16:
21:54:16:
21:54:16: Profiler CPU results:
21:54:16:
21:54:16: ==============================================================
21:54:16: video thread frame - [cpu time: avg 5.251 ms, total 4227.63 ms] [avg calls per frame: 1]
21:54:16: | scene->Preprocess - [cpu time: avg 4.67 ms, total 3759.63 ms] [avg calls per frame: 1]
21:54:16: | GPU download and conversion - [cpu time: avg 0.116 ms, total 93.601 ms] [avg calls per frame: 1]
21:54:16: | | flush - [cpu time: avg 0.096 ms, total 78.001 ms] [avg calls per frame: 1]
21:54:16: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:54:16: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:54:16: Convert444Threads - [cpu time: avg 1.233 ms, total 1934.41 ms] [avg calls per frame: 2]
21:54:16: | Convert444toNV12 - [cpu time: avg 1.223 ms, total 1918.81 ms] [avg calls per frame: 2]
21:54:16: encoder thread frame - [cpu time: avg 1.133 ms, total 936.006 ms] [avg calls per frame: 1]
21:54:16: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:54:16: ==============================================================
21:54:16:
21:54:16: =====Stream End: 2015-01-11, 21:54:16=================================================
21:54:16: ~RTMPPublisher: Packet flush completed in 134 ms
21:54:16: ~RTMPPublisher: Send thread terminated in 4 ms
21:54:16: ~RTMPPublisher: Socket thread terminated in 0 ms
21:54:16: Average send payload: 27579 bytes, average send interval: 27 ms
21:54:16: Number of times waited to send: 2, Waited for a total of 4672 bytes
21:54:16: Number of b-frames dropped: 22 (3%), Number of p-frames dropped: 22 (3%), Total 44 (5.9%)
21:54:16: Number of bytes sent: 137897
 
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K

Keksit

New Member
Bump ! Anscheinend bin ich auch nicht der einzige mit dem Mist. Wenn ich auf Streamen klicke, zeigt er mir 2000 kb/s an und sinkt binnen 3 sekunden auf 0 kb/s
 
StianNorway

StianNorway

New Member
admins, be more helpful.. all your response is the same , check
****Dropped frames/disconnecting/lag? Read this first!****


IVE CHECKED IT! nothing wrong with my internet , i tryed all kind of low bitrate.. and if u pay more attention to what people are saying on this forum there is many having issues to this kps, framedrops issues..

i think your support is pretty bad to be honest. Try to help more people or update obs or whatever, because this aint only one having this isssue.
 
R

R1CH

Forum Admin
Developer
Our response is the same since as the thread says, that's all the advice we can give.
 
dodgepong

dodgepong

Administrator
Community Helper
R1CH is correct. As the thread says, that is 100% of the advice we can give. If you're still having issues, contact your streaming service or ISP. There's nothing else we can do. OBS has not changed in over 3 months, so if you're only now getting issues, it's not an OBS problem.

Also, any support given on this forum, including from admins, is purely voluntary. This is an open source project that is community-supported, and no one is under any obligation to offer support to begin with.
 
K

Keksit

New Member
alright. I finally streamed now for full 70 minutes.
2:30 AM to 3:40 AM ... i changed the twitch.tv server From Frankfurt to Amsterdam... it began to stream but went to 1 minute and disconnected...
Tried with Paris Server and it was perfect !
Seems like my internetprovider doesnt like Frankfurt since 2015. (Unitymedia) <- Germany

I will try in 10 hours in the main traffic time, again and edit the first post, when it works !
 
R

Rene Kaiser

New Member
keksit it seems like that unitymedia (german provider) is a big issue because i have the same issue with unity media.. please post here if the server change thing helps you out
regards

EDIT: Paris works for me, but this cant be the solution since the MS is way higher than frankfurt..
 
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K

Keksit

New Member
So. i tested again. The further away, the better the connection. What the hell is this ? The best connection i had was the singapore servers ?! But with 80% dropframes.
It doesnt make any difference if i plug out my router / or in, or if i turn off any game or skype, hamachi or anything.
In New York i streamed normaly, but sometimes it disconnects for 1 minute. Works for another 5 min and disconnects.

An other streaming service like hitbox.tv makes no difference also.

Conclusion? Unitymedia sucks !
Edit 3: my ISP cant find any issues
 
K

Keksit

New Member
Have set my Quality to 7 and uncheked the "Constant rate"CBR box on the "coding" Tab. Works with any Server now while having 0.00 % drop frames, but:
When i start to stream a game i get random disconnects between 2 Minutes and 25 Minutes. Something is really broken here.
 
K

Keksit

New Member
Bump!
Seems like Telekom and Unitymedia and Telekom ISPs screwed up their Internet since 2015, which is permanent...
 
dodgepong

dodgepong

Administrator
Community Helper
If you get no dropped frames with CBR unchecked, then you need to lower your bit rate with CBR checked.

And it does seem like a lot of Unity Media users are having issues. Perhaps you should take it up with them.
 
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