Unhandled Exception c0000005

SAngeli

New Member
Hi,
I tried to ask for help through an existing case, in order to reduce the number of threads for the same issue but my post was deleted because it seems I did hijack the thread. Crazy to believe!

Anyhow, I have the same problem several other users have been experiencing with OBS Studio.:
Unhandled Exception c0000005

While livestreaming as soon as I start recording the video either OBS freezes for few seconds and resumes working or it simply crashes giving me this exception code error. OBS is installed at its latest version. OS is updated to latest build. No overclocking done in the BIOS. BIOS version is the latest. RAM test was done with no issues.

I suspect it might have to do with Microsoft continuing to update/upgrade its OS because this issue never happened before, and I never changed anything in my hardware.

Could anyone please help me out? I fear to live stream again because I do not know if I will experience the same issue while streaming with viewers following the stream.

Thank you


OBS Studio ver. 27.2.4 (64 bit)
Windows 10 Pro (64 bit) ver. 21H2 Build 19044.1706
CPU: i9-9820X
RAM: 2 x HX426C16FB3K2/16

I attach some log files
 

Attachments

  • Application - event viewer.txt
    8.5 KB · Views: 54
  • Sistem - event viewer.txt
    622 bytes · Views: 25
  • OBS Crash 2022-06-12 11-44-13.txt
    150 KB · Views: 59
  • OBS log - 2022-06-12 10-59-09.txt
    26 KB · Views: 24
  • OBS log - 2022-06-12 11-44-27.txt
    34.2 KB · Views: 23

PaiSand

Active Member
You probably need to reinstall the video drivers

For recording you're using VBR, wich isn't recommended. Instead use CQP.
Just take into consideration your computer, specifically the video card, may not be powerfull enough to manage the load.
 

SAngeli

New Member
First of all, thank you for your reply! I appreciated a lot your time trying to help me out.

This morning first thing first I changed recording from VBR to CQP as you advised me to. Indeed, I poorly selected it at that time.
Interestingly enough, the issue disappeared as soon as I changed to CQP. Now, do you have an explanation for this? I did not do anything else.

I wish to share this morning OBS logs. Could you please see if you find anything wrong? Microsoft Event Viewer was perfectly clean.

At this point, I wonder whether video drivers indeed could have anything to do with OBS crash.

Anyhow, I will install/upgrade (clean install) video drivers but wish to understand why with VBR I have issue and with CQP no issues, at least for this morning.

Thank you
 

Attachments

  • 2022-06-19 11-03-37.txt
    42.3 KB · Views: 62
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