Bug Report Stream crash after 11h55 of stream, and resolution will not 16:9

vToxicTM

New Member
Hi all

Please i have probleme with my obs stream, i make stream on youtube 24h/24h, and obs crash every time after 11h55 of stream

my resolution of screen 1440x900 and when i stream there are black bands on the coast.

Please help me

thank you
 

wallrik

Member
1440x900 is a 16:10 aspect ratio. Twitch and YouTube uses a 16:9 ratio. To get rid of the black bars on the side I suggest that you set your base canvas to 1440x810. Now obviously the game source will not fit properly, so either you center it to just cut out the top and bottom parts, or you make it fit the new canvas, but it would be slightly distorted.

In regards to the crash, please share a log. If you have started OBS after the crash you need to look for the appropriate log.
 

vToxicTM

New Member
1440x900 is a 16:10 aspect ratio. Twitch and YouTube uses a 16:9 ratio. To get rid of the black bars on the side I suggest that you set your base canvas to 1440x810. Now obviously the game source will not fit properly, so either you center it to just cut out the top and bottom parts, or you make it fit the new canvas, but it would be slightly distorted.

In regards to the crash, please share a log. If you have started OBS after the crash you need to look for the appropriate log.
hi and thx for the reply

I can't change the canvas, i have just one canvas : its 1440x900,

and in regards to the crash, all of the febrary month i stream 20 days without crash and interruption, i reset my computer like a new just yesterday,

thank you
 

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vToxicTM

New Member
i forgot, i dont stream games, just stream open source ( image, text, url page and png image)

i have 5 last log :

thx !!
 

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wallrik

Member
I can't change the canvas, i have just one canvas : its 1440x900
You can change it by typing in a new resolution manually. The dark theme makes it look like you can't change it, but you can.

The relevant log is the first one you shared. It shows that you streamed for about 13-14 hours.
It says you got disconnected from the service.
The issue is probably just that you're constantly maxing out your broadband. The connection between yourself and the YouTube ingest server is not good enough for 2500 kbps.

And to be honest, since you're streaming 576x360 10 FPS, you probably don't need 2500 kbps anyway. :)

Total encoded frames: 485654
Number of skipped frames due to encoding lag: 1307 (0.3%)
Number of lagged frames due to rendering lag/stalls: 48 (0.0%)
Number of dropped frames due to insufficient bandwidth/connection stalls: 395319 (81.4%)
 

Sapiens

Forum Moderator
Your monitor's native resolution is 1440x900, which is why that's the only option in the canvas size dropdown. Just click in the box and type in the resolution you need.
 

vToxicTM

New Member
Ok thank you so much !!

i set 1440x810 and 640x360 , 10 fps
how much kbps i need for having 0 crash and an good connection ?

you save my life man...
 

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wallrik

Member
Please post the crash log.
Found in "%APPDATA%\obs-studio\crashes"

i set 1440x810 and 640x360 , 10 fps
how much kbps i need for having 0 crash and an good connection ?
If we can figure out the crash, when you go to stream again you will still need to lower your bitrate and it mainly depends on your connection what it can handle.

What will look good is also heavily dependent on what content you're showing on stream. But I can suggest that you can go as low as 500 kbps, because that will give you 0.217 bits per pixel. Try going from there.
 

vToxicTM

New Member
Found in "%APPDATA%\obs-studio\crashes"


If we can figure out the crash, when you go to stream again you will still need to lower your bitrate and it mainly depends on your connection what it can handle.

What will look good is also heavily dependent on what content you're showing on stream. But I can suggest that you can go as low as 500 kbps, because that will give you 0.217 bits per pixel. Try going from there.
i have adsl connection, 19/20 ping ms, 11.90 Mbps Download, 0.89 Mbps Upload,

I did not say but i stream with a desktop music (not media)

so if i set 500 kbps normally i will not crash ?

Thank you
 

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wallrik

Member
You are really working with small margins, hehe. I would normally say that you cannot stream with that connection. But yeah, try 500 or lower and see if that keeps you from getting disconnected. Keep in mind that 500 is for the video stream - you need to add audio as well, for example 128 kbps, making the total stream 628 kbps.

As for the crash, I can't tell by that crash log. For some reason it doesn't say what dll files were involved. Maybe someone else on here can make sense of it.

Since the stream log says you were able to reconnect, I assume something happened after that made it crash, but I can't say what. ¯\_(ツ)_/¯

Try again with a bitrate that works for you and report back if you crash again is my advice :)
 

vToxicTM

New Member
ok thx :) i was 160 Kbps audio, + 500 = 660 kbps now ,
i need to add 160 manually or i let 500 ?

the question is WHY i stream 20 (470 hours) days non-stop, and now when i relaunch, after pc reset i crash ? Maybe key stream need to update ?

i launch my stream 2hour ago here : https://www.youtube.com/watch?v=HlyBVxduKKA if he crash in 9hours55 ~ it is is not resolved ...

i acctually streaming with 1440x810, [640x360], 660 kbps(vidéo bitrate) and 160 kbps(audio bitrate) 10 fps, here https://www.youtube.com/watch?v=HlyBVxduKKA

Thx
 

wallrik

Member
Lots of statements there.

So, is OBS crashing when you launch it? Or do you mean that you get disconnected from YouTube? Please post a new crash log if it is indeed crashing at launch.

I can see that you're live right now on that link and it's dropping a lot of frames. If your video bitrate is 660 and audio 160, that's a total of 820 kbps (0.82 Mbps).

If your speedtest measured 0.89 Mbps you cannot use a bitrate that high. Try setting the video bitrate much lower.

I also think you will get a better picture with a higher resolution but since your CPU is really underpowered you probably need to tune back the encoder preset, which I don't want to get in to now ^^

Good luck
 

vToxicTM

New Member
No, obs work 11 hour 55 , in this time i sleep or i go to school and when i back i see obs crash = obs closed , and the stream stop

ok im 450 + 160 now,

"tune back the encoder preset" i dont really understand ^^,

ok i will see my stream the next 12h and i return here

Thanks :p
 
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