Video Capture Device - Not showing on preview unless I alternate to identical webcam source (with different name)

chewman11

New Member
This is a strange one. I have the Elgato FaceCam. Randomly, when I open OBS (currently v 29.0.2 but same happened on previous versions), My "Elgato FaceCam" Source doesn't show up on my Preview. If I disable "Elgato FaceCam" source and open my "Webcam" source (which is configured identically) the Webcam shows up fine. If I close OBS and reopen, the "Webcam" source may not be there and if I switch back to "Elgato FaceCam", it displays fine. And then again and again with closing OBS. I've replaced the USB cable. I've deleted the sources and started over with one source...same thing, webcam disappeared in preview. I'm stumped. Has anyone run across this before?
 

gururetired

New Member
This is a strange one. I have the Elgato FaceCam. Randomly, when I open OBS (currently v 29.0.2 but same happened on previous versions), My "Elgato FaceCam" Source doesn't show up on my Preview. If I disable "Elgato FaceCam" source and open my "Webcam" source (which is configured identically) the Webcam shows up fine. If I close OBS and reopen, the "Webcam" source may not be there and if I switch back to "Elgato FaceCam", it displays fine. And then again and again with closing OBS. I've replaced the USB cable. I've deleted the sources and started over with one source...same thing, webcam disappeared in preview. I'm stumped. Has anyone run across this before?
I'm having a similar issue, Hope someone solves it...
 
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