Question / Help Starting the output failed ERROR

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SumDim

Member
The error being reported just means OBS can't record. Its a very general error.
Don't worry about Nvidia. Its not in your system. You have a AMD Radeon R7 graphics processing unit in it.

For OBS simple recording do this:
Settings | Output
- Output Mode: Simple
- In the Recording Section:
a) Recording Path: (set this to C:\Users\(yourname)\Videos (*)
b) Recording Quality: High Quality, Medium file size (**)
c) Recording format: mkv
d) Encoder: Software x264 low CPU usage preset (***)

If you are going to upload this to YouTube, mkv should be fine.

(*) Make sure you have enough disk space available. Run something like CCleaner to clean up your hard disk and do it regularly.
(**) This will produce good quality output. You can try Indistinguishable Quality, Large file size later if you want but it will take longer and produce a way bigger file to upload.
(***) Try this setting first. Then, try the Software x264 setting (non-low usage) later to see if it works fine.
 
R

RedoxHTML

New Member
Hello there:
You use a AMD APU, that is a CPU with integrated graphics in the CPU. I surfed a bit and I don't see any h264 (AVC) or h265 (HEVC) hardware codec support in this APU Model.

19:09:56.855: [AMF] <Id: 1> Unable to create H264/AVC encoder, error AMF_ENCODER_NOT_PRESENT (code 36)
19:09:56.881: [AMF] <Id: 2> Unable to create H265/HEVC encoder, error AMF_FAIL (code 1)
19:09:56.938: [AMF] <Id: 3> Unable to create H264/AVC encoder, error AMF_ENCODER_NOT_PRESENT (code 36)
19:09:56.982: [AMF] <Id: 4> Unable to create H265/HEVC encoder, error AMF_FAIL (code 1)
19:09:56.983: [AMF] [H264/AVC] Not supported by any GPU, disabling...
19:09:56.983: [AMF] [H265/HEVC] Not supported by any GPU, disabling...

The rest is what SumDim said, you have to use the software mode.

Edit/Correction found that Thread related to your issue, if I read well that AMD-A7800 uses VCE2.
If the Option of VCE is available try to use it (Encoder part in the image).
Found here: https://obsproject.com/forum/threads/obs-studio-amd-vce-bitrate-problem.45454/
obs_studio_amd_vce_encoder_settings-jpg.14237
 
Last edited:
L

Lina

New Member
SumDim said:
The error being reported just means OBS can't record. Its a very general error.
Don't worry about Nvidia. Its not in your system. You have a AMD Radeon R7 graphics processing unit in it.

For OBS simple recording do this:
Settings | Output
- Output Mode: Simple
- In the Recording Section:
a) Recording Path: (set this to C:\Users\(yourname)\Videos (*)
b) Recording Quality: High Quality, Medium file size (**)
c) Recording format: mkv
d) Encoder: Software x264 low CPU usage preset (***)

If you are going to upload this to YouTube, mkv should be fine.

(*) Make sure you have enough disk space available. Run something like CCleaner to clean up your hard disk and do it regularly.
(**) This will produce good quality output. You can try Indistinguishable Quality, Large file size later if you want but it will take longer and produce a way bigger file to upload.
(***) Try this setting first. Then, try the Software x264 setting (non-low usage) later to see if it works fine.
Click to expand...

Thank you so much, this worked! I have no idea how but it's working now thank you! My boyfriend had to explain this to me... I'll look into CCleaner.
Happy new year
 
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