Bug Report Zoom H6 Audio Failing

[NathanArchanjo]

When I record, or go live using a Zoom H6 audio interface as source of audio, the OBS record without a problem the first file.

But the seccond one comes with a pitch difference.

Don`t know how to fix it.

 

[ihorner]

I'm having a similar problem. Start recording/streaming, audio is fine. After an arbitrary amount of time, the audio drops in pitch. Simply switching to and from another microphone in the audio properties brings things back to normal. Sometimes, the problem never happens, which makes it very hard to troubleshoot.

No answers, but I'm happy to provide assistance in troubleshooting.

 

[NathanArchanjo]

I'm having a similar problem. Start recording/streaming, audio is fine. After an arbitrary amount of time, the audio drops in pitch. Simply switching to and from another microphone in the audio properties brings things back to normal. Sometimes, the problem never happens, which makes it very hard to troubleshoot.

No answers, but I'm happy to provide assistance in troubleshooting.

Are you using a Zoom H6 too?

 

[NathanArchanjo]

Normally to get this problem fixed I realized that I can just close the app and open it again.

That way the audio works fine.

 

[ihorner]

Are you using a Zoom H6 too?

I am also using a Zoom H6 with a shotgun mic attached via XLR. Here's my in-stream hot fix…

When the pitch drops, I usually open the properties window of the audio device, change from the H6 to anything else from the dropdown menu, then change back to the H6, and this restores the audio pitch to normal.

I've tried different cables, USB buses, "Use Device Timestamps", 44.1/48kHz sample rates. No matter what, after an arbetrary amount of time, the pitch will still drop.

 

[QuaverSager]

I'm having probably the same issue.
I've tested and I get audio without pitch changing and weird crackling/distortion to the computer with Zoom on any other program.
However when using OBS the audio sounds like it drops multiple octaves, and gives some crackles.
I've tried reinstalling drivers, unplugging the zoom H6, changing usb ports, swapping cables, changing sample rates, but nothing seems to fix the problem.

 

[probaboy]

Oh, please someone resolve this problem for me.. I am having the same problems with the descriptions I see from you guys..
I try to stream on YouTube as I have conversation through Zoom. When I don't stream, it's just fine. But when I turn on the OBS and start streaming, the voice pitch drops and sounds like a robot plus it gives a small disconnecting unpleasant sound even one or two seconds. Ahhhhhh lol

 

[MariaHomman]

Yes anyone who has solved this yet?! I use the H6 as a microphone (USB connection + Zoom-the conference tool) for an acapella group who are singing live and streaming it to listeners. Completely crazy when the pitch suddenly drops! How can I save it? I cannot logout and restart the concert everytime...

 

[Doudou]

2021 and i have the same problem with the zoom h6. Did someone found a solution for this issue?