Video Cuts out intermitently

[DarkArtist69]

During a live stream just the video with cut out for a few frames and them back.. it does that every 1min to few min or so.
Here is a link to the log, no crash...
can anyone tell why this is happening?
https://pastebin.com/ufWJGLMj

Thank you!

 

[deFrisselle]

Update to the latest OBS 27.2.1 It fixed a lot of critical issues from the new release
Then please post another log

 

[DarkArtist69]

Ok i updated OBS and it still does it....

 

[DarkArtist69]

got a crash report this time.

https://obsproject.com/logs/56QH6wO8TuxGKJtm

and the log for the last session:

https://obsproject.com/logs/-oSfokniIYt1E1yJ

 

[cyclemat]

have you installed newest decklink drivers or did you try use the decklink with 2 instances ?
18:19:04.367: DShow: Run failed (0x80070020): The process cannot access the file because it is being used by another process.

did you realy need the PReview and the main output of NDI ?

 

[DarkArtist69]

@cyclemat " did you realy need the PReview and the main output of NDI ? "
I dont know what the PReview is ... and right now we are not using any NDI... we had tested NDI stuff before but no longer needed it. We are running 2 decklink cards. A mini card and a Duo 8K card.

Is there a way to turn off the NDI if we are not using it?

I will try updating the decklink drivers... should running two cards be an issue?

Thank you

 

[DarkArtist69]

@cyclemat i looked up PReview... so that is the preview in studio mode, then yes we do need that. But not using NDI that I know. We have wired everything together...

 

[DarkArtist69]

I made sure everything was updated, the decklink, OBS.... i ran all the same devices but did not stream or record and it still blinks every once and a while...
I looked at the log and it does not show anything... but the video randomly blinks out and it is recoreded that way.
What can I do to stop this?
Thank you