Question / Help Starting Output Failed:If you are using NVENC or AMD encoders, make sure your video drivers are up

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thatguy0999

New Member
same here, checked my NVIDIA and integrated graphics, and they were both up to date, but the error still shows up for me. (I attached the log for the error below)
 

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  • 2019-09-28 21-40-10.txt
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M

Mader Levap

New Member
Yup. Before update everything worked. After update this error shows up. No changes in OBS (config etc) beside update itself.

My advice: do NOT update OBS until they resolve issue. This is what I get for making my software up to date, huh.

Log in attachment. Lines that look relevant below.
...
17:35:06.659: NVENC supported
...
17:35:19.143: Starting recording due to hotkey
17:35:19.169: [jim-nvenc: 'simple_h264_recording'] init_encoder: nvEncGetEncodePresetConfig failed: 15 (NV_ENC_ERR_INVALID_VERSION)
...
17:35:19.219: [NVENC encoder: 'simple_h264_recording'] Failed to open NVENC codec: Function not implemented
Click to expand...

EDIT:
Update of codecs and drivers seems to solve this issue. Prepare to lose some time on updating these if you want to update OBS.
 

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Last edited:
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zakarya soha

New Member
Sir Moose Jaws said:
I just downloaded and got the following error message,

Starting the output failed. Please check the log for details.
Note: If you are using the NVENC or AMD encoders, make sure your video drivers are up to date.

I went to device manager, and updated my video driver. It was currant.

https://gist.github.com/fd35dccc98c071e4fd508af4908c2b99
Click to expand...
i had the same problem, then i went to this video it explined how to do it from the seating

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
www.youtube.com www.youtube.com
 
Harold

Harold

Active Member
zakarya soha said:
i had the same problem, then i went to this video it explined how to do it from the seating

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
www.youtube.com www.youtube.com
Click to expand...
"best settings" guides from youtube should not be relied upon for actual good settings. They have a long history of settings ranging anywhere from bad to extremely terrible.

edit; yes the one you linked is one of the bad ones.
 
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T

Tech1Guy1One

New Member
I know this is an older post..
But presumably this will be found by someone on the googles..
In my case, i was getting the Nvidea error, even with an AMD based card, and it had zero to do with the actual issue.
My issue was caused by missing the required Codecs, and yes, the Youtube's directed me to use the wrong configuration, as stated, but it did work enough to generate an error to track down the issue.

To fix this on Ubuntu (This was 22.04 LTS) but i have a feeling the solution holds true on all versions.
I installed the OS without all the bloat, or the minimal install, but in doing that, it doesn't install the codecs, which having a lack of them will generate this error..

The fix:

sudo apt-get install ubuntu-restricted-extras

This will install all the codecs, and in my case, this resolved the issue without having to jump through hoops on changing settings and configurations in the application itself.
 
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