Question / Help Very unique audio problems with 2 webcams

dj-Jo

New Member
So when I have both webcams active (both of which are Logitech C920 webcams), the audio of my computer sounds horrendous. This has happened with my Tascam UH-7000, Novation Audio hub, and my newest audio interface, Allen & Heath ZEDi10FX. The weirdest thing about this issue is that with each audio interface, the audio glitching was different but still terrible and unusable to do anything with. Locally, playing back audio is absolutely terrible, but when streamed or recorded, the audio sounds different but is terrible as well. In the example I posted below, the audio is hardly there and the sounds that do surface are just jumbled distortion. In the later half of the recording I play a song and you can really hear how bad it is.
I've tried the thing where you change the webcams to generic drivers and the problem persisted. I've tried the thing where you put the usbs in different sides of the computer to redistribute power. I even tried using a USB hub with external power for power redistribution and it didn't help. I tried plugging them into USB 2.0 slots and that didn't work either. I tried plugging the webcams on different slot area from where the interface was plugged in to divide the power between the cameras and the interface and that didn't work either.

The way I've got around this was to stream using the default sound card. Whenever I use the default windows sound card, I can use 2 webcams no problem. I don't want to keep using the windows soundcard while producing music, it just isn't good for producing music.
Also, I can stream fine with 1 webcam (see the streamlabs test).

Here is a test I did in OBS with a log
I used my Allen & Heath interface for this one
https://obsproject.com/logs/XbL3wQV9acE3cLbM
https://www.dropbox.com/s/6mj2wnesgulevat/2019-09-21_23-25-31.mp4?dl=0

Here is a test I did in Streamlabs OBS
To my surprise the isn't as bad as the OBS test when both cams are on.
https://www.dropbox.com/s/nkodv2rv4speskz/2019-09-21_22-59-18.mp4?dl=0

I usually stream with streamlabs OBS but the problem is the same in regular OBS.

Any ideas on what to do?

I am using Windows 7 by the way.
 

RomanTarchinski

New Member
I am also having this issue. When running 1 webcam, audio from my interface works fine. As soon as I activate another webcam, I lose audio. I have gone into my webcam settings and tried deactivating the mics on the webcams. no avail. When audio is recoded with them on, the audio is distorted and chopped up.

I am also on windows 7. Considering just getting a multi port capture card and running gopros, just wanted to avoid the costs associated unless i had to.
 
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