Bug Report Video from AverMedia Extream Cap U3 Freeze

Misteralex007

New Member
Hi !

So I have a problem/question. With the multiplatform OBS Studio 0.13.2 and i add my AverMedia Extrem Cap U3, there some freeze, just the video not the sound. But i haven't this problem with old version. OBS v0.657b. So i think that it's a bug but i'm not sure.

log: https://gist.github.com/a84e90df1b7c20aa9099

If you have a explanation for me, i will be thankfully.

Misteralex 007
 

sam686

Member
Show us log containing an actual record/stream for 5 minutes or more, with high motion capture.

The current log only shows 1920x1080 at 60 fps, but does not show us any record/stream which can log encoding settings.

Skipped frames with working audio may be a video encoding setting problem and limited CPU? not sure without seeing encoder settings and duplicate frames counters in log.
 

sam686

Member
Log file shows:
23:41:24.606: Output 'adv_file_output': Number of skipped frames due to encoding lag: 2685 (3.6%)
23:41:24.606: Output 'adv_file_output': Number of lagged frames due to rendering lag/stalls: 20902 (28.4%)

Maybe try using preset "SuperFast" or "UltraFast", which might avoid most of skipped/lagged frames.

Log also shows: 22:34:37.509: Last log entry repeated for 603 more lines... which line is it trying to repeat?
 

Misteralex007

New Member
Code:
22:09:12.276: Update check failed: Could not resolve host: obsproject.com
22:09:45.049: [rtmp-services plugin] Remote update of URL "https://obsproject.com/obs2_update/rtmp-services/package.json" failed: schannel: failed to receive handshake, SSL/TLS connection failed
22:34:37.509: Last log entry repeated for 603 more lines
22:34:37.509: adding 46 milliseconds of audio buffering, total audio buffering is now 626 milliseconds
23:20:56.306: Last log entry repeated for 2702 more lines

Well i don't know if it's important
 

sam686

Member
Maybe switch between opengl and directx?
On video capture maybe try with buffering enabled or disabled?

I am not really sure what else might be a problem...
 
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