Hi, not a major techie so please go gently. I am trying to sort out OBS for my Son. I have downloaded it on his gaming PC and can steam from his You Tube account as well as game capture and record. The problem is with the webcam, which I know is working as I have checked it on Skype. When I click on video capture it opens a window show his webcam, I click ok but the window in the corner that should show the webcam image does not open. I have closed skype and anything else that uses webcam but I can not get this to work for him can you help please? Many thanks Rob
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Question / Help Webcam seen but not working with OBS 19.0.2
- Thread starter Rob Fenn
- Start date
Osiris I do not know how to post a log sorry. I have however tried to select video capture and then CTRL+R & the F option and that has not made any difference :(Also try pressing CTRL+R (or F) when the source is selected.
Its likely not showing because the z-order has it below other sources in the scene list. The z-order determines the stacking order of rendering sources.
Highlight the webcam source and click the up arrow to make it appear at the top of the list and higher visibility.
Hi, I saw this possibility on a YouTube vid and made sure I elevated video capture to the top of the list but it has made no difference :(
OBS is not a company, so no there is no phone number.
https://obsproject.com/forum/threads/please-post-a-log-with-your-issue-heres-how.23074/
https://obsproject.com/forum/threads/please-post-a-log-with-your-issue-heres-how.23074/
I ran into this problem tonight. Here's what I did to fix:
Go to Device Manager
Scroll down to the Universal Bus Controller section
Are there any warning signs next to any item? If so, right click on it and uninstall.
Create an example scene with Webcam
Create a new scene and call it Example
Add a Video Capture Device
Right click on it to get to the Properties window
Select your webcamera as the device
You should see in the preview window its real time captured image to confirm it is working
Click the OK button
You should see it appear in the preview of the scene
If you don't see the webcam immediately appear even though it is the default device, it isn't working because it hasn't been initialized with your selection. It looks like it is the default device. I had a case where it happened to be the default selected device, but however nothing came up in the preview screen.
After I reselected it, I got a OBS crashed. Then, it magically appeared. Definitely acting flaky.
I also noticed that if I already have an existing source for the webcam and renamed it from video capture device to "webcam", choosing it as the source does nothing. I always had to create a new video capture device, never rename it. Selecting a previous instance of a web camera device never worked and ended up with a blank screen with no component showing up with handles.
Go to Device Manager
Scroll down to the Universal Bus Controller section
Are there any warning signs next to any item? If so, right click on it and uninstall.
Create an example scene with Webcam
Create a new scene and call it Example
Add a Video Capture Device
Right click on it to get to the Properties window
Select your webcamera as the device
You should see in the preview window its real time captured image to confirm it is working
Click the OK button
You should see it appear in the preview of the scene
If you don't see the webcam immediately appear even though it is the default device, it isn't working because it hasn't been initialized with your selection. It looks like it is the default device. I had a case where it happened to be the default selected device, but however nothing came up in the preview screen.
After I reselected it, I got a OBS crashed. Then, it magically appeared. Definitely acting flaky.
I also noticed that if I already have an existing source for the webcam and renamed it from video capture device to "webcam", choosing it as the source does nothing. I always had to create a new video capture device, never rename it. Selecting a previous instance of a web camera device never worked and ended up with a blank screen with no component showing up with handles.
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Thanks, SumDim but that has not resolved the matter, there is no warning against any Universal Bus Controllers. Setup new scene called it example clicked on video capture and the window came up showing my default webcam, clicked ok but still, no webcam image came up, just can not seem to get the webcam to interact with OBS. At this rate might have to investigate some other options for my Son as he wants to appear in his videos and we can just not get this to work. Would be great if there was a number to ring someone and talk it through but Osiris has confirmed no such number exists :( :(