Question / Help Stream keeps crashing about 3-5 mins in

RytoEX

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3:58:38 PM.102: device_texture_create (D3D11): Failed to create 2D texture (887A0005)

This is likely the Win10AU/hotfix issue. Other than waiting for Microsoft to patch whatever they broke (or be more transparent about what they changed), your possible workarounds are:
  1. Disable the OBS Studio preview.
  2. Use Display Capture or Window Capture instead of Game Capture.
  3. Rollback your Nvidia drivers to 368.81 or 365.19 (still unconfirmed if this helps).
  4. Rollback Windows updates KB3176938, KB3189866, KB3193494, or their successors.
  5. Revert to a Windows 10 build that is before the Anniversary Update.
Option 1 may or may not work, I haven't seen enough testing on it. Option 2 works when using Display Capture, but with a performance penalty. Option 2 with Window Capture is unconfirmed. Option 3 is still unconfirmed if it works. Option 4 seems to work without fail. Option 5 also works without fail, but it is sort of a nuclear option.


If you try any of these, please report back with what you tried and how it affected things. Any information we can get is useful.
 
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Escalprillo

New Member
^ where can I find those windows updates? I've looked for them to uninstall them and nothing.. I find others.. but not those 2 updates.
 

RytoEX

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Developer
^ where can I find those windows updates? I've looked for them to uninstall them and nothing.. I find others.. but not those 2 updates.
First, verify that you are on a Windows 10 version that has those updates. You can check this by running "winver" from the start menu. If you have Windows 10 Version 1607 Build 14393.105 or higher, then you should have these updates installed.

Open your start menu, type "Windows Updates", and then hit enter. In that window, click "Update history". Then click "Uninstall updates". It should show you all of the Windows Updates you have installed and give you the option to uninstall them.

Alternatively, open your start menu, type "Programs" to get "Programs and Features" to come up, and then hit enter. Click "View installed updates" in the upper left corner.

If you cannot find those updates listed, could you please post screenshots of the windows that list the updates? I've heard a rumor that Microsoft has begun bundling the updates with the Anniversary Update, making them uninstallable. I'd heard that was debunked though.
 

gnazghoul

New Member
Switching my renderer to OpenGL in the Settings > Advanced has now stopped the crashing for me. It would consistently crash when I tried streaming the new Forza game.

Edit: It doesn't crash, but it runs like total crap in OpenGL mode.
 
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RytoEX

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Developer
Before I try that, anyone know if this got fixed with the new obs patch?
It has been looked into, and thus far the consensus is that this is not something OBS can fix. This is something that Microsoft broke in an update, so they must fix what they broke, or be transparent about what the "new way" they expect applications to have their code written.

^ where can I find those windows updates? I've looked for them to uninstall them and nothing.. I find others.. but not those 2 updates.
I still don't even know if you're on a Windows 10 patch version that would have them. I would still recommend trying any of the other options before rolling back Windows Updates, since removing Windows Updates is only a temporary measure, and uninstalling Windows Updates comes with other risks (may inadvertently break other things, may expose your system to security vulnerabilities had been patched, etc.).


@Escalprillo
In the future, please start your own thread. It seems that @Grim Trashcan's thread has been hijacked now. =/
 
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