Bug Report 0.571b crashing frequently

A

Alkylhaul

New Member
I just updated OBS and have been trying to stream the past hour but OBS won't have it :(
Here's my crashlog..

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: C0000000 (<unknown>)
OBS version: Open Broadcaster Software v0.571b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
064DB324 FFFFFFFFC0000000 40000000 C03AB815 40000000 40311272 <unknown>!0xffffffffc0000000
064DB328 FFFFFFFFC0408427 C03AB815 40000000 40311272 20000000 <unknown>!0xffffffffc0408427
064DB32C 40000000 40000000 40311272 20000000 40507A03 <unknown>!0x40000000
064DB330 FFFFFFFFC03AB815 40311272 20000000 40507A03 95159B96 <unknown>!0xffffffffc03ab815
064DB334 40000000 20000000 40507A03 95159B96 08099B01 <unknown>!0x40000000
064DB338 40311272 40507A03 95159B96 08099B01 0022F178 <unknown>!0x40311272
064DB33C 20000000 95159B96 08099B01 0022F178 08103858 <unknown>!0x20000000
064DB340 40507A03 08099B01 0022F178 08103858 00000012 <unknown>!0x40507a03
064DB344 FFFFFFFF95159B96 0022F178 08103858 00000012 F0E0D0C0 <unknown>!0xffffffff95159b96
064DB348 08099B01 08103858 00000012 F0E0D0C0 5B2C4D67 <unknown>!0x8099b01
064DB34C 0022F178 00000012 F0E0D0C0 5B2C4D67 88000000 <unknown>!0x22f178
064DB350 08103858 F0E0D0C0 5B2C4D67 88000000 40000000 <unknown>!0x8103858

A minidump was saved to C:\Users\XXXXXX\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-10-08_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

I hope it's nothing too serious and that can be helped with but just a few mouse clicks though I have no idea where to start.

Greetings,

Alkylhaul
 
R

R1CH

Forum Admin
Developer
Are you overclocking at all? Have you tried a memory test? That crash looks like complete stack corruption or some kind of malware. The .dmp file might help.
 
A

Alkylhaul

New Member
R1CH said:
Are you overclocking at all? Have you tried a memory test? That crash looks like complete stack corruption or some kind of malware. The .dmp file might help.
Click to expand...

Thank you Rich!
Yes I do overclock my cpu (nothing serious though) but my ram is underclocked with tighter timings. Taking your advice, i've booted up a Memtest86 cd and it passed with no errors.
Malware perhaps? I"ll run a check here soon. In the meantime, here's my log:

19:04:49: Open Broadcaster Software v0.571b - 32bit (´・ω・｀)
19:04:49: -------------------------------
19:04:49: CPU Name: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz
19:04:49: CPU Speed: 4275MHz
19:04:49: Physical Memory: 4095MB Total, 1934MB Free
19:04:49: stepping id: 6, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
19:04:49: monitor 1: pos={0, 0}, size={1920, 1080}
19:04:49: Windows Version: 6.1 Build 7601 S
19:04:49: Aero is Disabled
19:04:49: -------------------------------
19:04:49: OBS Modules:
19:04:49: Base Address Module
19:04:49: 01110000 OBS.exe
19:04:49: 66550000 OBSApi.dll
19:04:49: 66310000 DShowPlugin.dll
19:04:49: 662F0000 GraphicsCapture.dll
19:04:49: 662D0000 NoiseGate.dll
19:04:49: 662B0000 PSVPlugin.dll
19:04:49: ------------------------------------------
19:04:49: Adapter 1
19:04:49: Video Adapter: AMD Radeon HD 7800 Series
19:04:49: Video Adapter Dedicated Video Memory: 2133008384
19:04:49: Video Adapter Shared System Memory: 1878583296
19:04:49: Using fixed low latency mode, factor 20
19:04:49: =====Stream Start: 2013-10-08, 19:04:49===============================================
19:04:49: Multithreaded optimizations: On
19:04:49: Base resolution: 1920x1080
19:04:49: Output resolution: 1280x720
19:04:49: ------------------------------------------
19:04:49: Loading up D3D10 on AMD Radeon HD 7800 Series...
19:04:49: ------------------------------------------
19:04:49: Audio Format: 48000hz
19:04:49: Playback device {0.0.0.00000000}.{a0ec6a6a-f833-4feb-a619-fb0653ea41ab}
19:04:49: ------------------------------------------
19:04:49: Using desktop audio input: 1 - SA300/SA350 (AMD High Definition Audio Device)
19:04:49: Using 5.1 speaker setup
19:04:49: ------------------------------------------
19:04:49: Using auxilary audio input: Microphone (2- Logitech Microphone (Fusion))
19:04:49: ------------------------------------------
19:04:49: Audio Encoding: AAC
19:04:49: bitrate: 320
19:04:49: Using graphics capture
19:04:49: ------------------------------------------
19:04:49: Video Encoding: x264
19:04:49: fps: 30
19:04:49: width: 1280, height: 720
19:04:49: preset: veryfast
19:04:49: profile: high
19:04:49: keyint: 60
19:04:49: CBR: yes
19:04:49: CFR: no
19:04:49: max bitrate: 1000
19:04:49: buffer size: 1000
19:04:49: ------------------------------------------
19:04:49: MMDeviceAudioSource: Frequency for device '1 - SA300/SA350 (AMD High Definition Audio Device)' is 1152000, samples per sec is 48000
19:04:49: MMDeviceAudioSource: Frequency for device 'Microphone (2- Logitech Microphone (Fusion))' is 64000, samples per sec is 16000
19:04:51: Using RTMP service: Twitch / Justin.tv
19:04:51: Server selection: rtmp://live-ams.justin.tv/app
19:04:52: Interface: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (ethernet, 100 mbps)
19:04:52: Completed handshake with rtmp://live-ams.justin.tv/app in 520 ms.
19:04:54: SO_SNDBUF was at 8192
19:04:54: SO_SNDBUF is now 65536
19:05:12: SharedTexCapture hooked
19:11:53: RTMPPublisher::SendLoop: Stalled for 4148 ms to write 9386 bytes (buffer: 158633 / 168960), unstable connection?
19:24:13: RTMPPublisher::SendLoop: Stalled for 1703 ms to write 9386 bytes (buffer: 157919 / 168960), unstable connection?
19:25:26: RTMPPublisher::SendLoop: Stalled for 1922 ms to write 9386 bytes (buffer: 157814 / 168960), unstable connection?
19:46:41: RTMPPublisher::SendLoop: Stalled for 4233 ms to write 9386 bytes (buffer: 158976 / 168960), unstable connection?
19:52:30: RTMPPublisher::SendLoop: Stalled for 1784 ms to write 9386 bytes (buffer: 157859 / 168960), unstable connection?
20:06:46: RTMPPublisher::SendLoop: Stalled for 4258 ms to write 9386 bytes (buffer: 156911 / 168960), unstable connection?
20:23:26: RTMPPublisher::SendLoop: Stalled for 4089 ms to write 9386 bytes (buffer: 157089 / 168960), unstable connection?
20:25:50: RTMPPublisher::SendLoop: Stalled for 4073 ms to write 9386 bytes (buffer: 156155 / 168960), unstable connection?
20:27:33: RTMPPublisher::SendLoop: Stalled for 1662 ms to write 9386 bytes (buffer: 159358 / 168960), unstable connection?
20:42:56: RTMPPublisher::SendLoop: Stalled for 1809 ms to write 9386 bytes (buffer: 155504 / 168960), unstable connection?
20:48:25: RTMPPublisher::SendLoop: Stalled for 4117 ms to write 9386 bytes (buffer: 159386 / 168960), unstable connection?
20:59:08: RTMPPublisher::SendLoop: Stalled for 4309 ms to write 9386 bytes (buffer: 158271 / 168960), unstable connection?
21:14:53: RTMPPublisher::SendLoop: Stalled for 4229 ms to write 9386 bytes (buffer: 159394 / 168960), unstable connection?
21:14:58: RTMPPublisher::SocketLoop: Received FD_CLOSE, 4654 ms since last send (buffer: 167374 / 168960)
21:14:58: RTMPPublisher::SocketLoop: Aborting due to FD_CLOSE, error 0
21:14:59: Total frames encoded: 234271, total frames duplicated: 10798 (4.61%)
21:14:59: Number of frames skipped due to encoder lag: 98 (0.04%)
21:14:59: Total frames rendered: 233638, number of late frames: 2027 (0.87%) (it's okay for some frames to be late)
21:14:59: Average send payload: 7950 bytes, average send interval: 54 ms
21:14:59: Number of times waited to send: 550, Waited for a total of 1769918 bytes
21:14:59: Number of b-frames dropped: 679 (0.29%), Number of p-frames dropped: 776 (0.33%), Total 1455 (0.62%)
21:14:59: Number of bytes sent: 1131283199
21:14:59:
21:14:59: Profiler time results:
21:14:59:
21:14:59: ==============================================================
21:14:59: video thread frame - [100%] [avg time: 0.237 ms] [children: 2.53%] [unaccounted: 97.5%]
21:14:59: | scene->Preprocess - [2.53%] [avg time: 0.006 ms]
21:14:59: GPU download and conversion - [100%] [avg time: 4.05 ms] [children: 79.5%] [unaccounted: 20.5%]
21:14:59: | flush - [77.6%] [avg time: 3.141 ms]
21:14:59: | CopyResource - [1.78%] [avg time: 0.072 ms]
21:14:59: | conversion to 4:2:0 - [0.148%] [avg time: 0.006 ms]
21:14:59: Convert444Thread - [100%] [avg time: 1.937 ms] [children: 99.4%] [unaccounted: 0.62%]
21:14:59: | Convert444toNV12 - [99.4%] [avg time: 1.925 ms]
21:14:59: encoder thread frame - [100%] [avg time: 2.749 ms]
21:14:59: ==============================================================
21:14:59:
21:14:59:
21:14:59: Profiler CPU results:
21:14:59:
21:14:59: ==============================================================
21:14:59: video thread frame - [cpu time: avg 0.058 ms, total 13572.1 ms] [avg calls per frame: 1]
21:14:59: | scene->Preprocess - [cpu time: avg 0.001 ms, total 358.805 ms] [avg calls per frame: 1]
21:14:59: GPU download and conversion - [cpu time: avg 0.117 ms, total 27565.4 ms] [avg calls per frame: 1]
21:14:59: | flush - [cpu time: avg 0.092 ms, total 21621.7 ms] [avg calls per frame: 1]
21:14:59: | CopyResource - [cpu time: avg 0.008 ms, total 2012.41 ms] [avg calls per frame: 1]
21:14:59: | conversion to 4:2:0 - [cpu time: avg 0.001 ms, total 358.802 ms] [avg calls per frame: 1]
21:14:59: Convert444Thread - [cpu time: avg 1.292 ms, total 301878 ms] [avg calls per frame: 1]
21:14:59: | Convert444toNV12 - [cpu time: avg 1.288 ms, total 300973 ms] [avg calls per frame: 1]
21:14:59: encoder thread frame - [cpu time: avg 1.449 ms, total 339645 ms] [avg calls per frame: 1]
21:14:59: ==============================================================
21:14:59:
21:14:59: =====Stream End: 2013-10-08, 21:14:59=================================================
21:15:09: Using fixed low latency mode, factor 20
21:15:09: =====Stream Start: 2013-10-08, 21:15:09===============================================
21:15:09: Multithreaded optimizations: On
21:15:09: Base resolution: 1920x1080
21:15:09: Output resolution: 1280x720
21:15:09: ------------------------------------------
21:15:09: Loading up D3D10 on AMD Radeon HD 7800 Series...
21:15:09: ------------------------------------------
21:15:09: Audio Format: 48000hz
21:15:10: Playback device {0.0.0.00000000}.{a0ec6a6a-f833-4feb-a619-fb0653ea41ab}
21:15:10: ------------------------------------------
21:15:10: Using desktop audio input: 1 - SA300/SA350 (AMD High Definition Audio Device)
21:15:10: Using 5.1 speaker setup
21:15:10: ------------------------------------------
21:15:10: Using auxilary audio input: Microphone (2- Logitech Microphone (Fusion))
21:15:10: ------------------------------------------
21:15:10: Audio Encoding: AAC
21:15:10: bitrate: 320
21:15:10: Using graphics capture
21:15:10: ------------------------------------------
21:15:10: Video Encoding: x264
21:15:10: fps: 30
21:15:10: width: 1280, height: 720
21:15:10: preset: veryfast
21:15:10: profile: high
21:15:10: keyint: 60
21:15:10: CBR: yes
21:15:10: CFR: no
21:15:10: max bitrate: 1000
21:15:10: buffer size: 1000
21:15:10: ------------------------------------------
21:15:10: MMDeviceAudioSource: Frequency for device '1 - SA300/SA350 (AMD High Definition Audio Device)' is 1152000, samples per sec is 48000
21:15:10: MMDeviceAudioSource: Frequency for device 'Microphone (2- Logitech Microphone (Fusion))' is 64000, samples per sec is 16000
21:15:10: SharedTexCapture hooked
21:15:11: Using RTMP service: Twitch / Justin.tv
21:15:11: Server selection: rtmp://live-ams.justin.tv/app
21:15:11: Interface: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (ethernet, 100 mbps)
21:15:12: Completed handshake with rtmp://live-ams.justin.tv/app in 539 ms.
21:15:13: SO_SNDBUF was at 8192
21:15:13: SO_SNDBUF is now 65536
21:17:41: RTMPPublisher::SendLoop: Stalled for 4181 ms to write 9386 bytes (buffer: 159266 / 168960), unstable connection?
21:40:26: RTMPPublisher::SendLoop: Stalled for 1733 ms to write 9386 bytes (buffer: 155980 / 168960), unstable connection?
21:46:18: RTMPPublisher::SendLoop: Stalled for 4309 ms to write 9386 bytes (buffer: 156716 / 168960), unstable connection?
21:54:40: RTMPPublisher::SendLoop: Stalled for 1834 ms to write 9386 bytes (buffer: 157282 / 168960), unstable connection?
21:56:38: RTMPPublisher::SendLoop: Stalled for 4238 ms to write 9386 bytes (buffer: 156997 / 168960), unstable connection?
21:57:22: RTMPPublisher::SendLoop: Stalled for 4032 ms to write 9386 bytes (buffer: 155578 / 168960), unstable connection?
22:15:34: RTMPPublisher::SendLoop: Stalled for 3189 ms to write 6801 bytes (buffer: 0 / 168960), unstable connection?

And my .dmp file...
 

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  • OBSCrashLog2013-10-08_2.zip
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R

R1CH

Forum Admin
Developer
Digging through the dump file, it seems OBS is crashing during audio encoding which should never really happen if things are working properly. Just to verify your overclock is stable, please try LinX - http://obsproject.com/forum/viewtopic.php?f=18&t=5361 as OBS can often trigger otherwise undetected faults due to the high amount of CPU and GPU stress.
 
A

Alkylhaul

New Member
R1CH said:
Digging through the dump file, it seems OBS is crashing during audio encoding which should never really happen if things are working properly. Just to verify your overclock is stable, please try LinX - viewtopic.php?f=18&t=5361 as OBS can often trigger otherwise undetected faults due to the high amount of CPU and GPU stress.
Click to expand...

Thanks Rich! That helps me out a bit!
As after the update to version 0.571b, OBS gave me the message in "Settings -> Broadcast Settigs" that the Audio Encoding Bitrate was not correct for Twitch/Justin. I always used 320 before, but the message stated to lower it to 160... it was only then that the crashes started. Hmm... could that have something to do with it?

I'll defonately do a Linx run today to test the stability of my machine just to be sure :)
 
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