Question / Help Stream failure when refreshing the player

[Thumper364]

Hey all! I am streaming via RTMP through a Wowza server and for the past few versions I keep having this issue where the stream is fine, but if the end user refreshes the player it breaks the stream. The encoder is still sending data, but the end user see a freeze frame from the beginning of the broadcast if the user refreshes the player. Is this a known bug with the Mac version? I can't seem to find any information on that.

Versions tried: 20.1.0 & 21.1.1
macOS 10.13.4
All browsers impacted: Safari, Chrome, Firefox

 

[Harold]

What player are you using on the end user's side?

 

[Thumper364]

Sorry, kind of new at this...it's a stock Flash player.

 

[Harold]

Have you tested watching the RTMP stream with VLC?

 

[Thumper364]

Honestly no. I'll try that.

 

[Thumper364]

I should add that it streams through to my player just fine when using something like Wirecast or Adobe FMLE