Question / Help Starting the output failed NVENC

Christian Moore

Christian Moore

New Member
If it helps at all, here is the actual log file from the folder in 'Roaming"
Code: 
09:10:27.537: CPU Name: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
09:10:27.537: CPU Speed: 2592MHz
09:10:27.537: Physical Cores: 2, Logical Cores: 4
09:10:27.537: Physical Memory: 12151MB Total, 8251MB Free
09:10:27.537: Windows Version: 10.0 Build 14393 (revision: 953; 64-bit)
09:10:27.537: Running as administrator: false
09:10:27.537: Aero is Enabled (Aero is always on for windows 8 and above)
09:10:27.537: Portable mode: false
09:10:27.562: OBS 18.0.1 (64bit, windows)
09:10:27.562: ---------------------------------
09:10:27.563: ---------------------------------
09:10:27.563: audio settings reset:
09:10:27.563:     samples per sec: 44100
09:10:27.563:     speakers:        2
09:10:28.015: Warning: The OpenGL renderer is currently in use.  On windows, the OpenGL renderer can decrease capture performance due to the lack of specific features used to maximize capture performance.  The Direct3D 11 renderer is recommended instead.
09:10:28.149: ---------------------------------
09:10:28.149: video settings reset:
09:10:28.149:     base resolution:   1920x1080
09:10:28.149:     output resolution: 1280x720
09:10:28.149:     downscale filter:  Bicubic
09:10:28.149:     fps:               30/1
09:10:28.149:     format:            NV12
09:10:28.151: Audio monitoring device:
09:10:28.151:     name: Default
09:10:28.151:     id: default
09:10:28.151: ---------------------------------
09:10:28.286: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
09:10:28.965: [CoreAudio encoder]: Adding CoreAudio AAC encoder
09:10:29.057: [AMF Encoder] Unable to load 'amfrt64.dll', error code 126.
09:10:29.477: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
09:10:29.519: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
09:10:29.564: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
09:10:29.577: Failed to load 'en-US' text for module: 'obs-browser.dll'
09:10:29.577: [browser_source: 'Version: 1.29.0']
09:10:29.641: NVENC supported
09:10:30.472: Couldn't find VLC installation, VLC video source disabled
09:10:30.550: No blackmagic support
09:10:31.033: ---------------------------------
09:10:31.033:   Loaded Modules:
09:10:31.033:     win-wasapi.dll
09:10:31.033:     win-mf.dll
09:10:31.033:     win-dshow.dll
09:10:31.033:     win-decklink.dll
09:10:31.033:     win-capture.dll
09:10:31.033:     vlc-video.dll
09:10:31.033:     text-freetype2.dll
09:10:31.033:     rtmp-services.dll
09:10:31.033:     obs-x264.dll
09:10:31.033:     obs-vst.dll
09:10:31.033:     obs-transitions.dll
09:10:31.033:     obs-text.dll
09:10:31.033:     obs-qsv11.dll
09:10:31.033:     obs-outputs.dll
09:10:31.033:     obs-filters.dll
09:10:31.033:     obs-ffmpeg.dll
09:10:31.033:     obs-browser.dll
09:10:31.033:     image-source.dll
09:10:31.033:     frontend-tools.dll
09:10:31.033:     enc-amf.dll
09:10:31.033:     coreaudio-encoder.dll
09:10:31.033: ==== Startup complete ===============================================
09:10:31.051: All scene data cleared
09:10:31.051: ------------------------------------------------
09:10:31.157: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
09:10:31.190: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
09:10:31.193: WASAPI: Device 'Microphone (Realtek High Definition Audio)' initialized
09:10:31.887: Switched to scene 'Overlay'
09:10:31.887: ------------------------------------------------
09:10:31.887: Loaded scenes:
09:10:31.887: - scene 'Start':
09:10:31.887:     - source: 'Color Source' (color_source)
09:10:31.887:     - source: 'moosic' (text_gdiplus)
09:10:31.887:     - source: 'Text (GDI+) 2' (text_gdiplus)
09:10:31.887:     - source: 'Image' (image_source)
09:10:31.887:     - source: 'Image 2' (image_source)
09:10:31.887: - scene 'Overlay':
09:10:31.892:     - source: 'Video Capture Device' (dshow_input)
09:10:31.892:     - source: 'BrowserSource' (browser_source)
09:10:31.892:     - source: 'BrowserSource 1' (browser_source)
09:10:31.892: - scene 'RAW':
09:10:31.892:     - source: 'Video Capture Device' (dshow_input)
09:10:31.892:     - source: 'BrowserSource 1' (browser_source)
09:10:31.892: - scene 'Break/Switch':
09:10:31.892:     - source: 'Color Source 2' (color_source)
09:10:31.892:     - source: 'Text (GDI+)' (text_gdiplus)
09:10:31.892:     - source: 'moosic' (text_gdiplus)
09:10:31.892:     - source: 'Image 2' (image_source)
09:10:31.892:     - source: 'track history' (text_gdiplus)
09:10:31.892:     - source: 'tr' (text_gdiplus)
09:10:31.892: - scene 'Creative':
09:10:31.892:     - source: 'Display Capture' (monitor_capture)
09:10:31.893: ------------------------------------------------
09:10:36.814: ---------------------------------
09:10:36.814: [DShow Device: 'Video Capture Device'] settings updated:
09:10:36.814:     video device: Elgato Game Capture HD
09:10:36.814:     video path: __elgato
09:10:36.814:     resolution: 1920x1080
09:10:36.814:     fps: 30.00 (interval: 333333)
09:10:36.814:     format: UYVY
09:10:36.814:     using video device audio: yes
09:10:36.814:     sample rate: 48000
09:10:36.814:     channels: 2
09:10:36.814:     audio type: Capture
09:10:55.568: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
09:12:33.246: ---------------------------------
09:12:33.247: [NVENC encoder: 'simple_h264_stream'] settings:
09:12:33.247:     rate_control: CBR
09:12:33.247:     bitrate:      5500
09:12:33.247:     cqp:          0
09:12:33.247:     keyint:       60
09:12:33.247:     preset:       hq
09:12:33.247:     profile:      main
09:12:33.247:     level:        auto
09:12:33.247:     width:        1280
09:12:33.247:     height:       720
09:12:33.247:     2-pass:       true
09:12:33.247:     b-frames:     2
09:12:33.247:     GPU:          0
09:12:33.247:
09:12:33.248: error:   Cannot load NvEncodeAPIGetMaxSupportedVersion
09:12:33.248: [NVENC encoder: 'simple_h264_stream'] Failed to open NVENC codec: Unknown error occurred
 
EBrito

EBrito

Active Member
First, go to advanced settings and set renderer to Direct3D 11. Never use OpenGL

Second, post a new log.
 
Christian Moore

Christian Moore

New Member
Code: 
09:25:43.381: CPU Name: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
09:25:43.381: CPU Speed: 2592MHz
09:25:43.381: Physical Cores: 2, Logical Cores: 4
09:25:43.381: Physical Memory: 12151MB Total, 8177MB Free
09:25:43.381: Windows Version: 10.0 Build 14393 (revision: 953; 64-bit)
09:25:43.381: Running as administrator: false
09:25:43.381: Aero is Enabled (Aero is always on for windows 8 and above)
09:25:43.381: Portable mode: false
09:25:43.408: OBS 18.0.1 (64bit, windows)
09:25:43.408: ---------------------------------
09:25:43.409: ---------------------------------
09:25:43.409: audio settings reset:
09:25:43.409:     samples per sec: 44100
09:25:43.409:     speakers:        2
09:25:43.455: ---------------------------------
09:25:43.455: Initializing D3D11..
09:25:43.455: Available Video Adapters:
09:25:43.478:     Adapter 1: Intel(R) HD Graphics 520
09:25:43.478:       Dedicated VRAM: 134217728
09:25:43.478:       Shared VRAM:    2076147712
09:25:43.479:       output 1: pos={0, 0}, size={1920, 1080}, attached=true
09:25:43.479:     Adapter 2: NVIDIA GeForce 940MX
09:25:43.479:       Dedicated VRAM: 2117992448
09:25:43.479:       Shared VRAM:    2076147712
09:25:43.490: Loading up D3D11 on adapter Intel(R) HD Graphics 520 (0)
09:25:43.497: D3D11 loaded sucessfully, feature level used: 45056
09:25:44.267: ---------------------------------
09:25:44.267: video settings reset:
09:25:44.267:     base resolution:   1920x1080
09:25:44.267:     output resolution: 1280x720
09:25:44.267:     downscale filter:  Bicubic
09:25:44.267:     fps:               30/1
09:25:44.267:     format:            NV12
09:25:44.268: Audio monitoring device:
09:25:44.268:     name: Default
09:25:44.268:     id: default
09:25:44.268: ---------------------------------
09:25:44.271: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
09:25:44.281: [CoreAudio encoder]: Adding CoreAudio AAC encoder
09:25:44.285: [AMF Encoder] Unable to load 'amfrt64.dll', error code 126.
09:25:44.308: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
09:25:44.309: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
09:25:44.310: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
09:25:44.311: Failed to load 'en-US' text for module: 'obs-browser.dll'
09:25:44.311: [browser_source: 'Version: 1.29.0']
09:25:44.313: NVENC supported
09:25:44.335: Couldn't find VLC installation, VLC video source disabled
09:25:44.343: No blackmagic support
09:25:44.603: ---------------------------------
09:25:44.603:   Loaded Modules:
09:25:44.603:     win-wasapi.dll
09:25:44.603:     win-mf.dll
09:25:44.603:     win-dshow.dll
09:25:44.603:     win-decklink.dll
09:25:44.603:     win-capture.dll
09:25:44.603:     vlc-video.dll
09:25:44.603:     text-freetype2.dll
09:25:44.603:     rtmp-services.dll
09:25:44.603:     obs-x264.dll
09:25:44.603:     obs-vst.dll
09:25:44.603:     obs-transitions.dll
09:25:44.603:     obs-text.dll
09:25:44.603:     obs-qsv11.dll
09:25:44.603:     obs-outputs.dll
09:25:44.603:     obs-filters.dll
09:25:44.603:     obs-ffmpeg.dll
09:25:44.603:     obs-browser.dll
09:25:44.603:     image-source.dll
09:25:44.603:     frontend-tools.dll
09:25:44.603:     enc-amf.dll
09:25:44.603:     coreaudio-encoder.dll
09:25:44.603: ==== Startup complete ===============================================
09:25:44.614: All scene data cleared
09:25:44.614: ------------------------------------------------
09:25:44.734: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
09:25:44.773: WASAPI: Device 'Microphone (Realtek High Definition Audio)' initialized
09:25:44.808: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
09:25:44.833: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
09:25:44.932: Switched to scene 'Overlay'
09:25:45.042: ------------------------------------------------
09:25:45.042: Loaded scenes:
09:25:45.042: - scene 'Start':
09:25:45.042:     - source: 'Color Source' (color_source)
09:25:45.042:     - source: 'moosic' (text_gdiplus)
09:25:45.042:     - source: 'Text (GDI+) 2' (text_gdiplus)
09:25:45.042:     - source: 'Image' (image_source)
09:25:45.042:     - source: 'Image 2' (image_source)
09:25:45.043: - scene 'Overlay':
09:25:45.043:     - source: 'Video Capture Device' (dshow_input)
09:25:45.043:     - source: 'BrowserSource' (browser_source)
09:25:45.043:     - source: 'BrowserSource 1' (browser_source)
09:25:45.043: - scene 'RAW':
09:25:45.043:     - source: 'Video Capture Device' (dshow_input)
09:25:45.043:     - source: 'BrowserSource 1' (browser_source)
09:25:45.043: - scene 'Break/Switch':
09:25:45.043:     - source: 'Color Source 2' (color_source)
09:25:45.043:     - source: 'Text (GDI+)' (text_gdiplus)
09:25:45.043:     - source: 'moosic' (text_gdiplus)
09:25:45.043:     - source: 'Image 2' (image_source)
09:25:45.043:     - source: 'track history' (text_gdiplus)
09:25:45.043:     - source: 'tr' (text_gdiplus)
09:25:45.043: - scene 'Creative':
09:25:45.043:     - source: 'Display Capture' (monitor_capture)
09:25:45.043: ------------------------------------------------
09:25:48.876: ---------------------------------
09:25:48.876: [DShow Device: 'Video Capture Device'] settings updated:
09:25:48.876:     video device: Elgato Game Capture HD
09:25:48.876:     video path: __elgato
09:25:48.876:     resolution: 1920x1080
09:25:48.876:     fps: 30.00 (interval: 333333)
09:25:48.876:     format: UYVY
09:25:48.876:     using video device audio: yes
09:25:48.876:     sample rate: 48000
09:25:48.876:     channels: 2
09:25:48.876:     audio type: Capture
09:25:50.588: ---------------------------------
09:25:50.588: [NVENC encoder: 'simple_h264_stream'] settings:
09:25:50.588:     rate_control: CBR
09:25:50.588:     bitrate:      5500
09:25:50.588:     cqp:          0
09:25:50.588:     keyint:       60
09:25:50.588:     preset:       hq
09:25:50.588:     profile:      main
09:25:50.588:     level:        auto
09:25:50.588:     width:        1280
09:25:50.588:     height:       720
09:25:50.588:     2-pass:       true
09:25:50.588:     b-frames:     2
09:25:50.588:     GPU:          0
09:25:50.588:
09:25:50.590: error:   Cannot load NvEncodeAPIGetMaxSupportedVersion
09:25:50.590: [NVENC encoder: 'simple_h264_stream'] Failed to open NVENC codec: Unknown error occurred
 
EBrito

EBrito

Active Member
Nope, still showing OpenGL. Maybe you posted a wrong log.

But I think you are using a laptop and, maybe, your NVidia GTX Mobile card is not really compatible with NVENC
With a log with Direct3D 11 we can see which card do you have.

EDIT: Yes, the log is correct (I was looking another chorme tab with original log)

I confirm it: NVIDIA 940MX has no NVENC support.
 
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