Question / Help Webcam lags/freezes and audio cuts off then comes back

L

Llama.wav

New Member
My webcam(Logitech C922) starts to lag and freeze when I'm streaming any game and lately my audio has been cutting off more and more.

Here are some examples of the issue:
  1. https://clips.twitch.tv/theellamaking/PleasantMouseOMGScoots
  2. https://clips.twitch.tv/theellamaking/ZealousCoyoteDBstyle
So my way of solving this issue is to manually change my webcam from 30 fps to 25 every time the lag happens and it fixes the issue but its a hassle when streaming and having to change it. Same with my audio it goes out then comes back but I have to manually disconnect from discord and then reconnect for my teammates to hear me.

Here is the full VOD: https://www.twitch.tv/videos/123540495 it begins around 1:45hr and happens through out the stream

Log File: http://pastebin.com/9DvvsdaY

Any advice is great! Thank you.
 
Fenrir

Fenrir

Forum Admin
The log file you provided has no stream attempt in it. You will need to provide a log that does, an has the issue happen, for us to see what happened.
 
Fenrir

Fenrir

Forum Admin
Hmm, lots of

Code: 
DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist

Did you mean to select 15:51:50.513: audio device: Microphone (Producer USB)

for the webcam audio?
 
L

Llama.wav

New Member
Yes I don't use my webcam audio I use that producer usb instead, was I suppose to leave it as capture audio only?
 
Fenrir

Fenrir

Forum Admin
You shouldn't be piping your mic audio through the webcam, you should be selecting it in Settings -> Audio

Just uncheck "use custom audio device" in the video capture device properties and see if that helps.
 
L

Llama.wav

New Member
I tried to stream with curse instead of discord and I still get the same issue but only the webcam becomes laggy as for the the voice call I can hear everyone perfectly, I do get some audio cut for about maybe 3-10 seconds at the most but then it all comes back except for my webcam it remains laggy.

this is the new log file of where the issue occcured: http://pastebin.com/rhKPUCe6
 
You must log in or register to reply here.
Top