Unable to do recording

[brown.sugar8]

Hi, just bought a new laptop, Acer Swift 5 which has Nvidia Geforce MX350 card but can't start recording, I'm using Windows 10 Home. The error message I get is:
NVENC Error: Unsupported device. Check your video card supports NVENC and that the drivers are up to date.
Please help!
Below is my log file.

https://obsproject.com/logs/bBCKlQY4gKgVIQeH

 

[angelleye]

Does it ever work for you at all? I'm getting this error after successfully recording for a while, then this happens. I have to reboot and that fixes it for awhile, but then it happens again.

 

[koala]

Switch to Quicksync (QSV) or x264 as encoder. The MX350 doesn't support nvenc.

 

[brown.sugar8]

Does the Acer Swift 5 on Windows 10 Professional, with graphics card Nvidia MX350 2G GDDR5 work with OBS recording?