Windows Graphics Capture is greyed out; please help.

[Naba]

Hi,

while referencng a zoom video, it is plain white in bitbit and windows graphics capture is greyed out.

Please help[attached snapshot]

 

[Harold]

Provide your OBS log.

 

[Naba]

attached ..thanks

 

[Harold]

You're on windows 10 1803, you need to update to at minimum windows 10 1903.

 

[Naba]

thanks it worked.