Question / Help Window capture only shows black, but game and monitor capture work fine (pictures included)

[MonteCarbo]

EDIT: I did some more experimenting and found some programs that would allow me to window capture, but the results were very mixed. To capture Google Chrome I needed to disable hardware acceleration and it worked. My webcam program, Photoshop, and File Explorer all worked, but no Microsoft Suite products (Word, PowerPoint, Excel, etc) worked and neither did the other Microsoft programs I tried (Photos and 3D viewer). I do not know what the common thread is between the programs that work and those that don't. Perhaps they all have some sort of hardware acceleration like Chrome did, but my (limited) research did not find anything on this.

I am running into a strange issue with my OBS in which the window capture is not working, but the game and monitor captures do.
Here is a link to a picture of me trying to capture a Chrome page: https://imgur.com/a/QG4LQaM
The taskbar at the bottom is from the monitor capture, so OBS is at least recognizing the size of the window it is supposed to be capturing, but it cannot figure out what to show.
Things started getting really strange when I tried to capture a Word document and got some sort of weird half-capture: https://imgur.com/a/4YsvG71
Somehow OBS is able to capture the Navigation bar and box, but no text from the page.

Any help you can offer would be greatly appreciated!

 

[WizardCM]

You will need to disable hardware acceleration for window capture to work properly on Google Chrome. Follow these steps to disable it:

1. Open Chrome Settings
2. In the Search settings box, type in hardware
3. Click the slider next to Use hardware acceleration when available
4. Click Relaunch to restart Chrome

Note: Disabling hardware acceleration can cause performance loss on certain web pages.


In terms of Photos and 3D viewer, that's because they're UWP apps - they can't be captured as Windows doesn't expose those APIs (though UWP games are a different story).