Hey guys, I help work on /ziralspiral with Ziral, I do some of the off screen work from time to time, and recently we've been having an odd issue pop up.
The stream is experiencing some crazy distortion/fuzzyness, which is very abnormal for it. Prior to this happening her settings hadn't changed, and she had the "ultimate" plan with Cox (300 down 30 up), and it was running fine. Then Cox started having alotta issues with her node, and this issue started poppin up along with all the disconnect issues. So she switched over to their gigabit service (900 down 900 up, was only $20 more a month anyways), and now there's complete stability, and WAAAY better pings to google (from 50ms to 15ms, 100% stable even as I write this. That node she was on was just a piece of shit that Cox didn't wanna fix).
So the gigabit was installed yesterday, and together we setup the stream on it (using a test twitch channel, not her ziralspiral one), giving it at first 5500 bit rate (what she ran when it was clear and smooth before the issues started). However it still looked fuzzy/distorted.
So we changed up some of the settings in Black Desert Online (the game she streams), turning the quality of the game down a bit, and it helped a little. Then I noticed there was no key frames set, so I set it to 2. I set the other settings below that (forgot the name) to "main" (choices were baseline/main/something else, and twitch says to use main).
The encoding is set to x264, the resolution is downscaled to 1280x720, and the CPU preset I tried putting to "fast", the FPS I set to 30, and the bit rate I set to 6000 (the max twitch allows atm for affiliates I believe).
Mind you I made each of those changes step by step, stopping the stream each time to change another setting, until I arrived at all of those changes all together. The stream, as a result, had zero fuzz/distortion, and looked pretty damn clear. Not crystal clear like it once was, but still really clear and very viewable.
So that was on the test channel, where everything worked out. She jumped around in the game in town, threw spells around in crowded areas, killed mobs, etc.. no distortions or fuzz. Everything was perfect.
An hour later she starts up on ziralspiral, and BAM fizzy/distorted as FUCK, even with those settings.
So now im at a loss. Is twitch's encoding simply broken atm on her channel and we have to email them? or is this a problem with OBS Studio(64 bit) somehow?
What do you guys think we should do?
*edit* I should also mention that her PC specs are I7-6800k/GTX780/16 gigs DDR4 ram/1tb SSD
The stream is experiencing some crazy distortion/fuzzyness, which is very abnormal for it. Prior to this happening her settings hadn't changed, and she had the "ultimate" plan with Cox (300 down 30 up), and it was running fine. Then Cox started having alotta issues with her node, and this issue started poppin up along with all the disconnect issues. So she switched over to their gigabit service (900 down 900 up, was only $20 more a month anyways), and now there's complete stability, and WAAAY better pings to google (from 50ms to 15ms, 100% stable even as I write this. That node she was on was just a piece of shit that Cox didn't wanna fix).
So the gigabit was installed yesterday, and together we setup the stream on it (using a test twitch channel, not her ziralspiral one), giving it at first 5500 bit rate (what she ran when it was clear and smooth before the issues started). However it still looked fuzzy/distorted.
So we changed up some of the settings in Black Desert Online (the game she streams), turning the quality of the game down a bit, and it helped a little. Then I noticed there was no key frames set, so I set it to 2. I set the other settings below that (forgot the name) to "main" (choices were baseline/main/something else, and twitch says to use main).
The encoding is set to x264, the resolution is downscaled to 1280x720, and the CPU preset I tried putting to "fast", the FPS I set to 30, and the bit rate I set to 6000 (the max twitch allows atm for affiliates I believe).
Mind you I made each of those changes step by step, stopping the stream each time to change another setting, until I arrived at all of those changes all together. The stream, as a result, had zero fuzz/distortion, and looked pretty damn clear. Not crystal clear like it once was, but still really clear and very viewable.
So that was on the test channel, where everything worked out. She jumped around in the game in town, threw spells around in crowded areas, killed mobs, etc.. no distortions or fuzz. Everything was perfect.
An hour later she starts up on ziralspiral, and BAM fizzy/distorted as FUCK, even with those settings.
So now im at a loss. Is twitch's encoding simply broken atm on her channel and we have to email them? or is this a problem with OBS Studio(64 bit) somehow?
What do you guys think we should do?
*edit* I should also mention that her PC specs are I7-6800k/GTX780/16 gigs DDR4 ram/1tb SSD