Question / Help WHEA-Logger Error

[Dale Simmons]

I am getting a WHEA-Logger warning at a rate of more than 30 per second. If I am broadcasting for more than 60 miniutes the entire computer locks up and must be reset. I have traced it back to the BlackMagic card but they were no help because they do not officially support streaming for these cards.

Note: The WHEA-Logger warnings start once I open OBS, I don't even have to be streaming. As long as the blackmagic card is listed as a device the errors start!

Below is a copy of the error.

ErrorSource 4
FRUId {00000000-0000-0000-0000-000000000000}
FRUText
ValidBits 0xdf
PortType 4
Version 0x101
Command 0x10
Status 0x406
Bus 0x0
Device 0x1c
Function 0x6
Segment 0x0
SecondaryBus 0x0
Slot 0x0
VendorID 0x8086
DeviceID 0xa116
ClassCode 0x30400
DeviceSerialNumber 0x0
BridgeControl 0x0
BridgeStatus 0x0
UncorrectableErrorStatus 0x0
CorrectableErrorStatus 0x1000

Can anyone help? I don't know what to do.

 

[R1CH]

8086:a116 is a "PCI Express Root Port #7", so the problem is definitely coming from the BlackMagic card. Check the slot is free of any debris or similar or try a different slot. Also try using BlackMagic Desktop Video and seeing if the problem reproduces, but this is almost certainly faulty hardware (either the motherboard or the card).

 

[Dale Simmons]

I put another card in a different slot and the problem duplicated itself again. Both cards are identical.