Woops, OBS has crashed! OBS Version 27.0.1

snowymn

snowymn

New Member
obscrash.png



Dell Inc.Latitude 7400

Windows 10 64 bit
Intel UHD 620 graphics card
We tried updating graphics driver from Intel and Dell site and still have this issue. We tried replacing the igdgmm64.dll from another computer but run into permission issues on that folder even though the logged in user is a local admin on the computer.

We are using the desktop icon to run the program.

----------------------------------------------------------- Crash Log ---------------------------------------------------------------------------------------------------------------------------------
Unhandled exception: c0000005
Date/Time: 2021-06-09, 10:26:29
Fault address: 7FF9B3D8C8DD (c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_e6610765cda2bce8\igdgmm64.dll)
libobs version: 27.0.0 (64-bit)
Windows version: 10.0 build 19042 (release: 2009; revision: 985; 64-bit)
CPU: Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz


Thread 4BDC: (Crashed)
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000004526B8D2E0 00007FF9B3D8C8DD 0000004526B8D748 00007FF9C178C68B 0000000000000000 0000004526B8D4C0 igdgmm64.dll!0x7ff9b3d8c8dd
0000004526B8D460 00007FF9B3D72481 0000000000000000 0000000000000000 0000000000000004 0000016DF8845E60 igdgmm64.dll!0x7ff9b3d72481
0000004526B8D840 00007FF9B43A07F1 0000000000000000 0000000000000000 000000020000000C 0000004526B8E090 igd10iumd64.dll!0x7ff9b43a07f1
0000004526B8D9F0 00007FF9B43A2249 0000000000000000 0000000000000000 0000000000000000 0000016D00000004 igd10iumd64.dll!0x7ff9b43a2249
0000004526B8DAD0 00007FF9B43A274B 0000016D00000000 00007FF900000001 0000016DF3BF8BE0 0000016DF3F37DB8 igd10iumd64.dll!0x7ff9b43a274b
0000004526B8DBB0 00007FF9B4489A8F 0000000000000000 0000004526B8DCF0 0000000000000001 0000016DF0DC72B0 igd10iumd64.dll!0x7ff9b4489a8f
0000004526B8DBF0 00007FF9BAA436FD 00007FF9BABF8CB8 0000016DF3F37C78 0000004526B8E5E0 00007FF9BAA44976 d3d11.dll!0x7ff9baa436fd
0000004526B8DE00 00007FF9BAA43483 0000004500002AE6 00007FF9BF739366 0000004500000001 0000004500000001 d3d11.dll!0x7ff9baa43483
0000004526B8DE40 00007FF9BAA8F763 0000004526B8E438 00007FF9BABF8CB8 0000016DF3F37C70 0000016DF3F37B80 d3d11.dll!0x7ff9baa8f763
0000004526B8DED0 00007FF9BAA47AC7 0000016DEEE80000 0000016DF3F37BB0 0000000000000000 0000000000000000 d3d11.dll!0x7ff9baa47ac7
0000004526B8E310 00007FF9BAA38D19 0000016DF3F37BB0 0000000000000000 0000000000000000 0000000000000000 d3d11.dll!0x7ff9baa38d19
0000004526B8E380 00007FF9BAA38E00 0000016DF3F37BB0 0000016DF3F37BB0 0000004526B8E5E0 0000016DF3BED318 d3d11.dll!0x7ff9baa38e00
0000004526B8E3F0 00007FF9BAA391F1 0000016DF3F37B80 0000000000004BDC 0000016DF3F37BA8 0000000000000060 d3d11.dll!0x7ff9baa391f1
0000004526B8E540 00007FF9BAA3978C 0000016DF3BED2C0 0000016D00000002 0000016DF3BEDAF8 00007FF9C170F47E d3d11.dll!0x7ff9baa3978c
0000004526B8E760 00007FF9BAA34734 0000016DF3B6CDA0 0000000000000001 000000000000EC64 0000016DF3B6CED8 d3d11.dll!0x7ff9baa34734
0000004526B8EAE0 00007FF9BAA341D7 0000016D0000EC64 0000016DF3B6CDA0 00000000079CC9D8 0000000000000001 d3d11.dll!0x7ff9baa341d7
0000004526B8EB80 00007FF9AD800BB1 0000016DF3B6CE80 0000000000000008 0000000000003B19 0000016DF3B6CDA0 libobs-d3d11.dll!gs_texture_2d::InitTexture+0x191
0000004526B8EBF0 00007FF9AD7FFBDE 0000016DF3B6CDA0 0000000000000000 0000016DF3BA6B60 0000016DF888C000 libobs-d3d11.dll!gs_texture_2d::gs_texture_2d+0x21e
0000004526B8EC40 00007FF9AD7FE4F6 0000016DF0FCE9C0 0000000000000000 0000000000003B19 00007FF9AEC615AF libobs-d3d11.dll!device_texture_create+0x86
0000004526B8ECE0 00007FF98C5F49E7 0000016DF8896120 0000000000000000 0000016DF84D6620 0000016DF888BFF8 obs.dll!gs_texture_create+0xe7
0000004526B8ED30 00007FF98C5ED0F2 0000016DF888BFC0 00007FF9AEC65510 0000016DF87F6DE0 0000016DF3E34540 obs.dll!gs_image_file_init_texture+0x62
0000004526B8ED70 00007FF9AEC616B4 0000000000000037 0000016DF84D6620 0000016DF8849200 0000016DF8849808 image-source.dll!image_source_load+0x94
0000004526B8EDA0 00007FF9AEC610D4 0000016DF888BFC0 0000016DF8666440 0000016DF3E9EB80 0000016DF8849200 image-source.dll!image_source_update+0xc4
0000004526B8EDD0 00007FF9AEC61186 0000016DF8849200 0000016DF3E95058 0000016DF8666440 0000000000000000 image-source.dll!image_source_create+0x46
0000004526B8EE00 00007FF98C61B598 0000016DF3E9EB80 0000016DF3E9E720 0000000000000000 00000000000000F7 obs.dll!obs_source_create_internal+0x228
0000004526B8EE60 00007FF98C61B696 0000000000000000 0000016DF3E9F400 0000016DEEA9CB80 0000000000000000 obs.dll!obs_source_create_set_last_ver+0x16
0000004526B8EEA0 00007FF98C62F8C8 0000000000000000 000000001A010001 0000000000000000 0000016DF8626CA0 obs.dll!obs_load_source_type+0xb8
0000004526B8EF00 00007FF98C62FCF0 0000016DF3E9F400 00007FF7719CA050 0000016DF3EB23C0 0000016DEEB0D488 obs.dll!obs_load_sources+0xb0
0000004526B8EF90 00007FF7719DDD5D 00007FF771B691A0 0000016DEEB10E30 0000016DF0FB3600 00007FF771B691A0 obs64.exe!OBSBasic::LoadData+0x3bd
0000004526B8F180 00007FF7719DFFC9 0000016DEEB10E30 0000016DEEB10E30 0000000000000000 0000004526B8FA90 obs64.exe!OBSBasic::OBSInit+0x4a9
0000004526B8F780 00007FF7719BDB14 0000004526B8F8E0 00007FF771C28617 0000004526B8FCB0 0000016DEEAD4840 obs64.exe!OBSApp::OBSInit+0x274
0000004526B8F840 00007FF7719C411E 0000000000000000 0000016DEEAC6940 0000016D00000000 0000016DEEAC4E20 obs64.exe!run_program+0x6de
0000004526B8FBB0 00007FF7719C6101 0000000000000000 0000000000000000 0000000000000000 0000016DEEACA9C0 obs64.exe!main+0x591
0000004526B8FD70 00007FF771B2BAB7 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs64.exe!WinMain+0x157
0000004526B8FE00 00007FF771B2B376 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs64.exe!__scrt_common_main_seh+0x106
0000004526B8FE40 00007FF9BFFE7034 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ff9bffe7034
0000004526B8FE70 00007FF9C1742651 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ff9c1742651

FULL CRASH LOG ATTACHED
 

Attachments

  • Crash 2021-06-09 10-26-29.txt
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snowymn

snowymn

New Member
@R1CH Thank you for the reply. I tried this but no success same message. I am on Windows 21H1 which the latest driver for Intel does not have in the list of supported OS.
 
Castelan

Castelan

New Member
Try installing the >> All in One Runtimes 2.5.0 package, it solved the problems of many of my friends' computers!

www.computerbase.de

All in One Runtimes Download

All in One Runtimes bündelt bekannte Runtimes und Browser-Plug-ins in einem Paket. Deutsch, Freeware, kostenloser Download!
www.computerbase.de www.computerbase.de

OBS Studio requires .NET Framework package dll's
 
Castelan

Castelan

New Member
Several times I reinstalled Windows 10 Pro and didn't install the .NET FrameWork package, OBS didn't!
After I installed the All in One Runtimes package, OBS installs normal!
So what happens that I don't know why OBS doesn't install?
I only use the Windows 10 Pro installation totally clean!
 
snowymn

snowymn

New Member
Castelan said:
Try installing the >> All in One Runtimes 2.5.0 package, it solved the problems of many of my friends' computers!

www.computerbase.de

All in One Runtimes Download

All in One Runtimes bündelt bekannte Runtimes und Browser-Plug-ins in einem Paket. Deutsch, Freeware, kostenloser Download!
www.computerbase.de www.computerbase.de

OBS Studio requires .NET Framework package dll's
Click to expand...
@Castelan I have tried uninstalling .NET and reinstalling already and this still did not fix the issue. Are you suggesting that a dll from an older version of .NET is needed or do you think it is an issue related to C++ distributable?
 
Harold

Harold

Active Member
OBS Studio does not use any components of ".net"

That "all in one runtimes download" is very suspicious, as microsoft issue runtimes should more commonly be downloaded direct from microsoft instead of relying on third party downloaders
 
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