Question / Help Webcam and microphone not working

Peleke

New Member
I am currently using OBS 21.1 on Windows 7 and want to use a Logitech C925e together with a RODE NT-USB microphone.
The problem is that the preview of the webcam is completely grey and audio isn't showing any input at all.
If I use the Logitech Software the camera is working and the Windows audio recorder can use the microphone without a problem as well but in OBS both are not working at all.
I am not aware of any other software that is running and I just started the OS and opened OBS.
Even if I create a new profile and scene collection the problem persists.
Here are two logs:
https://hastebin.com/zadulejotu
https://hastebin.com/efusuzezov
Thanks for support
 
About the mic - big chance that power saving options may cause the issue. Also, make sure that both devices has enough bandwidth and power (plug in power cord to laptop, connect only one device and see if it works, no mouse, no USB-flash sticks etc.)
 
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